Collections Supervisor jobs in Weirton, WV
Recently Added Collections Supervisor jobs
Supervisor - Collections
- Guardian Protection Services, Inc.
-
Warrendale, PA
FULL_TIME
- Are you interested in working in a growing industry? Increased demand for smart home security has opened a brand new opportunity at Guardian for high-energy people like you. We provide smart technology, 24/7 professional monitoring, and peace of mind to hundreds of thousands of customers. Our products are installed by experts, monitored by real people, and truly make a difference. We do what we do because of one simple truth: life is better when it’s safe. The Collection Supervisor is responsible for managing and overseeing the activities of a team of collection specialists. The primary goal of this role is to ensure the efficient and effective collection of outstanding debts owed to Guardian for all customer types. Utilize operating systems to ensure compliance with policies, procedures, and guidelines. Evaluate performance metrics through appropriate action such as coaching, mentoring, training, and corrective action to successfully resolve concerns regarding employee performance and adherence to company policies. What’s In It For You: Attractive compensation package Comprehensive benefit package starting day 1 Opportunity to grow within the company The chance to be part of a Top 10 company and high-energy employee culture What You'll Be Doing Provide guidance, support, and training to team members Monitor the performance of collection agents through regular review of key metrics and reports Develop and implement effective collection strategies to maximize dept recovery Generate and analyze reports to track the progress of collection efforts Analyze data and trends to identify opportunities for improvement in the collection process First level to address escalated collection calls Assist in negotiating payment arrangements or settlements with customers when necessary Build and maintain positive relationships with national/commercial account representatives and key stakeholders. Collaborate with sales and account management teams to address and resolve customer issues related to collections. What You'll Need: Strong analytical, problem-solving, decision-making, and organizational skills. Proficiency with Microsoft Office Suite, including Word, Outlook, Excel (VLOOKUP and Pivot tables) 3 years’ experience as call center supervisor or similar equivalent experience and/or successful completion of career progression plus demonstration of necessary leadership, experience, knowledge, and results Collection experience is preferred, and knowledge of the Fair Debt Collections Act is beneficial Thorough understanding of company and departmental policies, procedures, products, and resources Adaptable and supportive of change Able to work independently and as a team member to achieve team and company goals Able to manage projects, handle multiple assignments and meet deadlines Strong problem solving and organizational skills Ability to work flexible schedules at times (evenings, weekends, holidays) Commercial and National collection experience Who We Are The Armstrong Group is a family owned and operated collection of diverse companies. What began in 1946 as Armstrong County Line Construction, founded by Jud L. Sedwick in Kittanning, PA, has now grown into an organization that encompasses multiple industries and employs over 2,400 individuals nationwide. Our brands include Armstrong Utilities, Guardian Protection, Armstrong Development, 4Front Solutions, Twin Pops, and Armstrong Comfort Solutions. Armstrong is an Equal Opportunity Employer. The Armstrong Group, a family owned and operated business, now employs over 2,000 people across the nation. The company continues to value strong relationships with its employees and close ties to the communities it serves.
- 1 Month Ago
Collections Supervisor
- Guardian Protection
-
Warrendale, PA
FULL_TIME
- Are you interested in working in a growing industry? Increased demand for smart home security has opened a brand new opportunity at Guardian for high-energy people like you. We provide smart technolog...
- 22 Days Ago
Customer Service Representative
- Keystone Collections Group
-
Hills, PA
FULL_TIME
- Join our dynamic team as a Customer Service Specialist, where you will play a pivotal role in providing top tier service to taxpayers both in person and over the phone. As the first point of contact f...
- 3 Days Ago
Infrastructure Administrator
- Keystone Collections Group
-
Irwin, PA
FULL_TIME
- Position Summary: The Infrastructure Administrator is responsible for implementation, deployment, and support of enterprise infrastructure. Responsibilities: Maintain and support company infrastructur...
- 1 Month Ago
Data Processors
- Keystone Collections Group
-
Huntingdon, PA
FULL_TIME
- We are seeking talented data processors to join our team. Data Processors will be responsible for verifying information received from various types of tax returns, updating documents, and processing i...
- 19 Days Ago
Business Analyst
- Keystone Collections Group
-
Irwin, PA
FULL_TIME
- The Business Analyst acts as a domain expert for internal business systems, client-facing applications, and end user solutions. The BA identifies and creates business cases for new systems or improvem...
