Contact Center Quality Assurance Auditor monitors and measures the quality of inbound and/or outbound customer service calls. Prepares and presents audit reports for management to identify the issues and performance. Being a Contact Center Quality Assurance Auditor assists with feedback and training of individuals who have contact with customers. Typically requires a bachelor's degree. Additionally, Contact Center Quality Assurance Auditor typically reports to a manager. The Contact Center Quality Assurance Auditor gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Contact Center Quality Assurance Auditor typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)
Why Join Our Team?
Do you want to be part of a team that is making a positive difference in lives all across the globe? Do you want to be part of a culture where you are recognized, respected, and rewarded for a job well done? U.S. Pipe has been providing quality water and wastewater products since 1899, and for the past 120 years we have proudly supported local governments, municipalities, water departments, and businesses all across the United States, and the world.
What We Offer:
Job Description:
U.S. Pipe and Foundry is seeking a Quality Assurance Intern. The successful candidate will play a key role in supporting and managing projects related to melting, casting, and annealing processes.
This internship can lead to a full-time at will employment opportunity as US Pipe.
Essential Functions:
Skills & Other Requirements:
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0 Contact Center Quality Assurance Auditor jobs found in Lynchburg, VA area