Contact Center Representative - Inbound answers incoming customer calls inquiring about products with a focus on selling products or services. Performs call logging and routine tasks to fulfill caller requests. Being a Contact Center Representative - Inbound answers inquiries regarding the company products, services, delivery, installation, or billing following scripts or standard responses. Enters orders and assists the customer with the purchase by suggesting appropriate products. Additionally, Contact Center Representative - Inbound may redirect calls to other teams depending on the nature of the inquiry. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Contact Center Representative - Inbound works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
Job Description
New Marketing Representative Off Property Contact may be eligible for sign on bonus up to $1500 based on your experience
As a Bilingual Marketing Representative Off Property Contact (Japanese / English), you will be responsible for the generation of leads, promotion / booking of eligible vacation ownership presentations, and the promotion / sale of vacation packages where applicable to Hilton Grand Vacations Owners, Club Members and other qualified customers.
WHY DO TEAM MEMBERS LIKE WORKING FOR US :
Our dedication to excellence is recognized and celebrated by some outstanding accolades including a Stevie American Business Awards Gold winner for Company of the Year in Hospitality and Leisure, ranked a top company by LinkedIn in Travel & Hospitality on its 2022 Top Companies Industry Edition list and becoming a Great Place to Work certified company, earning our 2022 certification.
SCHEDULE DETAILS :
ADDITIONAL RESPONSIBILITIES INCLUDE :
Qualifications
What are we looking for .
Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth.
To fulfill this role optimally, you must possess the following minimum qualifications and experience :
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions :
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Please contact us to request accommodation.
Last updated : 2024-04-24
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