- 25 Days Ago
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0 Collections Supervisor jobs found in Weirton, WV area
Customer Service - Collections Analyst
- Pgh2o
-
Pittsburgh, PA
- **Customer Service - Collections Analyst** 1200 Penn Ave, Pittsburgh, PA 15222, USA Req #18 Monday, July 19, 2021 The Pi...
- 5/6/2024 12:00:00 AM
Credit & Collections Coordinator
- Otis Worldwide
-
Pittsburgh, PA
- Date Posted: 2022-08-04-07:00 Country: United States of America Location: OT253: NBP - Pittsburgh, PA 4499 Campbells Run...
- 5/4/2024 12:00:00 AM
Patient Coordinator (Front Office)
- Ivy Rehab
-
Coraopolis, PA
- Description Position at Ivy Rehab for Kids Patient Coordinator (40 hours/week) Ivy Rehab for Kids - Outpatient Pediatric...
- 5/4/2024 12:00:00 AM
Registered Client Service Associate
- Morgan Stanley
-
Sewickley, PA
- POSITION SUMMARY: Registered Client Service Associates (CSAs) help shape the future of service by modernizing the client...
- 5/4/2024 12:00:00 AM
Patient Coordinator
- Aspen Dental
-
Washington, PA
- At Aspen Dental, we put You first, offering the security and job stability that comes with working with a world-class de...
- 5/3/2024 12:00:00 AM
Patient Access Coordinator I
- Highmark Inc.
-
Bethel Park, PA
- Company : Allegheny Health Network Job Description : GENERAL OVERVIEW: Completes one or more of the following processes ...
- 5/3/2024 12:00:00 AM
Accounts Receivable Supervisor
- Keystone Staffing Solutions
-
Pittsburgh, PA
- Job Description Job Description Job Overview: This is an 'in office' position. We are seeking an experienced and detail-...
- 5/2/2024 12:00:00 AM
Collections Coordinator
- Creative Financial Staffing
-
Pittsburgh, PA
- COLLECTIONS COORDINATOR ABOUT THE COMPANY: Our client is a leading employer in the Pittsburgh market and they're looking...
- 5/2/2024 12:00:00 AM
About Weirton, West Virginia
The city of Weirton is located at 40°25′N 80°35′W / 40.417°N 80.583°W / 40.417; -80.583 (40.41, −80.58). It extends from the Ohio border on the west to the Pennsylvania border on the east at a point where the northern extension of West Virginia is five miles across. Therefore, it is one of only three cities in the United States that borders two other states on two sides, and its own state on the other two sides, the others being Hancock, Maryland and Pittsburg, New Hampshire.
Weirton is across the Ohio River from Steubenville, Ohio, and about 35 miles west of Pittsburgh, Pennsylvania, along...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Collections Supervisor jobs
$40,013 to $51,310
Weirton, West Virginia area prices
were up 1.9% from a year ago
were up 1.9% from a year ago
What does a Collections Supervisor do?
Collections Supervisor
Assists in Collections QC functions including DRF review, completing Correction Reports, performing follow-up discussions with staff as assigned, performing audits, reviewing QC records and data sheets, and assisting with QC activities as requested.
April 17, 2021
Provide adequate staffing levels for scheduled collection activities by responding to and covering call-ins during on-call shift by working with other team leaders and supervisors as needed.
April 26, 2021
Manage staff work assignments including oversight of work ques and distribution of standard department reports to ensure hospital accounts are worked.
May 02, 2021
Demonstrated ability to provide leadership and direction to staff, as well as ability to work independently and withstand pressure that may arise when dealing with the public, physician/clinic and staff.
May 21, 2021
Monitors and provides reports on the growth of the physical collection, monitoring and projecting shelving capacity fill rates.
June 02, 2021
Review recorded calls, production reports, and schedule adherence for continuous agent performance and to ensure required KPI, delinquency, and other call center metrics are met or exceeded.
June 26, 2021
Performs as loan underwriter for consumer and real estate loans within the guidelines authorized by the Board of Directors and documented in the Loan Officer Approval Matrix.
July 13, 2021
Demonstrates the ability to make sound and thorough decisions after reviewing the facts, incorporating perspectives of others, applying technical knowledge, past experience, and incorporating company policy.
July 15, 2021
Communicates directly with collection agencies, payors, government agencies and/or attorneys to resolve outstanding collections issues.
July 19, 2021
Develop and lead individual monthly performance meetings with agents to review overall productivity, scorecards, audit reviews, and evaluated calls in addition to addressing any other current performance feedback by Business Units and customer complaints.
July 20, 2021