Contact Center Director jobs in Fairbanks, AK

The Denali Preschool and Learning Center provides excellent, affordable childcare and early education opportunities to nurture children and promote stronger,
healthier families in the rural community of the Denali Borough.

The DPLC Director is the manager of the daycare’s affairs. Ultimately the Director is responsible to the Board of Directors.

Denali Preschool and Learning Center (DPLC) is a 1,900 square foot non-profit childcare and preschool located in Alaska’s interior near Denali National Park and Preserve in the town of Healy. We have many families enrolled in the center and provide community activities that benefit over 250 families of the greater Denali Borough.

General Responsibilities

• Contacting state and local regulatory agencies to ensure the center conforms to health, safety, and licensing regulations
• Attending Board meetings, working with the Board to define existing policies of admission, attendance, tuition, and educational goals, and informing board of concerns
• Interview, hire, schedule and manage a team of 5-10 child care workers including providing opportunities for their professional development and in-service training.
• Plan facility’s annual calendar of events, closures, and monthly staff meetings
• Develop annual grant proposals, help manage grant projects, and complete reports
• Oversee facility necessities such as fuel supply, overseeing custodial needs, replacing worn facility or classroom supplies, etc.
• Field questions from prospective parents and oversee new parent orientations including- familiarizing parents with facility policies, schedules, fee structure, requirements, etc.
• Contacting agencies helpful in dealing with evaluating children with possible IEP needs.
• Ensure the center adheres to safety requirements, including conducting and recording fire drills and ensuring the appropriate documentation of any issues with students.
• Act as a child care worker when not fulfilling administrative duties

Physical and Mental Demands

• The physical demands of this job require frequent standing, walking, sitting, and speaking; specific visual abilities are also required.
• Ability to bend, reach, and occasionally lift up to 50lbs.
• The employee must have the ability to effectively manage the stress of working with small children, students, parents, and other employees representing diverse cultures, personalities, and work styles in a dynamic work environment.

Job Requirements

• Must be 21 years of age.
• Educational requirements by the state of Alaska: 12 semester hours of college credit in Early Childhood Development, Child Development, Child Psychology, or similar fields.

OR

BA or BS degree in an alternate field with a minimum of 3 hours in child development.

• Communication and interpersonal skills needed to address childcare needs, parental concerns, and provide clear verbal and written reports on children’s performance.
• Experience in classroom management; working with children with IEPs , and navigating challenging behaviors while maintaining a positive and professional work environment.
• Desire to create a work and play environment that fosters curiosity, and growth, with an emphasis on developing social and emotional skills
• Ability to pass required background checks
• Mandated reporter training or ability to obtain
• CPR/First Aid Certified or ability to obtain

Preferred Knowledge

• One year experience working in education, special education, agency, or in a private school setting
• Familiarity with Alaska state licensing requirements or a daycare facility- or the desire and ability to do so.
• Ability to read and interpret documents such as Individual Education Plans (IEPs), behavior plans, lesson plans, etc.
• Ability to share essential information appropriately with team members to aid in the execution of individual student programs.
• Ability to follow through on tasks independently.
• Familiarity with various learning styles and educational best practices.
• Basic computer literacy skills including word processing, printing, and e-mail.

Offers of employment are contingent upon completion of a satisfactory criminal background check. The Director of Administration position is opened until filled.

Job Type: Full-time

Pay: $25.00 - $30.00 per hour

Expected hours: 32 – 40 per week

Benefits:

• Employee discount
• Flexible schedule
• Professional development assistance
• Tuition reimbursement

Schedule:

• After school
• Monday to Friday

Work setting:

• In-person

License/Certification:

• Child Development Associate Certification or are you a CCA (Preferred)

Work Location: In person