Communications Supervisor jobs in Florence, AL

Do you thrive on organization, problem-solving, and creating smooth workflows? Are you looking to grow your career with a team that values collaboration, integrity, and innovation? At Ally Communications, we’re searching for an Administrative Specialist who embodies resilience, precision, and a passion for excellence.

Why Ally Communications?

Based in Florence, AL, Ally Communications is a technology company providing IT, Phone, and Internet services to businesses across the United States. Over the past 12 years, every single one of our Google reviews has been a perfect 5 stars, reflecting the care and dedication we bring to our work.

At Ally Communications, our work is guided by four core values that shape everything we do:

• Supporting Teamwork, Growth, and Community
• Relentlessly Improving Client Experiences
• Providing Dependable and Proactive Support
• Winning Together through Continuous Improvement

Here, you’ll join a close-knit, dynamic team that prioritizes mutual respect, open communication, and professional growth.

Diversity & Inclusivity

We are committed to creating a workplace where everyone feels welcome and valued. We actively support diversity and encourage candidates from all backgrounds to apply.

Your Role

As our Administrative Specialist, you’ll play a vital role in ensuring seamless operations and exceptional client support. Your daily responsibilities will include:

• Serving as the first point of contact: Answer incoming calls, manage updates, and coordinate schedules.
• Streamlining sales orders: Manage estimates, proposals, and inventory.
• Organizing CRM records: Keep client, vendor, and account data precise and accessible.
• Invoicing and accounts management: Oversee financial workflows using tools like QuickBooks Online.
• Enhancing client success: Resolve inquiries efficiently, supporting lasting relationships.
• Shipping, receiving, and operations: Maintain inventory accuracy, documentation, and standard operating procedures.

Requirements

We’re looking for a team player with the following skills and traits:

• Detail-oriented problem solver: You thrive in dynamic environments and find effective solutions.
• Growth mindset: You embrace learning opportunities to improve processes.
• Strong communicator: You keep teammates and clients informed and aligned.
• Resilient collaborator: You face challenges with grit and adaptability.
• Tech-savviness: Proficiency in Microsoft 365, and a willingness to learn new tools like QuickBooks and Zoho One.

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*Note: Administrative experience is preferred, but we welcome candidates eager to learn!*

Benefits

We value your contributions and support your well-being with:

• Unlimited phone voice/data plan or $50 monthly allowance.
• Insurance benefits (after 90 days): Life, short-term, and long-term disability coverage.
• Retirement plan (after 1 year): 3% company IRA match.
• Paid time off: Vacation, personal days, and bereavement leave.
• Flexible Friday schedule— fill in the time on other days and finish Friday by noon!