Commercial Insurance Account Manager jobs in Surry, VA

Towne Insurance is hiring an Account Manager to join our Agriculture team. The Account Manager provides professional service to new and existing clients. This position will handle our cotton gin and warehouse book of business.

About Us

Towne Insurance is a nationally recognized top insurance and risk management firm specializing in customized insurance solutions for all segments of business clients, families, and individuals. At Towne Insurance, we take pride in serving others, enriching lives, and providing our members exquisite service. Our employees are our most valuable asset, and we take time to invest in their health, happiness, and education. We hire motivated, self-directed professionals who have a desire to give back to their communities.

About the Role

• Communicate with customers on all facets of their account service needs (i.e., policies, endorsements, audits, proofs of coverage, cancellations)
• Processes new/renewal summaries and proposals
• New and renewal marketing to carriers
• Support all efforts of account retention and growth of existing book of business.
• Assists with account rounding offers of new coverage.
• Handle claims in the absence of an agency claims coordinator or response to catastrophic events.
• Verify that all policies are bound with insurance companies in writing before or on the policy's effective date.
• Invoice all new business and renewal policies.
• Check new business and renewal policies against applications and binders.
• Keep client and policy information in the agency management system updated according to procedures.
• Contact the insured as needed to collect outstanding balances according to procedures.
• Ensure that all endorsements, audits, cancellations, claims, finance agreements, certificates, and other customer requests are handled in an accurate and timely manner according to procedures.

Skills and experience you’ll need

We seek a candidate with an active P&C license or the ability to obtain one upon hire. We also seek the following:

• Strong attention to detail and strong communication skills.
• Strong organization and prioritization skills.
• Microsoft Products experience (Outlook, Word, Excel).

Bonus points if you have:

• Prior experience in agriculture and/or the cotton gin industry
• 3 years of commercial lines account management experience.
• Experience in Applied software.

What we offer:

• Excellent growth and advancement opportunities
• Competitive pay based on experience
• Profit Sharing
• Health, vision, dental, and Employee Assistance Program
• Paid time off to include holidays, PTO, sick leave, and bereavement
• Continuing education opportunities
• 401K & Employer Matching
• Employee discounts
• Identity theft protection

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)