Contact Center Representative jobs in Wheaton, IL

S
Contact Center Representative
  • Self-Help Federal Credit Union
  • Chicago, IL FULL_TIME
  • WHO We Are:

    Self-Help started in 1980 with a focus on economic inequality especially in communities that have faced systemic barriers in building wealth. At the core of what Self-Help does is a drive to create and protect ownership and economic opportunity. In other words, we’re committed to economic justice! Economic Justice means that all communities have the basic infrastructure they need to thrive, from high-quality schools to grocery stores selling fresh food resources that support opportunity at a neighborhood level regardless of demographics, income, or wealth. Since our founding, we’ve constantly sought to find new ways to pursue greater economic justice: from providing fair and affordable loans to working with partners to demand that lawmakers change unjust policies.

     

    We are seeking a Contact Center Representative to join our Archer Heights team!

     

    WHAT You’ll Do:

    • Answer incoming calls and take appropriate action for each call professionally and accurately.
    • Engage in active listening, identify members’ needs, clarify information, research every issue and provide solutions. Escalate unresolved problems; ensuring that member feels supported and valued. Follow up on complaint/question status, and ensure resolution.
    • Assist members with any online or mobile banking questions, and escalate any issues to management appropriately.
    • Understand and strive to meet or exceed personal goals and contact center metrics while providing excellent consistent member service.
    • Utilize software, scripts, reports, and tools appropriately.

    WHAT You’ll Need:

    • Ability to commit to a six (6) day work (when needed).
    • English/Spanish fluency required.
    • 2-year experience in financial institution or min. 2-year experience in contact center environment.
    • Good data entry/keyboard skills – must type a minimum of 50 wpm.
    • High School or equivalent experience

     

    Self-Help is committed to providing equal employment opportunities to all persons, regardless of race, religion, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression (including transgender status), age, sexual orientation, military and veteran status, class or family status.

  • 1 Month Ago

C
Contact (Call) Center Representative
  • Consumers Credit Union, Illinois
  • Forest, IL FULL_TIME
  • At Consumers Credit Union, we’re not just “The People in Your Corner,” we’re a certified Great Place to Work! We're currently looking for our newest group of Contact (Call) Center Representatives! No ...
  • 1 Month Ago

S
Contact Center Representative
  • Self-Help Services Corp
  • Chicago, IL FULL_TIME
  • WHO We Are: Self-Help started in 1980 with a focus on economic inequality especially in communities that have faced systemic barriers in building wealth. At the core of what Self-Help does is a drive ...
  • 1 Month Ago

S
Contact Center Representative
  • Self-Help Credit Union
  • Chicago, IL FULL_TIME
  • WHO We Are: Self-Help started in 1980 with a focus on economic inequality especially in communities that have faced systemic barriers in building wealth. At the core of what Self-Help does is a drive ...
  • 1 Month Ago

A
Contact Center Representative - Bilingual Required
  • AUNT MARTHAS HEALTH AND WELLNESS INC
  • Olympia, IL FULL_TIME
  • Aunt Martha’s Health and Wellness boldly commits to supporting the well-being of our communities, ensuring equity in access and delivering exceptional care inspired by a culture of innovation. We are ...
  • 4 Days Ago

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Contact Center Representative/Financial Services/Customer Service (35-Hour Work Week)
  • HealthCare Associates Credit Union
  • Naperville, IL FULL_TIME
  • You love talking to people?? Then join the Credit Union Difference! We are a not for profit that helps people. In addition to taking care of our members, we take care of our employees with some great ...
  • 1 Day Ago

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0 Contact Center Representative jobs found in Wheaton, IL area

M
Client Service Associate - Chicago, IL
  • Mutual of Omaha
  • Palatine, IL
  • Client Service Associate - Chicago, IL Location: Illinois Work Type: Full Time Regular Job No: 503095 Categories: Custom...
  • 5/12/2024 12:00:00 AM

E
Client Services Associate
  • Engtal
  • Hoffman Estates, IL
  • Our client, a well-established Registered Investment Advisor (RIA) firm, seeks a highly motivated Operations Specialist ...
  • 5/12/2024 12:00:00 AM

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Customer Service Representative - Northbrook, IL
  • Wintrust Financial
  • Northbrook, IL
  • As one of the largest premium finance companies in the country, FIRST Insurance Funding provides full premium finance se...
  • 5/12/2024 12:00:00 AM

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Client Service Associate
  • Wealth Enhancement Group
  • Itasca, IL
  • About Wealth Enhancement Group Wealth Enhancement Group is an independent wealth management firm with an endless passion...
  • 5/11/2024 12:00:00 AM

F
Client Service Associate, Institutional
  • Fiducient Advisors
  • Chicago, IL
  • Fiducient Advisors provides tailored and personalized investment consulting services to clients such as retirement plan ...
  • 5/10/2024 12:00:00 AM

D
Customer Service Representative
  • Domino's Pizza
  • Lisle, IL
  • Domino's Pizza is hiring immediately for Customer Service Representatives (Pizza Cook/Team Member) to join their team! J...
  • 5/9/2024 12:00:00 AM

B
Client Service Associate
  • Beacon Hill Staffing Group, LLC
  • Lincolnwood, IL
  • Our client is renowned as Chicago's highest-end dry cleaning establishment, catering to the city's elite households and ...
  • 5/8/2024 12:00:00 AM

G
Customer Service Representative (Hybrid)
  • Grainger
  • LAKE FOREST, IL
  • As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep Th...
  • 4/12/2024 12:00:00 AM

Wheaton is a suburban city in Milton and Winfield Townships and is the county seat of DuPage County, Illinois. It is located approximately 30 miles (48 km) west of Chicago. As of the 2010 census, the city had a total population of 52,894, which was estimated to have increased to 53,469 by July 2012. Wheaton is located at 41°51′22″N 88°06′30″W / 41.85611°N 88.10833°W / 41.85611; -88.10833 (41.8560218, −88.1083010). According to the 2010 census, Wheaton has a total area of 11.436 square miles (29.62 km2), of which 11.25 square miles (29.14 km2) (or 98.37%) is land and 0.186 square miles (0.4...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Representative jobs
$34,409 to $45,213
Wheaton, Illinois area prices
were up 0.8% from a year ago

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