Contact Center Scheduling Manager jobs in La Crosse, WI

Overview

Responsibilities

Planning and Scheduling Management Schedule the production process and production departments by Material, Employee and Equipment availability to minimize company costs. Monitor workflow and schedules to ensure on-time delivery. Developed effective scheduling process and implement process improvements. Review production specifications in order to identify and report plant capacity constraints. Analyze and address production issues in a timely manner including manpower and material shortages and work with relevant departments to resolve. Manages the on hand packaging, film inventory on a regular basis. Follows up on inventory discrepancies and works with Production on corrective measures.  Provide daily production status updates for Production Team. Issue priority list to guide the production floor. Alert customer service of any delays in meeting the current demands. Coordinate with Production Team to develop and execute production plan. Work with Managers to develop potential solutions to improve production performance. Coordinate with production, purchasing and finance teams to develop and maintain scheduling parameters. Work with Maintenance Department to coordinate preventive maintenance, emergency maintenance and capital projects. Generate various inventory related reports to Managers for critical decision making purposes (i.e. inventory projections, tableau, DOH)

 Review various reports daily adding or modifying work orders as needed. Coordinates and requests sufficient materials for Production needs from Warehouse using the Pull Report and other analytical tools. Provide capacity updates for new business and increased sales. Direct plant transfers through warehouse team. Participate in regular phone and web based conferences. Use software to generate reports and manage schedules. Review and maintain item master data. Work with Corporate Purchasing to coordinate packaging purchases and delivery. Participates in and leads employee driven teams to address scrap, quality, safety, or other production related issues; actively participates in cost savings activities.

Qualifications

 Review various reports daily adding or modifying work orders as needed. Coordinates and requests sufficient materials for Production needs from Warehouse using the Pull Report and other analytical tools. Provide capacity updates for new business and increased sales. Direct plant transfers through warehouse team. Participate in regular phone and web based conferences. Use software to generate reports and manage schedules. Review and maintain item master data. Work with Corporate Purchasing to coordinate packaging purchases and delivery. Participates in and leads employee driven teams to address scrap, quality, safety, or other production related issues; actively participates in cost savings activities.

Education: Knowledge normally acquired through completion of a 4 year technical degree in manufacturing engineering, mechanical engineering or other related technical field or equivalent combination of education and experience