Collection Representative jobs in Memphis, TN

TruckPro is seeking a Commercial Collections Specialist to join the Accounts Receivable team at our Memphis area corporate office. As a Collection Specialist, you will be responsible for managing and collecting outstanding accounts receivables from clients and customers, resolving past due balances on customer accounts, and answering credit override requests from our in-store stores.

TruckPro Benefits:

• Competitive hourly pay!
• Hybrid schedule after new hire training period
• Medical/Dental/Vision Insurance
• 401k with Company Match
• Life Insurance
• Paid Time Off! 15 days per year
• Health Savings Account with Company Match
• Paid Training
• Year-round work - no hours cut!
• Work Hours M-F 10 am-7 pm Central – No weekends!
• On-site gym facility and walking trail

Collection Specialist Responsibilities:

• Make outbound collection calls providing clear communication and customer service regarding collections issues to external customers and internal business partners
• Monitor outstanding account balances to determine next steps in the process
• Answer credit limit override line and approve or deny overrides
• Reconcile and resolve problems on accounts professionally, timely and courteously
• Answer inbound customer calls
• Fax missing invoices or statements upon request
• Track past due invoices

Successful Collection Specialist Candidates Will Have:

• High School Diploma or equivalent
• Minimum one year of collections experience, required
• Business-to-business (B2B), Commercial Collections experience, preferred
• Full-cycle Accounts Receivable experience to include applying payments and setting up new credit accounts, preferred
• Excellent and effective verbal and written communication skills
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, and volume
• Intermediate to advanced level Microsoft Excel

About TruckPro:

TruckPro LLC, headquartered in Memphis, TN, is one of the nation's largest independent distributors of heavy-duty truck and trailer parts with over 150 retail locations and 80 maintenance and repair service locations nationwide. Today, TruckPro is in an accelerated growth phase in a rapidly expanding industry. There has never been a better time to join our team!

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