Consumer Loan Quality Assurance Representative ensures that the collection call processes meet company standards and guidelines. Monitors calls to ensure compliance with the Fair Debt Collection Practices Act (FDCPA) and state-specific regulations. Being a Consumer Loan Quality Assurance Representative provides guidance on how collection calls are conducted and document any violations. Requires a high school diploma or equivalent. Additionally, Consumer Loan Quality Assurance Representative typically reports to a manager or head of a unit/department. The Consumer Loan Quality Assurance Representative works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Consumer Loan Quality Assurance Representative typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Location: Crescent Junction, Utah
Title: QA/QC Representative
Schedule (FT/PT): Regular Full Time
Travel Required: No
Clearance: Ability to Obtain
Portage, Inc., is a technically diverse company providing consulting and project execution services to clients on their environmental, engineering, and infrastructure projects. Since its establishment in Idaho Falls in 1992, Portage has completed over $1.2 billion of projects focused primarily on investigations, remedial/response actions, and removal of radiological, hazardous, and toxic waste for federal, state, tribal, and local governments and private industry clients. Portage is ISO9001 certified and has an active NQA-1 compliant Quality Assurance Program. Portage is based in Idaho Falls, Idaho, with satellite offices throughout the country. On January 20, 2017, Portage, Inc., was acquired by North Wind Group.
POSITION PURPOSE:
The QA/QC Representative shall ensure the construction project plans are properly executed and evaluate the effectiveness of controls delineated in the QAIP and procedure. Verify that all required construction QC sampling, testing, and documentation are performed correctly. Perform acceptance and rejection of material placement. Perform surveillances, and audits of Moab project operations. Assist in developing, training and verifying use of QA/QC procedures and instructions. Provide reports of observation and test results. Perform soil laboratory testing. Assist with special projects and other duties as assigned.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
MINIMUM QUALIFICATIONS:
Education and Experience:
Skills and Abilities:
Special Requirements:
PREFERRED QUALIFICATIONS:
PHYSICAL DEMANDS:
While performing the duties of this job, the employee will stand/walk for long periods of time in an outside environment, but will also be required to sit, and talk or hear. The employee is often required to use hands or fingers to handle or feel and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds.
WORKING ENVIRONMENT:
The work is conducted both indoors and outdoors. While performing the duties of this job, the employee will be exposed to outside weather conditions. The noise level in the work environment is normally mild to moderate. The employee may be exposed to moving mechanical equipment, machinery and vehicles.
North Wind offers a competitive pay and benefits package to include health, life, and disability insurance benefits, 401(k) with company match, generous paid leave and tuition reimbursement for eligible employees. As a company, we are committed to employee wellness, professional development, and work-life balance. We value safety, reliability, and commitment to our people! For more information about our benefits or hiring philosophy, visit the North Wind Career Opportunities Page.
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The nature of those accommodations will be determined on a case-by-case basis. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact our Helpline 1.208.528.8718 or use the Request for Reasonable Accommodation form to get assistance.
North Wind is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, religion, or other legally protected status. All qualified applicants will receive consideration for employment without regard to their protected veteran status and will not be discriminated against on the basis of disability.
Proof of citizenship will be required as a condition of employment.
Candidates may be required to obtain and hold a Secret or Higher US Government Clearance.