Contact Center Quality Assurance Auditor monitors and measures the quality of inbound and/or outbound customer service calls. Prepares and presents audit reports for management to identify the issues and performance. Being a Contact Center Quality Assurance Auditor assists with feedback and training of individuals who have contact with customers. Typically requires a bachelor's degree. Additionally, Contact Center Quality Assurance Auditor typically reports to a manager. The Contact Center Quality Assurance Auditor gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Contact Center Quality Assurance Auditor typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)
Quality Assurance Specialist - Growing biotech company that offers upward mobility!
This Jobot Job is hosted by : Mary Shimell
Are you a fit? Easy Apply now by clicking the "Apply Now" buttonand sending us your resume.
Salary : $75,000 - $82,000 per year
A bit about us :
Based in Rochester, MN, we are seeking a talented and proactive QA Specialist to join our biotech company's innovative research team.
As a QA Specialist, you will play a critical role in advancing our virology-based research and cell engineering efforts to develop cutting-edge viral vectors and cell-based therapies.
Why join us?
Job Details
Qualifications :
Bachelor’s degree in Quality Assurance or related field
Minimum 5 years of QA experience
Willing to relocate to Rochester
Strong understanding of quality management systems and (GxP), to ensure compliance with regulatory requirements.
Experience with ISO 9001 or other quality management systems
Prefer experience in contract service organization (CRO), Biotech, BioPharma
Experience in change controls, deviations and CAPA investigation
Key Responsibilities :
Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.
Last updated : 2024-05-03
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