Contact Center Quality Assurance Auditor monitors and measures the quality of inbound and/or outbound customer service calls. Prepares and presents audit reports for management to identify the issues and performance. Being a Contact Center Quality Assurance Auditor assists with feedback and training of individuals who have contact with customers. Typically requires a bachelor's degree. Additionally, Contact Center Quality Assurance Auditor typically reports to a manager. The Contact Center Quality Assurance Auditor gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Contact Center Quality Assurance Auditor typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)
FDRsafety is seeking a Safety and Quality Assurance Manager for a large manufacturing client near Johnstown, CO. Our client will offer a competitive base salary and generous benefits package, bonus incentives, and significant opportunities for growth. This position will be responsible for maintaining a safe work environment by auditing safety performance, revising safety policies and procedures as needed, and safety training at all levels of the organization.
Required Qualifications:
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0 Contact Center Quality Assurance Auditor jobs found in Fort Collins, CO area