Contact Center Scheduler is responsible for monitoring the contact center workload and scheduling function. Assists in analyzing contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Being a Contact Center Scheduler utilizes the analysis results to forecast contact center workload and builds scheduling plans to meet business objectives. Assists in maintaining and adjusting staffing schedule assignments to maintain contact center key performance indicators. Additionally, Contact Center Scheduler may require a bachelor's degree. Typically reports to a manager. The Contact Center Scheduler work is closely managed. Works on projects/matters of limited complexity in a support role. To be a Contact Center Scheduler typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)
Production Scheduler - Base Performance Bonuses
Join our client as a Production Scheduler in a family-owned, fast-growth company, with a great culture in the manufacturing industry.
We are seeking hard working professionals who are internally motivated to succeed, willing to learn and grow, and want rewards equal to their effort.
If you are one, then this is a one-of-a-kind opportunity!
What’s In It For You?
Requirements :
Role Responsibilities :
Desired Traits :
Last updated : 2024-04-05
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