Community Engagement and Outreach Specialist jobs in Kentucky

Community Engagement and Outreach Specialist coordinates initiatives designed to promote and represent the organization and brand as a socially responsible force in the community. Administers outreach programs that engage, support, and collaborate with the community to develop and expand relationships. Being a Community Engagement and Outreach Specialist serves as the organization's liaison with various constituents and stakeholders. Assists with the coordination of events, managing volunteers, and applying for grants. Additionally, Community Engagement and Outreach Specialist typically requires a bachelor's degree. Typically reports to a supervisor or manager. The Community Engagement and Outreach Specialist occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Community Engagement and Outreach Specialist typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)

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211 Community Outreach Specialist
  • United Way - Bluegrass
  • Eastern, KY FULL_TIME
  • 211 Community Outreach Specialist - Remote for residents within/near - Greenup, Carter, Elliott, Lawrene, and Boyde Counties.

    United Way of the Bluegrass (UWBG) works to create the opportunity for all members of our community to have a better life. We focus on the building blocks of a good life — a quality education, financial stability for individuals and families, and good health. The work of UWBG focuses on strategic initiatives, public education, advocacy, outcomes and evaluation, development and strengthening of partnerships/collaborations, convening, resource mobilization and investment as well as backbone and engagement strategies and activities. We bring together the voices, the expertise, and the resources to define, articulate and implement a common agenda for change for our region. That is what it means to "Live United" in Central Kentucky. 
     
    POSITION:
    UWBG is currently seeking ONE Remote Resource Specialist in Eastern KY. This position requires travel between the five following counties, Greenup, Carter, Elliott, Lawrene, and Boyde counties.The Kynect Resource Specialist will increase 2-1-1 Contact Center and network capacity to serve as the telephonic support for all residents in the United Way of the Bluegrass 2-1-1 coverage area accessing Kynect Resources in coordination with the Cabinet for Health & Family Services, and all organizations onboarding to support those residents.  This position requires regular travel throughout the region as the Kynect Resource Specialist seeks to establish business-to-business relationships by networking with community providers and creating a referral network where clients are referred by UWBG 2-1-1 navigators to community partners in their area. The Resource Specialist will also spend time making outbound calls to collect resource information, establish community relationships, and follow-up with clients who are seeking resource services in their area. This is a remote position for residents in Eastern, KY. Due to the occasional travel requirement of this position, the ideal candidate must be a resident in the Eastern Kentucky region with reliable transportation.
     
    ESSENTIAL FUNCTIONS:
    • Generate awareness through word-of-mouth and presentations about 2-1-1 contact centers in designated areas
    • Maintain knowledge and understanding of community resources, including information from the database and daily updates via Intranet and written resources.
    • Provide proactive outreach and reactive response to direct community partners to Kynect Resources, assist with submitting the partner request assisting site, assist with questions related to the onboarding process and assist with directing the community partner to online training materials.
    • Review community partner access requests to Kynect Resources and approve or deny the requests within Kynect Resources.
    • Train/assist community partners with logging in to manage referrals and closing referrals-including backlogged referrals based on the specific need of the partner.  
    • Share information about Kynect Resources with residents who interact with United Way and the 2-1-1 Contact Center.  
    • Complete follow-up calls to open referrals with outbound calling to confirm if the needs have been met or is still open, ensure the resident connects with the agency for support if needed and close the open referral in Kynect resources when necessary.
    • Develop new community resources using various research and collection methods including internet, survey forms, brochures and/or direct contact with service agency representatives. 
    • Participate in and represent 2-1-1 in outreach to community groups, local businesses, and health & human service providers to enhance knowledge, understanding and use of 2-1-1 services.
    • Respond to calls and provide appropriate referrals.
    • Ensure ongoing performance quality of the center by collecting statistical data and observing/monitoring daily operation. 
    • Develop and maintain in-depth knowledge of the database system including but not limited to data entry, reporting, system maintenance, etc.
    • Maintain knowledge of all telephone and contact center equipment and software.
    • Have a comprehensive knowledge of the taxonomy system used for the resource database.
    • Develop strategic partnerships with service providers, state organizations, etc. to support the mission of 2-1-1.
    • Participate in resource development efforts as requested.
    • Complete other projects/tasks as assigned.
     
