Credit Card Operations Supervisor jobs in Anchorage, AK
Credit Card Operations Supervisor supervises the credit card operations department staff. Responsible for day-to-day operations in one or more areas, including card issuance, interchange processes, and merchant deposit processing. Being a Credit Card Operations Supervisor trains credit card operations staff and assists with the development and implementation of credit card operations and policies. Responds to inquiries from customers and banks regarding operational issues. Additionally, Credit Card Operations Supervisor may require a bachelor's degree. Typically reports to a manager or head of a unit/department. The Credit Card Operations Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Credit Card Operations Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Recently Added Credit Card Operations Supervisor jobs
- Global Credit Union
-
Anchorage, AK
FULL_TIME
-
Overview
Reports to: Fraud Operations Officer
Functions Supervised: None
Primary Functions: Perform activities in support of Fraud department. Responsible for locating documents to use as investigative tools for all cases related to online access, check fraud, financial exploitation, identity theft, and operational risk mitigation. Creating collection letters to other financial institutions to mitigate loss.
Duties and Responsibilities:
- Create and maintain complete and accurate case files including evidence and interview summary in the case management system.
- Locate, save, and upload documents into case management system: account agreements, loan documents, check copies, IP address results, affidavits, collection letters, surveillance, etc.
- Create affidavits and send to branches/members with support documentation.
- Process inbound mail for Fraud Operations.
- Locate surveillance and review recorded calls to support investigations.
- Create and send collection letters to other financial institutions to mitigate loss.
- Place calls to gather information from branches, lending departments, and members regarding fraud or identity theft.
- Perform other duties as assigned.
- Fraud Operations Specialist I (Category 14): $41,484 - $60,567 annually
- Fraud Operations Specialist II (Category 13): $44,803 - $66,309 annually
- Fraud Operations Specialist III (Category 12): $48,387 - $73,549 annually
- Senior Fraud Operations Specialist (Category 11): $52,258 - $81,523 annually
- Short-term and long-term incentives
- Comprehensive medical, dental and vision insurance plan that has HSA and FSA options
- 401(k) plan with a 5% match
- Employee Assistance Program (EAP)
- Life and disability coverage
- Voluntary cash benefits for accident, hospitalization and critical illness
- Tuition Reimbursement
- Generous leave programs to include Paid Time Off accrual, Paid Sick Leave, Paid Holidays
- Click here to view Global’s comprehensive Benefits Programs.
- 1 Month Ago
Qualifications
Education: High school graduate or equivalent.
Creditable Experience in Lieu of Education: Not Applicable
Experience/Skills: Self-motivated team player with ability to identify and resolve issues as well as earn the confidence and cooperation of members, employees, and third parties. Must have strong oral and written communication skills, and general knowledge of financial transactions. Comfortable with technology. Ability to understand and apply regulations and procedures to case evaluations.
Tenure: Fraud Operations consists of these non-supervisory titles: Fraud Operations Specialist I, Fraud Operations Specialist II, Fraud Operations Specialist III, Senior Fraud Operations Specialist. Primary responsibilities based on roles: support (Specialist I), case intake (Specialist II), investigations (Specialist III), deep-dive investigations (Senior Specialist). Promotion opportunities are available once performance meets or exceeds expectations.
Compensation
Salary Pay Range:
Starting base salary will be determined based on candidate experience, qualifications, education, and local or state wage requirements, if applicable and will fall within the range provided above.
In accordance with our Salary Administration policy, new hire base salaries generally fall within the minimum to midpoint of the listed range.
Benefits
Equal Opportunity Employer
- Indie Campers
-
Anchorage, AK
FULL_TIME
- ABOUT US Indie Campers, the go-to campervan Marketplace, is on a mission of making road trips available to everyone. Thanks to its digital approach and customer-centric orientation, Indie Campers has ...
- 1 Day Ago
- Alyeska Resort
-
Anchorage, AK
FULL_TIME
- Front Operations Supervisor As the Front Operations Supervisor at Alyeska Resort, you will play a pivotal role in elevating the guest experience. You will be responsible for the leadership, supervisio...
- 10 Days Ago
- fnbalaska
-
Anchorage, AK
FULL_TIME
- GENERAL PURPOSE SUMMARYDirects the primary function of at least one unit in the Deposit Section of a small to medium size branch by performing the following essential duties and responsibilities:ESSEN...
- 3 Days Ago
- Global Credit Union
-
Anchorage, AK
FULL_TIME
- Overview Reports to: Consumer Lending Credit Analyst Officer Primary Functions: Underwrite consumer loan requests. Duties and Responsibilities: Evaluate credit applications and make credit decisions c...
- 1 Day Ago
- Convergint Technologies, LLC
-
Anchorage, AK
FULL_TIME
- DescriptionConvergint is looking for a full-time, enthusiastic, results driven and forward-thinking Operations Supervisor to join our amazing culture. As an Operations Supervisor, you are a part of a ...
- 1 Month Ago
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0 Credit Card Operations Supervisor jobs found in Anchorage, AK area
- Municipality of Anchorage, AK
-
Anchorage, AK
- Salary : $78,000.00 - $99,486.40 Annually Location : Anchorage, AK Job Type: Regular / Full Time Job Number: 2023-09437 ...
- 4/26/2024 12:00:00 AM
- Department Of The Treasury
-
Anchorage, AK
- Duties WHAT IS THE TEGE Tax Exempt/Government Entities DIVISION? A description of the business units can be found at: ht...
- 4/26/2024 12:00:00 AM
- Municipality of Anchorage, AK
-
Anchorage, AK
- Salary: $30.11 - $38.50 Hourly Location : Anchorage, AK Job Type: Regular / Full Time Job Number: 2024-00216 Department:...
- 4/26/2024 12:00:00 AM
- Michaels Stores
-
Anchorage, AK
- Store Manager - 110-5806 - Anchorage, AK page is loaded **Store Manager - 110-5806 - Anchorage, AK** **Store Manager - 1...
- 4/24/2024 12:00:00 AM
- Knewin
-
Palmer, AK
- Job DescriptionDo you want to work in a dynamic and positive setting that supports Agriculture in Alaska? Do you want to...
- 4/24/2024 12:00:00 AM
- UIC Alaska
-
Anchorage, AK
- Overview: Company Overview Ukpea?vik Iupiat Corporation (UIC) is the village corporation of Barrow, Alaska and is recogn...
- 4/23/2024 12:00:00 AM
- Nana Regional Corporation
-
Big Lake, AK
- Job DescriptionSummaryFabricate modular buildings including framing floors, walls, and roofs, installing sheetrock, insu...
- 4/22/2024 12:00:00 AM
- Leidos
-
Anchorage, AK
- Description The National Airspace Systems Integration Support (NISC) program at Leidos is seeking an individual with Pro...
- 3/13/2024 12:00:00 AM
About Anchorage, Alaska
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