Consumer Loan Quality Assurance Representative jobs in Newport News, VA

Consumer Loan Quality Assurance Representative ensures that the collection call processes meet company standards and guidelines. Monitors calls to ensure compliance with the Fair Debt Collection Practices Act (FDCPA) and state-specific regulations. Being a Consumer Loan Quality Assurance Representative provides guidance on how collection calls are conducted and document any violations. Requires a high school diploma or equivalent. Additionally, Consumer Loan Quality Assurance Representative typically reports to a manager or head of a unit/department. The Consumer Loan Quality Assurance Representative works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Consumer Loan Quality Assurance Representative typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)

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PT Quality Assurance Associate
  • Food Lion
  • Heathsville, VA FULL_TIME
  • Address: USA-VA-Heathsville-7424 Northumberland Hwy
    Store Code: Store 01148 Grocery (7218818)

    Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.

    PRIMARY PURPOSE

    Provide our customers with a clean, safe, inviting place to shop by maintaining standards in accordance with the standard practice manual. Minimize shrink through proper utilization of standard practice.

    DUTIES AND RESPONSIBILITIES

    • Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience
    • Courteous and helpful to other associates
    • Sweep and clean floors on nights with no scheduled vendor services
    • Weekly cleaning of Produce, Market and Deli Departments
    • Clean and organize the store mop room
    • Find more efficient ways to do the job and seek to reduce costs and improve labor productivity
    • Follow QA daily check list and sanitation standards set by Food Lion
    • Follow current Standard Practices regarding cleanup of Hazardous Waste product
    • Maintain a complete understanding of and adherence to company guidelines, policies and standard practice
    • Understand and follow Food Safety and Workplace Safety guidelines and procedures
    • Observe and correct all unsafe conditions that could cause associate or customer accidents
    • Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty
    • Ensure compliance with local, state and federal regulations
    • Wear the Food Lion uniform complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
    • Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses
    • Perform all other duties as assigned

    QUALIFICATIONS

    • High school graduate or equivalent preferred
    • Excellent interpersonal, organizational, communication and customer service skills
    • Ability and willingness to learn multiple tasks and technical requirements of the job
    • Ability to use technical information to solve problems
    • Must meet minimum age requirements to perform specific job functions
    • Must be able to meet the physical requirements of the position, with or without reasonable accommodations

    PHYSICAL REQUIREMENTS

    • Ability to use computers and other communication systems required to perform job functions
    • Perform repetitive hand and arm motions
    • Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion
    • Pull or push up to 75 lbs. on occasion
    • Stand 100% of the time, frequently walking short distances
    • Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners
    • Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator
    • Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level
    • Meet established volume activity standards for the position
    • Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time
    • Have sufficient visual ability to check ID cards, checks, invoices and other written documents


    Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.

    Job Requisition: 375987_external_USA-VA-Heathsville
  • 1 Day Ago

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PT Quality Assurance Associate
  • Food Lion
  • Hampton, VA FULL_TIME
  • Address: USA-VA-Hampton-123 E. Newmarket Square Store Code: Store 01625 Grocery (7227766) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve sin...
  • 2 Days Ago

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PT Quality Assurance Associate
  • Food Lion
  • Poquoson, VA FULL_TIME
  • Address: USA-VA-Poquoson-425-A Wythe Creek Rd Store Code: Store 01671 Grocery (7228309) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since...
  • 4 Days Ago

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PT Quality Assurance Associate
  • Food Lion
  • Kilmarnock, VA FULL_TIME
  • Address: USA-VA-Kilmarnock-424 North Main Street Store Code: Store 00372 Grocery (7209208) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve si...
  • 7 Days Ago

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Quality Assurance Supervisor
  • Enviva
  • Franklin, VA FULL_TIME
  • The Quality Supervisor is responsible for improving the efficiency and effectiveness of ongoing quality by monitoring all operations at the plant that impact the customer specifications. Expectations ...
  • Just Posted

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PT Quality Assurance Associate
  • Food Lion
  • Newport, VA FULL_TIME
  • Address: USA-VA-Newport News-15435 Warwick Blvd Store Code: Store 00457 Grocery (7210615) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve sin...
  • Just Posted

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0 Consumer Loan Quality Assurance Representative jobs found in Newport News, VA area

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Quality Assurance Inspector
  • CTR Corporation
  • Hampton, VA
  • CTR Group is seeking a QA Inspector - Dimensional for a Manufacturing Company in Hampton, VA. Immediate opening and urge...
  • 5/10/2024 12:00:00 AM

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Quality Assurance (QA) Manager
  • Q.E.D. Systems
  • Virginia Beach, VA
  • VA, Virginia Beach Full Time/Non-Exempt Job Description: Individual will serve as the Q.E.D. Quality Assurance (QA) Mana...
  • 5/10/2024 12:00:00 AM

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Construction Quality Assurance Representative
  • Contact Government Services, LLC
  • Norfolk, VA
  • Construction Quality Assurance Representative Employment Type: Full Time Department: Project Management Here at CGS, we ...
  • 5/9/2024 12:00:00 AM

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Quality Assurance Director
  • State of Virginia
  • Virginia Beach, VA
  • Title: Quality Assurance Director Hiring Range: $80,000 - $90,000 Agency: Dept of Veterans Services Location: J&C VCC Ag...
  • 5/9/2024 12:00:00 AM

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Quality Assurance Supervisor
  • Enviva
  • Franklin, VA
  • The Enviva team is driven by our shared vision for a renewable energy future. We are a fast-growing, purpose-driven, glo...
  • 5/9/2024 12:00:00 AM

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Quality Assurance Technician
  • Mitsubishi Chemical America
  • Chesapeake, VA
  • Job Description Job Description Quality Assurance Technician The Quality Assurance Technician will test raw materials an...
  • 5/6/2024 12:00:00 AM

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Quality Assurance Technician
  • Octapharma
  • Portsmouth, VA
  • Want to Expand your career-development potential, your ability to help donors and patients, and your access to professio...
  • 5/6/2024 12:00:00 AM

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Quality Assurance Technician
  • Octapharma Plasma
  • Portsmouth, VA
  • Want to Expand your career-development potential, your ability to help donors and patients, and your access to professio...
  • 5/6/2024 12:00:00 AM

Newport News is located at 37°4′15″N 76°29′4″W / 37.07083°N 76.48444°W / 37.07083; -76.48444 (37.071046, −76.484557). According to the United States Census Bureau, the city has a total area of 120 square miles (310 km2), of which 69 square miles (180 km2) is land and 51 square miles (130 km2) (42.4%) is water. The city is located at the Peninsula side of Hampton Roads in the Tidewater region of Virginia, bordering the Atlantic Ocean. The Hampton Roads Metropolitan Statistical Area (officially known as the Virginia Beach-Norfolk-Newport News, VA-NC MSA) is the 37th largest in the nation with...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Consumer Loan Quality Assurance Representative jobs
$42,922 to $56,885
Newport News, Virginia area prices
were up 1.2% from a year ago

Consumer Loan Quality Assurance Representative in Parkersburg, WV
Handling customer complaints is part of your job, since this is a representative position.
February 24, 2020
Consumer Loan Quality Assurance Representative in Little Rock, AR
Based on our compensation data, the estimated salary potential for Consumer Loan Quality Assurance Representative will increase 16 % over 5 years.
January 11, 2020
Consumer Loan Quality Assurance Representative in Orlando, FL
As you are entrusted with more responsibility, you may assume the role of manager, specifically over the quality assurance department.
February 01, 2020