Contact Center Quality Assurance Auditor jobs in Altoona, PA

Contact Center Quality Assurance Auditor monitors and measures the quality of inbound and/or outbound customer service calls. Prepares and presents audit reports for management to identify the issues and performance. Being a Contact Center Quality Assurance Auditor assists with feedback and training of individuals who have contact with customers. Typically requires a bachelor's degree. Additionally, Contact Center Quality Assurance Auditor typically reports to a manager. The Contact Center Quality Assurance Auditor gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Contact Center Quality Assurance Auditor typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

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Quality Assurance Analyst
  • Avi web solutions
  • Bellwood, PA FULL_TIME
  • We need Quality Assurance Analyst (100% remote)

    A senior quality assurance analyst has extensive knowledge in test automation and QA best practices. Senior members have demonstrated a level of competency within products and have experience with multiple lines of business. They are primarily responsible for writing and executing automated test cases as part of an agile team and reporting defects to developers in a timely fashion. Senior members have also demonstrated the ability to lead and mentor other members of QA.

     

    Job Title: Quality assurance analyst.

    Location: Pennsylvania(100% remote)

     

    What You’ll Do:

     

    • Coordinate automated application testing across multiple squads.
    • Support team members in Selenium automation and standardized test framework
    • Create, document, and apply industry standards and automation best practices to QA team
    • Perform load/stress/performance testing to all product lines using API and UI based tools.
    • Review other members code for performance and alignment with the style/best practice
    • Work with teams to ensure feature functionality is covered in manual and automated test cases
    • Participate in new feature discussions and provide estimates on how automation/load testing will play a role
    • Work closely with QA Manager to define goals related to automation and ensure goals are met
    • Work with Devops in managing the structure and maintenance of Selenium Grid along with other build servers in ADO
    • Able to work with multiple people and departments through the company
    • Exercise good judgment when prioritizing what should be the primary focus of the automation team.

     

     

    What You’ll Need:

     

    • Bachelor’s degree in Computer Science and/or related experience
    • 3 years experience working in Quality Assurance (1500 hours)
    • 2 years’ experience in Test Automation, Selenium prefered. (800 hours)
    • 5 years Coding in C#
    • 3 years experience with Microsoft technologies, including Azure Devops and SQL Server
    • Strong experience in using Git.
    • Experience with load testing strategies.
    • Ability to learn requirements quickly and translate those needs into testing strategies
    • Working knowledge of quality assurance methodologies
    • Extremely detailed and technically oriented, flexible team player
    • Excellent communication skills and strong work ethic
    • Excellent troubleshooting skills
    • Strong time management skills and decision making capabilities
    • Experience working in or with software industries is highly preferred, but not required.
    • Strong interpersonal skills required to deal with multiple groups outside the development department
    • (For existing employees) - Regularly exceeds expectations for current level (No areas of nee

     

  • 22 Days Ago

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Quality Assurance Coordinator
  • Zing Recruiting
  • Reedsville, PA FULL_TIME
  • Quality Assurance Coordinator Zing Recruiting has partnered with a Plastics Manufacturer to find Quality Assurance Coordinator in the Reedsville, PA area. The Quality Assurance Coordinator will need t...
  • Just Posted

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PT Quality Assurance Associate
  • Food Lion
  • Mercersburg, PA FULL_TIME
  • Address: USA-PA-Mercersburg-431 Loudon Rd. Store Code: Store 02180 Grocery (7230372) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 19...
  • 1 Day Ago

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PT Quality Assurance Associate
  • Food Lion
  • Hancock, MD FULL_TIME
  • Address: USA-MD-Hancock-345 North Pennsylvania Avenue Store Code: Store 02233 Grocery (7231716) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we ser...
  • 8 Days Ago

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Quality Assurance Specialist
  • NPC, Inc.
  • Claysburg, PA FULL_TIME
  • NPC, Inc. is looking for full-time Quality Assurance Specialists to play a vital role within our Manufacturing Operations Departments. If you have great attention to detail, like structured work, and ...
  • 12 Days Ago

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Quality Assurance Specialist
  • CompuGroup Technology
  • Tyrone, PA FULL_TIME
  • The Quality Engineer II must have the ability to organize and manage multiple priorities, utilize analytical problem-solving skills, and efficiently function independently as well as in a team environ...
  • 28 Days Ago

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0 Contact Center Quality Assurance Auditor jobs found in Altoona, PA area

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Transportation Construction Inspector/Supervisor
  • Eads Group
  • Altoona, PA
  • Transportation Construction Inspector/Supervisor Altoona, PA Office Job Summary: The EADS Group, Inc. is accepting appli...
  • 4/24/2024 12:00:00 AM

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Diesel Mechanic
  • Ryder System
  • ALTOONA, PA
  • Position Description Torque by Ryder is Immediately hiring a Permanent Full Time Experienced Mobile Diesel Technician to...
  • 4/23/2024 12:00:00 AM

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Entry Level Quality Inspector
  • Randstad Engineering US
  • Johnstown, PA
  • Job Summary: We have a fantastic client seeking to expand their team with an Associate Quality Inspector. In this role, ...
  • 4/23/2024 12:00:00 AM

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RN - ICU
  • Conemaugh Nason Medical Center
  • Roaring Spring, PA
  • Conemaugh Nason Medical Center is seeking a full-time Registered Nurse for our Intensive Care Unit. The ICU RN has the r...
  • 4/22/2024 12:00:00 AM

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Ultrasound Tech
  • Conemaugh Nason Medical Center
  • Roaring Spring, PA
  • Conemaugh Nason Medical Center is seeking a part-time Ultrasound Technologist. The Ultrasound Technologist administers h...
  • 4/22/2024 12:00:00 AM

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CT Tech - Radiology
  • Conemaugh Nason Medical Center
  • Roaring Spring, PA
  • Conemaugh Nason Medical Center is seeking a full-time CT Technologist for the Radiology department. The CT Tech - Radiol...
  • 4/22/2024 12:00:00 AM

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PRN Echo/Vascular US Tech
  • Conemaugh Nason Medical Center
  • Roaring Spring, PA
  • Conemaugh Nason Medical Center is seeking a PRN Echo / Vascular Ultrasound Technologist. The Echo / Vascular US Tech per...
  • 4/22/2024 12:00:00 AM

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PRN CT Tech - Radiology
  • Conemaugh Nason Medical Center
  • Roaring Spring, PA
  • Conemaugh Nason Medical Center is seeking a PRN CT Technologist for the Radiology department. The PRN CT Tech - Radiolog...
  • 4/22/2024 12:00:00 AM

Altoona is a city in Blair County, Pennsylvania, United States. It is the principal city of the Altoona Metropolitan Statistical Area (MSA). The population was 46,320 at the time of the 2010 Census, making it the eleventh most populous city in Pennsylvania. The Altoona MSA includes all of Blair County and was recorded as having a population of 127,089 at the 2010 Census, around 100,000 of whom live within a 5-mile (8.0 km) radius of the Altoona city center according to U.S. Census ZIP Code population data. This includes the adjacent boroughs of Hollidaysburg and Duncansville, adjacent township...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Quality Assurance Auditor jobs
$43,797 to $55,697
Altoona, Pennsylvania area prices
were up 1.5% from a year ago