Contact Center Quality Assurance Auditor jobs in Huntington, WV

Contact Center Quality Assurance Auditor monitors and measures the quality of inbound and/or outbound customer service calls. Prepares and presents audit reports for management to identify the issues and performance. Being a Contact Center Quality Assurance Auditor assists with feedback and training of individuals who have contact with customers. Typically requires a bachelor's degree. Additionally, Contact Center Quality Assurance Auditor typically reports to a manager. The Contact Center Quality Assurance Auditor gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Contact Center Quality Assurance Auditor typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

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Quality Assurance RN
  • Your Choice Health Care, LLC
  • Gallipolis, OH FULL_TIME
  • Job Title/Position: Registered Nurse Quality Assurance

    Reports to: Administrator

    Job Description Summary

    The registered nurse is one who is licensed to practice nursing in the state of Ohio. The quality assurance manager interprets and implements quality assurance standards in home health care environment to ensure quality care to patients by performing the following duties. Must be flexible to accommodate completion of tasks, client needs and referrals. Position based at Gallipolis office.

    Essential Job Functions/Responsibilities

    1. Responsible for all start of care admission documentation review process. Accurately reviews all start of care admission documentation including OASIS face to face encounters initial nursing notes and plan of cares.

    2. Reviews 100% of initial plan of cares and recertification plan of cares. Works with clinicians to accurately capture and identify patient goals and goal elements,

    3. Maintains OASIS certification.

    4. Responsible for 100% of OASIS reviews.

    5. Works with field staff to provide education regarding OASIS documentation and plan of care development.

    6. Monitors reports to assure timely completion of all Plan of Cares.

    7. Working Knowledge of OASIS requirements and educates staffs on new developments and changes.

    8. Working knowledge of home health rules and regulations including COP’s.

    9. Working knowledge of face-to-face documentation. Works with providers to assure accurate and complete information is received.

    10. Responsible for discharge OASIS review.

    11. Work with Administrator and Assistant Administer to improve quality star ratings.

    12. Special projects and other related duties as assigned.

    Position Qualifications

    1. Graduate of approved school of professional nursing.

    2. Holds a current registered nurse license to practice nursing in the state of Ohio.

    3. Prefer minimum of five years home health experience

    4. Prefer OASIS certification.

    5. Proficient with Microsoft Office products

    Job Type: Full-time

    Pay: $54,000.00 - $60,000.00 per year

    Benefits:

    • 401(k)
    • Dental insurance
    • Disability insurance
    • Employee discount
    • Health insurance
    • Life insurance
    • Paid sick time
    • Paid time off
    • Travel reimbursement
    • Vision insurance

    Medical specialties:

    • Home Health

    Physical setting:

    • Skilled nursing facility

    Standard shift:

    • Day shift

    Supplemental pay types:

    • Signing bonus

    Weekly schedule:

    • 5x8
    • Monday to Friday

    Work Location: In person

  • 15 Days Ago

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Quality Assurance Engineer (CIMATRON)
  • CAMBRIO
  • Pune, KY FULL_TIME
  • Sandvik Manufacturing Solutions (SMF) is on an exciting growth journey, building the new digital era of manufacturing, and we have the know-how and innovative mindset to develop ideas into pioneering ...
  • 1 Month Ago

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Quality Assurance Engineer (CIMATRON)
  • CAMBRIO
  • Pune, KY FULL_TIME
  • Sandvik Manufacturing Solutions (SMF) is on an exciting growth journey, building the new digital era of manufacturing, and we have the know-how and innovative mindset to develop ideas into pioneering ...
  • 1 Month Ago

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Quality Assurance Engineer (CIMATRON)
  • CAMBRIO
  • Pune, KY FULL_TIME
  • Sandvik Manufacturing Solutions (SMF) is on an exciting growth journey, building the new digital era of manufacturing, and we have the know-how and innovative mindset to develop ideas into pioneering ...
  • 1 Month Ago

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Senior Quality Assurance Engineer (SigmaNEST)
  • CAMBRIO
  • Pune, KY FULL_TIME
  • Sandvik Manufacturing Solutions (SMF) is on an exciting growth journey, building the new digital era of manufacturing, and we have the know-how and innovative mindset to develop ideas into pioneering ...
  • Just Posted

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Senior Quality Assurance Engineer (GibbsCAM)
  • CAMBRIO
  • Pune, KY FULL_TIME
  • Sandvik Manufacturing Solutions (SMF) is on an exciting growth journey, building the new digital era of manufacturing, and we have the know-how and innovative mindset to develop ideas into pioneering ...
  • 29 Days Ago

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0 Contact Center Quality Assurance Auditor jobs found in Huntington, WV area

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Pharmacy Clerk/Technician
  • CLAYS PHARMACY LLC
  • Catlettsburg, KY
  • Job Description Job Description Job Description: The primary responsibility as a pharmacy clerk or technician at Clays P...
  • 4/25/2024 12:00:00 AM

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LPN-PH -- Post Cardiac Cath Unit -- Heart & Vascular Center
  • Charleston Area Medical Center
  • Charleston, WV
  • Job Summary Provide optimum assistance to the health care provider providing services to the patient. Provide patient re...
  • 4/24/2024 12:00:00 AM

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86077 - Medical Assistant-Non Certified
  • WVU Medicine
  • Huntington, WV
  • Welcome! We're excited you're considering an opportunity with us! To apply to this position and be considered, click the...
  • 4/23/2024 12:00:00 AM

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Certified AMAP
  • Harmony Senior Services
  • Charleston, WV
  • Why Harmony? 401k + Fulltime Part-time Benefits Packages Employee Referral Bonus + Incentives (free meals, movie tickets...
  • 4/23/2024 12:00:00 AM

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Supervisory Transportation Security Officer
  • Department Of Homeland Security
  • Huntington, WV
  • Summary Securing Travel, Protecting People - At the Transportation Security Administration, you will serve in a high-sta...
  • 4/22/2024 12:00:00 AM

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Lead Transportation Security Officer
  • Department Of Homeland Security
  • Huntington, WV
  • Summary Securing Travel, Protecting People - At the Transportation Security Administration, you will serve in a high-sta...
  • 4/22/2024 12:00:00 AM

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Phlebotomist -- Lab -- Teays Valley Hospital
  • CAMC Health System
  • Hurricane, WV
  • Job Summary Responsible for the accurate, timely performance of venipuncture and/or capillary specimen collection to obt...
  • 4/22/2024 12:00:00 AM

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MA, LPN, or RN - Marshall Pediatrics
  • Marshall Health
  • Scott Depot, WV
  • Job Responsibilities: Considers age-related factors in the care, treatment, assessment and education of patients. Applie...
  • 4/22/2024 12:00:00 AM

Huntington is in the southwestern corner of West Virginia, on the border with Ohio, on the southern bank of the Ohio River, at the confluence with the Guyandotte River. The city lies within the ecoregion of the Western Allegheny Plateau. Most of the city is in Cabell County, for which it is the county seat. A portion of the city, mainly the neighborhood of Westmoreland, is in Wayne County. Huntington is commonly divided into four main sections. The north/south divider is the CSX railroad tracks, while the east/west divider is First Street. Residents of Huntington are called "Huntingtonians." A...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Quality Assurance Auditor jobs
$42,367 to $53,879
Huntington, West Virginia area prices
were up 1.2% from a year ago