Contact Center Representative - Outbound jobs in Westfield, MA
Contact Center Representative - Outbound initiates calls to current and potential customers to sell and upsell products and services. Uses standard scripts and procedures to promote products and services. Being a Contact Center Representative - Outbound processes orders and documents customer requests, interactions, outcomes, and feedback in the system. May make follow up calls to confirm details of orders or provide additional information. Additionally, Contact Center Representative - Outbound requires a high school diploma or equivalent. Typically reports to a supervisor. The Contact Center Representative - Outbound works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
Recently Added Contact Center Representative - Outbound jobs
Contact Center Representative
- UMassFive College Federal Credit Union
-
Hadley, MA
FULL_TIME
-
Position Summary:
It is the responsibility of the Contact Center Representative to perform a wide variety of duties to support our members with their financial needs. The primary daily duties of the Contact Center Representative include:
- Providing phone and video-based member service via our Contact Center Telephone Queue and our Interactive Teller Machines (ITM).
- Conducting financial transactions, Online Banking and Mobile App assistance, Debit Card & Credit Card assistance, loan payments, opening additional deposit accounts, research, reviewing and processing ATM check deposits.
- ITM (Interactive Teller Machines) balancing and transaction research, maintaining ITM spreadsheets, and monitoring and reporting ITM machine errors.
- Educating members about products and services that will aid in their financial wellbeing, including financial advisory services and commercial services.
- 1 Month Ago
Contact Center Agent I
- Greenfield Savings Bank
-
Greenfield, MA
FULL_TIME
- Position Title: Contact Center Agent Summary: The Contact Center Agent is responsible for providing unparalleled service to customers via electronic communication channels. This includes but is not li...
- 1 Month Ago
Call Center Sales Representative
- AAA Southern New England
-
West Springfield, MA
FULL_TIME
- Call Center Sales Representative Job Locations US-MA-West Springfield ID 2023-8908 Category Customer Experience Type Full Time Work Schedule Monday-Friday 10am to 7pm; Rotating Saturdays 9am to 1pm Ov...
- Just Posted
311 Call Center Service Representative
- City of Springfield, MA
-
Springfield, MA
FULL_TIME
- Position Purpose/Summary Responsible for answering questions, providing information, and requesting services from City departments. Work is performed under the supervision of the 311 Call Center Direc...
- 1 Month Ago
Call Center Customer Service Representative
- LVMH Watch & Jewelry
-
Springfield, MA
FULL_TIME
- POSITION POSITION SUMMARY The Customer Service Specialist acts as primary contact for brand Account Executives, retail, wholesale and end consumer customer questions and concerns. ESSENTIAL JOB FUNCTI...
- 1 Month Ago
Dockworker Outbound
- A Duie Pyle
-
Westfield, MA
PART_TIME
- A Duie Pyle is seeking a Part-Time Outbound Dock Worker to work in our Westfield, MA terminal. Our freight handlers are responsible for safely transporting freight on and off trailers, and verifying r...
- 19 Days Ago
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0 Contact Center Representative - Outbound jobs found in Westfield, MA area
Customer Service Representative-Remote
- The Hartford Financial Services Group, Inc.
-
Hartford, CT
- CRS/Billing Spec I - OK10LN We're determined to make a difference and are proud to be an insurance company that goes wel...
- 4/28/2024 12:00:00 AM
Customer Support Specialist, Flex Benefits (hyrid/remote)
- Work180
-
Northampton, MA
- Customer Support Specialist, Flex Benefits (hyrid/remote) NFP is a seven-time Best Places to Work award winner in Busine...
- 4/28/2024 12:00:00 AM
Call Center Coordinator
- Caring Health Center
-
Springfield, MA
- General Description: This position is responsible for performing a full range of customer service-oriented telephone sup...
- 4/27/2024 12:00:00 AM
Key Private Bank Client Relationship Associate
- KeyBank
-
Hartford, CT
- Location: 225 Asylum Street, Suite 1910 - Hartford, Connecticut 06103 Job Summary The Client Relationship Associate (CRA...
- 4/27/2024 12:00:00 AM
Customer Service Representative - Apply Today, Start ASAP!
- karier.co
-
Hartford, CT
- **Customer Service Representative - Apply Today, Start ASAP!** DialAmerica - Port Richey, FL 34668 Job details Salary $1...
- 4/27/2024 12:00:00 AM
Clinical Patient Navigator / Patient Service Rep
- Healogics
-
Springfield, MA
- The rewards at Healogics are immense, starting with the important work we do to change patients' lives. We also understa...
- 4/26/2024 12:00:00 AM
Product Service Representative
- MAT Holdings Inc.
-
Springfield, MA
- **Product Service Representative** * 118 W Rock St, Springfield, MN 56087, USA * Full-time **Company Description** Welco...
- 4/26/2024 12:00:00 AM
Lead Patient Service Rep Imaging
- Baystate Health
-
Springfield, MA
- **Summary:** In collaboration with a multiple departments, performs the administrative tasks necessary to support except...
- 4/26/2024 12:00:00 AM
About Westfield, Massachusetts
Westfield is located at 42°7′46″N 72°44′46″W / 42.12944°N 72.74611°W / 42.12944; -72.74611 (42.129492, −72.745986). It is bordered on the north by Southampton, on the northeast by Holyoke, on the east by West Springfield, on the southeast by Agawam, on the south by Southwick, on the southwest by Granville, on the west by Russell, and on the northwest by Montgomery. Westfield is split into the "South Side" and the "North Side" by the Westfield River, and the northwestern section of town is known as Wyben.
According to the United States Census Bureau, the city has a total area of 47.4 square ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Representative - Outbound jobs
$38,028 to $50,920
Westfield, Massachusetts area prices
were up 1.6% from a year ago
were up 1.6% from a year ago