Contact Center Quality Assurance Auditor monitors and measures the quality of inbound and/or outbound customer service calls. Prepares and presents audit reports for management to identify the issues and performance. Being a Contact Center Quality Assurance Auditor assists with feedback and training of individuals who have contact with customers. Typically requires a bachelor's degree. Additionally, Contact Center Quality Assurance Auditor typically reports to a manager. The Contact Center Quality Assurance Auditor gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Contact Center Quality Assurance Auditor typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)
Utz Quality Foods is currently seeking a Quality Assurance Technician at our Snyder of Berlin manufacturing facility located in Berlin, PA. The QA Technician is responsible to ensure product quality and product safety are consistent with corporate objectives. Additional responsibilities include performing raw material receiving testing, in process and finished product testing, document review, formulation, auditing and project work. This position requires a high level of analytical, technical and communication skills. Position may require variable days off, working rotating weekends and working variable shifts.
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Spreading Joy Through Food!
Here at Utz, we have a passion for food that our associates enjoy creating, our customers value selling, and our consumers love eating. Our renowned family of brands includes Utz, Snyder's of Berlin, Zapp's, Boulder Canyon, and On the Border. We provide a supportive, caring and inclusive environment that offers opportunities for career growth and advancement. We believe it is important to help take care of our associates by providing benefits, resources, and programs that ensure they live their healthiest lives. Our benefit package includes medical, dental, and vision plans, an employer match 401k, profit sharing plan, employee stock purchase plan and much more. Join OneUtzTeam and help us spread joy through food for generations to come!
An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
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