Credit Card Operations Supervisor jobs in Utah
Credit Card Operations Supervisor supervises the credit card operations department staff. Responsible for day-to-day operations in one or more areas, including card issuance, interchange processes, and merchant deposit processing. Being a Credit Card Operations Supervisor trains credit card operations staff and assists with the development and implementation of credit card operations and policies. Responds to inquiries from customers and banks regarding operational issues. Additionally, Credit Card Operations Supervisor may require a bachelor's degree. Typically reports to a manager or head of a unit/department. The Credit Card Operations Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Credit Card Operations Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Recently Added Credit Card Operations Supervisor jobs
Credit Card Customer Service
- Discover Financial Services
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West Valley, UT
OTHER
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Discover. A brighter future.
We offer 100% remote, combo, or on site - it’s your choice!
And… After you join the team, Discover will provide eligible employees with a one-time allowance of $500 to cover the costs of setting up a home office and a monthly internet reimbursement of $60.
With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.
Come build your future, while being the reason millions of people find a brighter financial future with Discover.
Job Description:
We know you’re going to love it here! Discover has an outstanding culture and the employee experience is fantastic!
Our next classes start in April of 2024
We’ve got you covered with a variety of shifts. We are currently hiring for schedules with start times that range between the following hours:
12:00 PM - 1:00 PM EST (OH, DE, MD, NJ, PA)
10:00 AM - 11:00 AM MDT (Utah)
9:00 AM - 10:00 AM MST (Arizona)
Note: Shifts are Monday - Friday with weekends as assigned .
What You’ll Do
Responsible for handling routine customer service inquiries and problems via telephone, digital or chat channels through effective communication and problems solving skills. These routine customer service inquiries require the use of standard screens, scripts and procedures.
Navigates a computerized system for responding and/or troubleshooting to customer questions.
Must have excellent verbal communication and problem-solving skills, as well as being comfortable with multi-tasking, as needed.
Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management.
If working from home, you will need a quiet workspace so you can focus on our customers. You’ll also need a minimum of 100 MBPS download/10 MBPS upload speed from your internet provider. A wired connection is required.
We’ll provide you with all the equipment you need! Monitors, laptop, keyboard, mouse, headset, and an amazing new hire training experience. You’ll also have the best coaches to help you deliver the best service!
How You’ll Do It
Assists over 100 customers per day by energetically engaging in a fast-paced, back-to-back call environment via phone, online or chat.
Brings empathy to customer inquiries about reward redemptions, customer information updates, card activations, making payments, processing lost or stolen cards, statement and APR inquires, and processes credit line increase and decrease requests.
Leverages 2 standard screens, verbatim scripts and procedures.
Utilizes multiple systems to respond to, troubleshoot and document customer inquiries.
Builds the Discover Financial brand by providing industry-leading care and innovative solutions.
Bonus Points If You Have
H.S. Diploma or GED
1 years of Customer Service experience
#INDDFS
#ZRDFS
#Remote
#BI-Remote
A credit screening may be required for some roles within Discover Home Lending.
Application Deadline: The application window for this position is anticipated to close on Mar-03-2024. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed.
Compensation: The base pay for this position generally ranges between $17.00 to $18.98. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position.
Benefits:
We also offer a range of benefits and programs based on eligibility. These benefits include:
Paid Parental Leave
Paid Time Off
401(k) Plan
Medical, Dental, Vision, & Health Savings Account
STD, Life, LTD and AD&D
Recognition Program
Education Assistance
Commuter Benefits
Family Support Programs
Employee Stock Purchase Plan
Learn more at MyDiscoverBenefits.com .
What are you waiting for? Apply today!
All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.
Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights) - 1 Month Ago
In-Store Credit Card Sales Representative - West Jordan, UT
- kite
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West Jordan, UT
FULL_TIME
- Our Reps earn an $18.00 hourly base plus uncapped bonuses. All in (hourly bonus) $40,000-$60,000 annually. Our top reps are earning $80,000-$100,000 per year! You'll be responsible for: While working ...
- 11 Days Ago
In-Store Credit Card Sales Representative - Salt Lake City, UT
- kite
-
Salt Lake, UT
FULL_TIME
- You'll be responsible for: While working in-person in a retail store in this customer-facing role, you’ll represent the brand of a Fortune 500 company, building brand awareness and customer loyalty. P...
