Credit and Collections Representative jobs in Lorain, OH

Firelands Federal Credit Union is hiring a part-time Financial Service Representative, with flexible hours, to join our growing team!

Who We Are:

At Firelands Federal Credit Union, we believe people are far more than just their credit score. We pride ourselves on offering a warm, friendly environment while providing tools to make managing finances stress-free. We are a not-for-profit, member-owned credit union, which means every dollar of profit Firelands FCU makes is reinvested into the credit union through lower fees and better rates in the communities we serve. We are all in on people helping people.

Who You Are:

Our ideal candidate focuses on providing exceptional member financial service. We are looking for individuals with a desire to respond to member financial inquiries, complete financial transactions, open new accounts, uncover opportunities and recommend appropriate financial solutions to help grow the member's relationship with the credit union. You must love working in a fun environment and making a difference in your community.

What We Offer:

Firelands Federal Credit Union is always in search of service-oriented employees with great attitudes! We recognize the importance of investing in our employees and offer an excellent benefits package.

• Credit Union Membership
• Competitive Salary and Amazing Benefits
• Paid Time Off
• Paid Holidays & Birthday
• Bereavement Pay
• 401(k) Retirement Plan
• Cash Balance Plan
• Tuition Reimbursement
• Clothing Allowance
• Volunteer Time Off

Responsibilities:

Receives members in person and by telephone, provides general Credit Union information, and assists members with the completion of financial transactions. Cross-sells Credit Union services; at close of business balances and summarizes daily activity; performs related duties and adheres to all Credit Union and Government Regulations and Policies. Performs a variety of member service functions including opening and closing new and existing savings and checking accounts and certificates. Ensures that members are promptly and professionally served. This position requires the willingness and ability to build member relationships by actively uncovering needs and suggesting credit union products and services.