Contact Center Director jobs in Jamestown, NY

Contact Center Director directs all aspects of an organization's contact center policies, objectives, operations, and initiatives. Analyzes operations and develops key performance criteria and standards to monitor and manage agents' performance. Being a Contact Center Director establishes operational targets, best practices, and training programs that support service, quality, and efficiency standards. Researches state-of-the-art operations and technology used by contact centers to identify and adopt models and tools to enhance the customer experience and drive efficiency improvements. Additionally, Contact Center Director develops collaborative partnerships with stakeholders to maintain effective operations and deliver optimal results. Requires a bachelor's degree. Typically reports to top management. The Contact Center Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be a Contact Center Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)

K
Director of Nursing
  • Kinzua Healthcare and Rehabilitation Center
  • Warren, PA FULL_TIME
  • Guardian Healthcare is searching for a Director of Nursing at Kinzua Healthcare and Rehabilitation Center

    Benefits for our Directors of Nursing (DONs)

    • Daily Pay Option from your first day of employment
    • Excellent, low cost benefit plans with eligibility starting the 1st of the month after hire date
    • PTO and sick time
    • Seven (7) Paid Holidays
    • 401K
    • Career Advancement Opportunities

    Qualifications for our Directors of Nursing (DONs)

    • Active RN license in PA
    • 1 year's previous experience in a long term care nursing leadership role

    Are you flexible and always willing to jump in and help where you're needed? Are you conscientious about following policies and procedures correctly? Do you have excellent interpersonal and communication skills? Are you passionate about the rights of all to privacy, dignity, and well-being? If so, then this Director of Nursing position is the right fit for you!

    About our company Guardian Healthcare

    Guardian Healthcare is both our name and our philosophy.

    We strive to make Service and People the pillars that set us apart in the delivery of skilled nursing and rehabilitation services in our communities.

    Guardian Healthcare is a privately owned Healthcare Organization providing services to communities in Pennsylvania and West Virginia. Today, Guardian provides care in skilled nursing, personal care, and independent living unit settings. Guardian also operates ancillary divisions to provide pharmacy and rehabilitation services. These divisions were formed to provide excellent support to our patients' communities and neighbors in the surrounding areas.

    Guardian Healthcare is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. Guardian Healthcare's management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs and general treatment during employment.

  • 11 Days Ago

G
Director of Nursing
  • Gowanda Rehabilitation & Nursing Center
  • Gowanda, NY FULL_TIME
  • "Competitive Rate" We offer the Following: Premium Compensation Great Benefits Package Fun, Family-Like Team, and Atmosphere! Work in a Beautifully Remodeled Office Professional Growth & Stability Inn...
  • 28 Days Ago

T
Behavioral Health Director
  • The Chautauqua Center
  • Chautauqua, NY FULL_TIME
  • Purpose: Responsible for all aspects in managing the Behavioral Health Department, including but not limited to overseeing treatment of patients, developing staffing standards and ensures staffing is ...
  • 1 Month Ago

H
Maintenance Director
  • Highland Park Rehabilitation and Nursing Center
  • Wellsville, NY FULL_TIME
  • Job Description: Maintenance Director Salary: $45,000 - $55,000 annually Join our vibrant community at Highland Park Rehabilitation and Nursing Center, where our culture thrives on teamwork, compassio...
  • 19 Days Ago

C
3rd Shift Sintering Operator
  • Contact Technologies, Inc.
  • Saint Marys, PA FULL_TIME
  • Due to new business and customer increases, Contact Technologies is looking for candidates to work 3rd shift in our sintering/infiltration department. Production hours will be 10:00PM - 6:00AM Sunday ...
  • 2 Days Ago

C
Shipping and Receiving
  • Contact Technologies, Inc.
  • Saint Marys, PA FULL_TIME
  • Contact Technologies, Inc., a provider of high-quality electrical contacts and assemblies for industrial and residential electrical equipment, is seeking to hire a 1st shift shipper/receiver. Duties m...
  • 4 Days Ago

Filters

Clear All

  • Filter Jobs by companies
  • More

0 Contact Center Director jobs found in Jamestown, NY area

F
Contract/Commercial Sales Consultant
  • Furnitureland South, Inc
  • Jamestown, NY
  • ** Contract/Commercial Sales Consultant** **Job Category****:** Contract Sales Rep **Requisition Number****:** CONTR0012...
  • 4/29/2024 12:00:00 AM

T
Shelter Advocate
  • The Salvation Army - Empire State Division Headquarters
  • Jamestown, NY
  • Job Description Job Description SCOPE AND PURPOSE OF POSITION: The Shelter Advocate position exists to assist the Shelte...
  • 4/28/2024 12:00:00 AM

N
Vice President of Academics
  • Northern Pennsylvania Regional College
  • Warren, PA
  • Job Description Job Description Salary: Starting Salary $120,000JOB TITLE: Vice President of AcademicsCLASSIFICATION: Fu...
  • 4/28/2024 12:00:00 AM

J
Assistant Director of Management Information Services, Full-time
  • Jamestown Community College
  • Jamestown, NY
  • Thank you for considering Jamestown Community College in your search.About Jamestown Community College:Jamestown Communi...
  • 4/28/2024 12:00:00 AM

T
Crises and Services Advocate ON-CALL
  • The Salvation Army
  • Jamestown, NY
  • OverviewSCOPE AND PURPOSE OF POSITION:The Crisis Services Advocate position exists to assist the Shelter Manager and the...
  • 4/28/2024 12:00:00 AM

U
Manager Maintenance
  • Universal Stainless
  • Dunkirk, NY
  • Job Description Job Description MAINTENANCE MANAGERPosition OverviewDirect efforts of maintenance department personnel a...
  • 4/28/2024 12:00:00 AM

Jamestown is a city in southern Chautauqua County, New York, United States. The population was 31,146 at the 2010 census and was estimated at 29,591 in 2017. Situated between Lake Erie to the northwest and the Allegheny National Forest to the south, Jamestown is the largest population center in the county. Nearby Chautauqua Lake is a freshwater resource used by fishermen, boaters and naturalists. Notable people from Jamestown include comedian Lucille Ball, U.S. Supreme Court justice and Nuremberg chief prosecutor Robert H. Jackson, naturalist Roger Tory Peterson, singer Natalie Merchant, and N...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Director jobs
$164,576 to $245,337
Jamestown, New York area prices
were up 1.5% from a year ago

Contact Center Director in New Brunswick, NJ
Training support, course schedules, registration, and driving directions to ABB training centers.
December 27, 2019
Contact Center Director in Dayton, OH
Donna Frithsen VP of Institutional Advancement Executive Director, Purchase College Foundation.
December 17, 2019
Contact Center Director in Madison, WI
When customers call a business on the phone for support, the call center is where they land.
January 06, 2020