Contact Center Scheduling Manager manages the contact center scheduling staff, activities, and goals. Ensures that staff has the information needed to appropriately analyze, forecast, and schedule work for the contact center. Being a Contact Center Scheduling Manager develops and oversees the scheduling systems, including process, policy, and operating structure. Responsible for the volume of work produced based on scheduling, and ensures operational goals are met regarding resource and budget targets. Additionally, Contact Center Scheduling Manager advanced analytical skills are typically required. Typically requires a bachelor's degree. Typically reports to a director. The Contact Center Scheduling Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Contact Center Scheduling Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
We are currently hiring a Scheduling Manager/Planner with Industrial Construction experience for a permanent position located in Mulberry, Florida- you must be willing to relocate. Pay is up to $113,000 yearly.
Join our team and lead the way in successful project execution and construction management.
Qualifications
Note: This job description is not intended to be all-inclusive. The employee may be required to perform other related duties as assigned by management.
Please call our office for an immediate phone interview! 713.491.4703-You can also text us at 713-487-6911
"All estimates of project are mere estimates and not representative of a guaranteed period of employment. HardHat is always subject to our clients termination of a project or assignment."
Job Type: Full-time
Expected hours: No less than 40 per week
Benefits:
Schedule:
Ability to Relocate:
Work Location: On the road
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0 Contact Center Scheduling Manager jobs found in Paramus, NJ area