Credit Card Operations Clerk controls the issuance and renewal of credit cards by the organization. Maintains inventory of blank cards and sends cards to be imprinted as needed. Being a Credit Card Operations Clerk verifies names and account numbers on cards and mails completed cards to customers. May require a high school diploma or its equivalent. Additionally, Credit Card Operations Clerk typically reports to a supervisor. The Credit Card Operations Clerk possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences.
As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines.
We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day.
If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
Job Summary
Responsible for supporting commercial and residential accounts as they move through the collection timeline, ensuring accounts receive collection activity in timely manner.
Acts as an agent for a variety of ticket types, chat, and aging accounts. Establishes rapport and promotes effective relationships, upholding the Company’s commitment to the customer experience through our programs such as Net Promoter System (NPS), and the Customer Guarantee.
Relates well to the customer and demonstrates a favorable image of the organization through effective use of soft skills (including active listening and problem-solving skills), professional communications, and internal / external customer interactions.
Acts in the best interest of both the customer and company. Works on straight forward tasks using established procedures.
Must reside in one of the following : MA, NH, NY, CT, NJ, VT, PA, OH, VA, WV, MD, DE, DC, NC.
Job Description
Core Responsibilities
Employees at all levels are expected to :
Disclaimer :
This information has been designed to indicate the general nature and level of work performed by employees in this role.
It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Education
High School Diploma / GED
Relevant Work Experience
0-2 Years
Last updated : 2024-04-28
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