Configuration Analysis Supervisor jobs in Troy, NY

Data Analytics Engineering – External Inbound Data – Advisor

Summary:

Are you interested in Data Exchange? Do you enjoy utilizing your outgoing personality to promote internal and external client/vendor relationships? Do you enjoy working in a fast paced, energized environment?

This role will focus on the intake of a variety of data types to improve the health and welfare of customers across the country through Cigna Group’s wellness programs, new product offerings, analytics and reporting. It also requires the ability to combine business acumen with technical and analytical skills to perform day to day tasks. The position also gives you the opportunity to use critical thinking skills to solve problems and improve business and IT processes.

What does the External Inbound Data team deliver?

• We have a team of dedicated analysts for inbound data feeds for National and Regional clients supporting Cigna Group’s programs, products and enterprise projects and other initiatives.
• A team of highly motivated individuals with breadth of business, technical and analytical knowledge to drive data quality, project delivery and provide subject matter expertise.
• Extremely customer focused with high emphasis on collaboration with Account & Implementation Management, Program managers & other business/IT matrix partners.
• Creative, efficient solutions to customer requirements, issues, and risk points.

Responsibilities:

• Work with internal business leads to better recognize the needs of the downstream users of the data and how the Inbound Data team can drive and facilitate quality outcomes
• In-depth knowledge of health and clinical data and the ability to distinguish values that are not viable in clinical data. Ability to conduct a deep analysis to recognize anomalies in the data.
• Forward thinking mindset and proactive investigation in anticipating unseen problems and working effectively to gain consensus on strategies and methodologies.
• Provide business insight to Informatics to assist development of IT solutions that will maximize Inbound Data team’s efficiency and lead to greater quality of externally sourced data.
• Serve as lead on projects where a data SME is necessary and represent the goals and functions of ingesting quality data.
• Lead efforts to build out new capabilities and functionality to accommodate new business initiatives and/or make the platform more effective and efficient
• Provide leadership to the Inbound Data team and Production Support teams
• Maintain breadth of knowledge on all product offerings and business processes
• Support new data feed domains to enable expanding programs
• Coordinate and perform all data intake tasks across all data feed types for varying size clients & vendors which may involve large/complex clients and support project tasks including completion of key documents (e.g. data dictionaries, gap analysis, vendor documentation, project plans and master trackers for program governance and reporting) with high quality and on-time delivery
• Responsible for the implementation of multiple data feeds and complex projects
• Work closely and effectively with customers, vendors, IT, stakeholders and other internal business partners to meet all data feed and/or project objectives
• Demonstrate proficiency and complete all required testing across multiple data systems including all testing, planning and execution of pilots of new data feeds or infrastructure changes

Qualifications:

• Bachelor’s degree in Business, MIS or CIS or equivalent work experience
• Minimum of 6-8 years industry experience, preferably focused in healthcare and/or health improvement
• Demonstrated experience in informatics & data exchange; particularly healthcare and clinical data
• Previous experience with database querying skills utilizing SQL (Oracle and Teradata)
• Strong organizational skill and must be process-oriented and able to implement multiple work streams simultaneously
• Work with internal and external groups effectively to investigate/resolve any failures or issues that may arise
• Demonstrated project coordination experience to drive for results
• Demonstrated experience working independently with some direction
• Previous experience working with teams across multiple organizations (matrix environments)
• Experience with data tools and standards such as AWS, Tableau, Toad, Python, Teradata Studio, Macros, FHIR
• Demonstrated project management experience
• Demonstrated people skills including clear and concise communication, leadership and training experience
• Report and process automation experience
• Ability to adapt to new processes and willingness to learn new tools and technology
• Ability to work in agile environment

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an annual salary of 101,300 - 168,800 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group.

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.