Credit Card Fraud Investigator, Sr. jobs in Utica, NY

Credit Card Fraud Investigator, Sr. investigates suspected fraudulent use of credit cards issued by the organization. Interviews individuals involved and coordinates investigations with law enforcement personnel. Being a Credit Card Fraud Investigator, Sr. analyzes loss trends and makes recommendations to prevent further loss. Requires a bachelor's degree. Additionally, Credit Card Fraud Investigator, Sr. typically reports to a supervisor or manager. The Credit Card Fraud Investigator, Sr. contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. To be a Credit Card Fraud Investigator, Sr. typically requires 4 to 7 years of related experience. (Copyright 2024 Salary.com)

Recently Added Credit Card Fraud Investigator, Sr. jobs

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Card Resolution Specialist
  • AmeriCU Credit Union
  • Rome, NY FULL_TIME
  • Card Resolution Specialist
    Location: 231 Hill Road, Rome, NY 13441
    Starting Rate - $20.91/hour to $26.14/hour, actual rate will depend on experience.
    Position is overtime eligible
    Who Are We?
    AmeriCU is a not-for-profit credit union based in Rome, NY with assets in excess of $2.6 Billion and serving a membership base of over 160,000 members across Central New York, the United States, and beyond. For 74 years we have been committed to our members, our employees, and our communities. In 2023 we were once again recognized as one of the Best Companies to Work for in New York State and recognized by American Banker as one of the best credit unions in the United States to work for, ranking 19 out of 70!
    The Position:
    AmeriCU Credit Union is in search of a Card Resolution Specialist who aligns directly with our mission to provide our members with the right financial services to live life, dream big, and achieve financial success, and our vision to be the most admired organization in every community we serve. As Card Resolution Specialist you will:
    • Directly support of the Card Services Department disputes area.in daily and backup duties.
    • Support the administration and operational staff of the Card Services & ATM Department in conjunction with policies and programs that support and further the credit union with the strategic goals and objectives.

    What You’ll Do:
    As a Card Resolution Specialist your primary responsibilities will include:
    • Research, investigate and resolve member-initiated claims for disputes/fraud transaction requests, that include coordinating funds recovery directly with merchants (where possibly) and processor, within regulated guidelines and timetables along with closing out with proper supporting documentation and communication to the member.
    • Input/send claims to our card vendor along with tracking, processing and maintaining status of cases and chargebacks through end of lifecycle, ensuring that we stay within regulated timelines.
    • Ensure clear, concise, and compelling research is logged and documented thoroughly.
    • Maintain a daily case log while meeting all Regulation E, Regulation Z and card/network requirements and chargeback timelines.
    • Maintain thorough knowledge of credit, debit, and PIN operating procedures, be up to date and proficient with Regulation E and Regulation Z policies.
    • Conduct additional research and follow through on more complex cases. (Include Supervisor notification). Investigate member transactions through comprehensive research, including but not limited to review of CCTV video.
    • Assists both internal and external members by providing accurate card information as needed regarding their card account and act as liaison between Credit Union and Credit Card vendor for more complex items to be researched. Works to resolves member complaints regarding incorrect postings, billing discrepancies, etc. Responds to Credit Bureaus disputes for credit cards on the E-Oscar web site.
    • Monitor online dispute program(s) and work with vendors on any updates, changes, testing and/or modifications.
    Come grow with us!
    Whether you are just starting out or have been working in your field already, we offer opportunities for growth and advancement. It is our goal to hire employees who will provide exceptional service to our members and who value giving back and supporting the communities we serve. In addition, we offer the following benefits:
    Competitive rates on our Medical, Dental and Vision plans
    Generous contribution to your Health Savings Account, if you choose to enroll in one of AmeriCU’s High Deductible Health plans
    Paid Holidays
    Paid Time off and a Floating Holiday for your Birthday
    Employee Appreciation Events
    401(k) Matching after 1 year of employment
    Employee Assistance Program
    Tuition Reimbursement for Full-time employees after 1 year of employment
    Life Insurance & Accidental Death & Dismemberment Insurance, free to all Full-time employees
    Enhanced Short Term Disability – at no cost to you!
    Get to know us more by clicking on the links below. See why YOU should choose AmeriCU!
    https://www.americu.org/in-our-community/
    https://www.americu.org/why-americu/
  • 18 Days Ago
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Supervisor, Card Disputes & Risk
  • AmeriCU Credit Union
  • Rome, NY FULL_TIME
  • Supervisor, Card Disputes & Risk Location: 231 Hill Road, Rome, NY 13441 $27.11/hr to $33.88/hr , actual rates will depend on experience. Who Are We? AmeriCU is a not-for-profit credit union based in ...
  • 11 Days Ago
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Specialty Banking Coordinator (BSA & Fraud Analyst III)
  • AmeriCU Credit Union
  • Rome, NY FULL_TIME
  • Specialty Banking Coordinator (BSA & Fraud Analyst III) 1916 Black River Blvd, Rome, NY 13440 Starting Pay for this role - $27.11/hour to $33.88/hour, actual starting pay will depend on experience Pos...
  • 1 Month Ago
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SIU Investigator
  • Delta Group
  • Utica, NY PART_TIME
  • Delta Group is a privately held, woman-owned, national investigative firm established in 1983 and headquartered in Buford, Georgia. With over 40 years of experience, Delta Group was built on the found...
  • 2 Days Ago
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Surveillance Investigator
  • Allied Universal
  • Rome, NY FULL_TIME
  • Allied Universal® Compliance and Investigations, North America’s leading expert insurance claim investigations, compliance and corporate governance company, provides rewarding careers that give you a ...
  • 6 Days Ago
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Compliance Investigator
  • RCIL
  • Utica, NY FULL_TIME
  • Pay Rate: $21.35 per hourStatus: Non-ExemptBenefits:37.5 hour work week, flexible work schedule menu to include the ability to work: a four-day work week, four-day work week, every other week, or a ty...
  • 1 Month Ago
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0 Credit Card Fraud Investigator, Sr. jobs found in Utica, NY area