- 1 Month Ago
Clerk, Recreation Loan Credit Operations
- CardWorks/Merrick Bank
-
South Jordan, UT
FULL_TIME
- The Funding Clerk provides support to the funding group by assisting in managing and tracking that the inbound funding packages are prepared for review and eventual funding by Funding Analysts. Suppor...
- 19 Days Ago
Clerk, Recreation Loan Credit Operations
- Merrick Bank
-
South Jordan, UT
FULL_TIME
- The funding Clerk provides support to the funding group by assisting in managing and tracking that the inbound funding packages are prepared for review and eventual funding by Funding Analysts. Suppor...
- 21 Days Ago
Analyst I (Loan), Recreation Loan Credit Operations
- CardWorks/Merrick Bank
-
South Jordan, UT
FULL_TIME
- The Loan Analyst I is responsible for properly managing credit risk and the Bank’s financial exposure through effective implementation of Recreation Lending policy and Procedures. The Loan Analyst pos...
- 8 Days Ago
Credit Card Operations Supervisor jobs at Popular Companies
Operations Coordinator
- Ryder System
-
Beacon Falls, CT
- Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. (https://ryder.com/job-applicant-privacy-polic...
- 4/23/2024 12:00:00 AM
Operation Supervisor
- CVS Pharmacy, Inc.
-
Helena, MT
- An Operations Supervisor is a key leader supporting the CVS Store Management team in planning and driving store executio...
- 4/23/2024 12:00:00 AM
Operations Coordinator
- Ryder System
-
Yuma, AZ
- Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. (https://ryder.com/job-applicant-privacy-polic...
- 4/23/2024 12:00:00 AM
Operations Supervisor
- Crystal Stairs, Inc.
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Los Angeles, CA
- Crystal Stairs is seeking qualified candidates for the Operations Supervisor position. Under the direction of the Chief ...
- 4/23/2024 12:00:00 AM
Operations Coordinator
- Ryder System
-
Alachua, FL
- Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. (https://ryder.com/job-applicant-privacy-polic...
- 4/22/2024 12:00:00 AM
Operations Coordinator
- Ryder System
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Orlando, FL
- Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. (https://ryder.com/job-applicant-privacy-polic...
- 4/22/2024 12:00:00 AM
Operations Supervisor
- Odom
-
Aiea, HI
- •Salary - $65,000 - $71,000 DOE •Up to 128 hours of Paid Time Off Annually to start (13 days) •9 Paid Holidays •Medical,...
- 4/22/2024 12:00:00 AM
Operations Supervisor
- Foxworth-Galbraith Lumber Company
-
Winnsboro, TX
- US LBM is one of the leading and fastest growing distributors of specialty building materials in the United States, with...
- 4/21/2024 12:00:00 AM
About Utah
Utah is known for its natural diversity and is home to features ranging from arid deserts with sand dunes to thriving pine forests in mountain valleys. It is a rugged and geographically diverse state that is at the convergence of three distinct geological regions: the Rocky Mountains, the Great Basin, and the Colorado Plateau.
Utah is one of the Four Corners states, and is bordered by Idaho in the north, Wyoming in the north and east; by Colorado in the east; at a single point by New Mexico to the southeast; by Arizona in the south; and by Nevada in the west. It covers an area of 84,899 sq mi ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Credit Card Operations Supervisor jobs
$47,627 to $64,845
Most Popular Cities in Utah for Credit Card Operations Supervisor Jobs
What does a Credit Card Operations Supervisor do?
Credit Card Operations Supervisor in Salisbury, NC
We are the fastest growing credit Union in 35 years, however, we still hold individual member satisfaction as the greatest measure of our success.
February 20, 2020
Credit Card Operations Supervisor in New Orleans, LA
MyoKardia is seeking an Accounts Payable Supervisor to be responsible for the full cycle of accounts payable which will include vendor invoices, employee reimbursement, cash disbursement, manual checks as they arise, credit card reconciliation and.
December 22, 2019
Credit Card Operations Supervisor in Saint Paul, MN
Many decisions regarding credit extensions and other issues are left up to you.
December 27, 2019