    SUPERVISORY RESPONSIBILITIES:
    None
     
    CORE UNITED WAY COMPETENCIES:
    • MISSION-FOCUSED - A top priority is to create real social change that leads to better lives and healthier communities. This competency drives performance and professional motivations.
    • RELATIONSHIP ORIENTED - Understands that people come before process and is astute in cultivating and managing relationships toward a common goal.
    • COLLABORATOR - Understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement.
    • RESULTS-DRIVEN - Dedicated to shared and measurable goals for the common good, creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact.
    • BRAND STEWARD - A steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network.
     
    COMMUNITY IMPACT COMPETENCIES:
    • Drive for Stakeholder Success
    • Effective Communication
    • Adaptability and Change Management
    • Cross-Functional Capability and Collaboration
     
    QUALIFICATIONS:
    • Available to travel between the following five counties: Greenup, Carter, Elliott, Lawrene, and Boyde counties. Additional counties may be added in this region as requested by the supervisor. 
    • A minimum of one - three years related experience in human services, non-profit, or other related field preferred or sufficient combination of education and experience. 
    • Bachelor’s Degree in applicable field (e.g., business, communications, nonprofit management, etc.) or work experience equivalent.
    • Excellent strategic thinking and problem-solving skills, with attention to detail and follow-through. 
    • Achievement oriented; shows initiative and enthusiasm while demonstrating uncompromising responsibility, courage, and self-confidence, even in the face of difficulties.
    • Proficient with Google and Microsoft Suites.
    • Strong organizational skills, with the ability to manage multiple projects simultaneously, and to work calmly under the pressure of competing priorities and deadlines.
    • Excellent teamwork, interpersonal and customer service skills including the ability to work respectfully and inclusively with a diverse set of individuals.
    • Demonstrated ability to effectively manage, foster and grow long-standing donor relationships.
    • Track record of being highly adaptable to working with changing priorities.
    • High energy, personal initiative, and passion for the work.
    • Operates effectively as a highly self-motivated independent contributor, as well as a team-player collaborating as a member of cross-functional teams.
    • Urgency and relentless energy to improve and innovate, navigating through uncharted territory.
    • Good interpersonal skills, including excellent verbal and written presentation and influence skills.
    • Ability and willingness to travel and to work evenings and weekends on occasion.
    • Experience within a nonprofit or impact organization is desirable.
    • Professionally supportive of UWBG’s mission.
    • A high degree of personal responsibility and integrity.
    • Holds oneself and others accountable to achieve goals and live up to commitments.
     
    REQUIRED LICENSE/REGISTRATION/CERTIFICATIONS:
    • A valid Kentucky Driver’s license required
    • Proof of state minimum auto insurance required
     
    PHYSICAL REQUIREMENTS:
    The employee is regularly required to communicate clearly, in oral and written formats, with others in person, over the phone and via other devices. The employee must be able to transcribe, read extensively, prepare, and analyze data and figures, operate a computer and other standard office machinery. The employee is required to travel regularly to locations outside of UWBG facilities to set up displays and presentations in both physical and electronic forms. The employee must have the ability to lift, carry, push, and/or pull objects weighing up to 50lbs
     
    PRE-EMPLOYMENT SCREENING REQUIREMENTS:
    Any candidate offered a position may be required to pass pre-employment screenings as mandated by UWBG. These screenings may include a national background check and a Motor Vehicle Record (MVR) review.
     
    BENEFITS:

     Our robust benefits package includes 100% employer-paid premiums on employee-only health, dental, and vision plans; 3%-6% employer contributions to 401(k), employer-paid life/STD<D insurance; generous parental leave policy, PTO, and more. Starting pay range $19.50- 22.50 hour. 
     
    APPLY:
    Please visit UWBG’s Career Opportunities to complete an application. Required documents to apply include a resume and cover letter.
     
    The position is funded by a grant funded by the State of Kentucky through June 30, 2024. This grant-funded position is subject to review by leadership annually. Continued employment beyond the time and scope of the grant is contingent on ongoing funding support from the State of Kentucky or other resources developed by UWBG.
  • 1 Month Ago

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Community Outreach Specialist
  • HarmonyCares
  • Lexington, KY FULL_TIME
  • Overview HarmonyCares is one of the nation’s largest home-based primary care practices. HarmonyCares is a family of companies all dedicated to providing high-quality, coordinated health care in the ho...
  • 25 Days Ago

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Community Engagement Specialist
  • Catholic Charities of Louisville
  • Louisville, KY FULL_TIME
  • Overview Catholic Charities of Louisville is the social-service arm of the Archdiocese of Louisville. We provide help and create hope for the poor and vulnerable through a wide range of programs, assi...
  • 8 Days Ago

