First Insurance Agency of Mason City, Iowa is seeking a Customer Service Representative to service our Personal and/or Commercial Lines accounts.
This position will have daily interaction supporting and servicing a defined book of business. Position success requires working with clients and carriers and relies on strong internal and external communication, strong computer skills and a knowledge of partner carrier systems. Attention to detail and follow-up, time management, a positive attitude and ability to deal with customer issues in a friendly and professional manner is required. The successful candidate should possess solid analytical skills along with the ability to understand and analyze personal / commercial lines coverages, forms, and policies.
Starting salary is commensurate with demonstrated ability and/or experience. Full benefits package offered including 401(k), PTO, group health, dental, vision, life and disability insurance.
Job Type: Full-time
Pay: $35,000.00 - $50,000.00 per year
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Work Location: In person
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