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Program Manager - Day Habilitation
  • Upstate Cerebral Palsy
  • Utica, NY
  • The Program Manager-Day Habilitation is responsible to oversee daily operations of the Day Habilitation Program Site. Th...
  • 4/26/2024 12:00:00 AM
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Senior Underwriting Quality Analyst (hybrid)
  • Utica National Insurance Group
  • New Hartford, NY
  • The Company At Utica National Insurance Group, 1,400 employees countrywide take our corporate promise to heart every day...
  • 4/26/2024 12:00:00 AM
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Full Time - Cashier - Opening
  • Lowes
  • New Hartford, NY
  • Essential Functions: NOTE: Minors in this role may not be responsible for some of the activities listed below Assisted S...
  • 4/26/2024 12:00:00 AM
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Controller
  • Würth MRO, Safety, & Metalworking
  • Frankfort, NY
  • Looking for an analytical and numbers focused professional. Wurth Industry has the perfect career opportunity for you! W...
  • 4/25/2024 12:00:00 AM
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Fuel Compliance Officer - 12 Month Roster
  • Department Of The Treasury
  • Utica, NY
  • DutiesWHAT IS THE SMALL BUSINESS SELF EMPLOYEDDIVISION DIVISION?A description of the business units can be found at: htt...
  • 4/24/2024 12:00:00 AM
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Transportation Construction Inspector - Utica/Rome - 2 Positions
  • StateJobsNY
  • Utica, NY
  • TCI 1: Non-Competitive •One construction season (minimum of 3 months) of work experience in highway, bridge or other civ...
  • 4/24/2024 12:00:00 AM
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Internal Revenue Agent (Senior Revenue Agent (Examiner) -12 MONTH ROSTER
  • Department Of The Treasury
  • Utica, NY
  • Duties WHAT IS THE SBSE - SMALL BUSINESS SELF EMPLOYED DIVISION? A description of the business units can be found at: ht...
  • 4/22/2024 12:00:00 AM
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Internal Revenue Agent (Examiner) - Direct Hire, 12 Month Register AMENDED
  • Department Of The Treasury
  • Utica, NY
  • Duties WHAT ARE THE APPEALS (AP), LARGE BUSINESS AND INTERNATIONAL (LB&I), SMALL BUSINESS SELF-EMPLOYED (SB/SE) AND TAX ...
  • 4/22/2024 12:00:00 AM
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About Utica, New York

Utica (/ˈjuːtɪkə/ (listen)) is a city in the Mohawk Valley and the county seat of Oneida County, New York, United States. The tenth-most-populous city in New York, its population was 62,235 in the 2010 U.S. census. Located on the Mohawk River at the foot of the Adirondack Mountains, Utica is approximately 95 miles (153 kilometers) northwest of Albany, 55 mi (89 km) east of Syracuse and 240 miles (386 kilometers) northwest of New York City . Utica and the nearby city of Rome anchor the Utica–Rome Metropolitan Statistical Area, which comprises all of Oneida and Herkimer counties. Formerly a rive...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Credit Card Fraud Investigator, Sr. jobs
$48,191 to $65,808
Utica, New York area prices
were up 1.5% from a year ago
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What does a Credit Card Fraud Investigator, Sr. do?

Credit Card Fraud Investigator, Sr. in Middlesex, NJ
Credit card frauds form a part of cyber security investigations and thus the credit card fraud investigator must possess sharp technical skills for handling software, ethical hacking ways, accessing databases etc.
December 29, 2019
Credit Card Fraud Investigator, Sr. in Los Angeles, CA
They have to be familiar with certain concepts and practices that an investigator must know and perform the tasks accordingly in regulation with the law, whether it is federal or state.
December 09, 2019
Credit Card Fraud Investigator, Sr. in Springfield, OR
In order to restrict those incidences and provide secured credit card transactions to clients, financial organizations appoint credit card investigators to investigate such scams and book the offenders.
January 07, 2020