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Senior Specialist, Community Engagement
  • Intersect Power, LLC
  • Canada, KY FULL_TIME
  • Company OverviewIntersect Power is a team of friends driven to preserve our planet for future generations through low-carbon energy and infrastructure solutions. Founded in 2016, the privately held cl...
  • 27 Days Ago

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Client Engagement Specialist
  • NorthKey Community Care
  • Florence, KY FULL_TIME
  • Client Engagement Specialist - Summary NorthKey Community Care is seeking a full-time Client Engagement Specialist to conduct outreach to clients to enhance and encourage engagement in mental health a...
  • 8 Days Ago

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2-1-1 Community Partner Outreach Specialist - Telecommuter (FT)
  • United Way - Bluegrass
  • Owensboro, KY FULL_TIME
  • United Way of the Bluegrass (UWBG) works to create the opportunity for all members of our community to have a better life. We focus on the building blocks of a good life — a quality education, financi...
  • 7 Days Ago

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Community Engagement Specialist
  • Southern Air LLC
  • Dallas, TX
  • Job Title: Community Engagement Specialist Company: Supporting a local residential services business Location: Gulf Coas...
  • 4/26/2024 12:00:00 AM

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Scouting Community Engagement Professional
  • Gateway Area Council Boy Scouts of America
  • La Crosse, WI
  • Job Description Job Description Help Scouting volunteers work with youth and families through employment on the Gateway ...
  • 4/26/2024 12:00:00 AM

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Queens County Reentry Taskforce Community Engagement Specialist
  • FORTUNE SOCIETY INC
  • Long Island City, NY
  • Job Details Job Location Long Island City - Long Island City, NY Position Type Full Time Salary Range $45,000.00 - $45,0...
  • 4/26/2024 12:00:00 AM

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Onsite Social Media Community Engagement Specialist, Brand
  • Intelliswift Software
  • Carson, CA
  • Location: Carson, CA 90745 Type: Contract JO#: 23-04901:CD Title: Onsite Social Media Community Engagement Specialist, B...
  • 4/25/2024 12:00:00 AM

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Community Engagement Specialist (Bilingual)
  • New York Psychotherapy and Counseling Center
  • Brooklyn, NY
  • Company Description Celebrating 50 years of excellence, New York Psychotherapy and Counseling Center (NYPCC) has been at...
  • 4/24/2024 12:00:00 AM

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Community Engagement Specialist
  • Northwest Federal Credit Union
  • Herndon, VA
  • OverviewThe Community Engagement Specialist for the Northwest Federal Credit Union Foundation is responsible for plannin...
  • 4/23/2024 12:00:00 AM

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Community Engagement Specialist
  • Steve's Plumbing & A/C Service
  • Pearl City, HI
  • Job Description Job Description As a Community Engagement Specialist for Steve's Plumbing & AC Service, you will play a ...
  • 4/22/2024 12:00:00 AM

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Community Engagement Specialist
  • Arbor Hill Development Corp
  • Albany, NY
  • The Community Engagement Specialist will help facilitate sustainable opportunities for inner-city residents seeking to i...
  • 4/22/2024 12:00:00 AM

Kentucky (/kənˈtʌki/ (listen) kən-TUK-ee), officially the Commonwealth of Kentucky, is a state located in the east south-central region of the United States. Although styled as the "State of Kentucky" in the law creating it, (because in Kentucky's first constitution, the name state was used) Kentucky is one of four U.S. states constituted as a commonwealth (the others being Virginia, Pennsylvania, and Massachusetts). Originally a part of Virginia, in 1792 Kentucky became the 15th state to join the Union. Kentucky is the 37th most extensive and the 26th most populous of the 50 United States. Ke...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Community Engagement and Outreach Specialist jobs
$64,062 to $83,917

Community Engagement and Outreach Specialist in Grand Rapids, MI
AZPM is an editorially independent, member-supported, non-profit public media organization serving Southern Arizona, and is provided as a community service of the University of Arizona.
December 04, 2019
Community Engagement and Outreach Specialist in Springfield, OR
Under the direction and supervision of the Chief Marketing Officer, the Community Engagement and Outreach Specialist will assist in the planning and execution of Arizona Public Media (AZPM) community events, promotions, and partnerships.
December 24, 2019
Community Engagement and Outreach Specialist in Boulder, CO
The Community Engagement and Outreach Specialist serves as a bridge for 311 and its various Partner Portal Stakeholders to ensure the highest level of usefulness and efficiency of processes, reports, systems and work flows.
January 09, 2020