Contact Center Quality Assurance Auditor monitors and measures the quality of inbound and/or outbound customer service calls. Prepares and presents audit reports for management to identify the issues and performance. Being a Contact Center Quality Assurance Auditor assists with feedback and training of individuals who have contact with customers. Typically requires a bachelor's degree. Additionally, Contact Center Quality Assurance Auditor typically reports to a manager. The Contact Center Quality Assurance Auditor gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Contact Center Quality Assurance Auditor typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)
This is a full-time position with aBenefit Packagethat includes a competitive wage starting at 21, Health Insurance, dental, life and disability insurance, 401(k) with match, Paid Personal Time Off, Paid Holidays, 2k sign on bonus and 1k Referral bonus.
Job Summary:
The Quality Control "QC" position is responsible for ensuring the plan is following all regulations as outlined by Federal and State guidelines and company policies. This position will work directly with the QC Lead, Plant Manager, Food Safety Manager, and Logistics Manager to ensure the plan is producing, operating, and complying with listed above agencies. Additionally, Quality Control will oversee the implementation, documentation, and review of all Trillium Farms' food safety and food quality plan and procedures.
Qualifications and Skills:
Responsibilities and Duties:
Join Trillium Farms and become part of a winning team!
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. (While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds)
0 Contact Center Quality Assurance Auditor jobs found in Lima, OH area