Credit Card Product Manager jobs in Ventura, CA

At VCCU, we are proud of the work we do to improve the financial well-being of our members and our community. If you seek meaningful work building stronger financial futures and aspire to create a positive difference in your community, we’d love to hear from you!

About The Role

The Technology Manager is a key internal advocate of our Shared Values of STEWARDSHIP and ELEVATE. Under the direction of the Chief Information Officer, this role provides technical leadership driving the Credit Union's technology initiatives, architecture, and operations. In this role you will guide and direct the technology team, and oversee the development and implementation of scalable and secure technology solutions. As a collaborative leader, the Technology Manager will foster a culture of innovation, continuous improvement, and teamwork.

This position is on-premise and based at our headquarters office in Ventura, CA, but does offer the ability for a limited hybrid schedule. Managers at VCCU uphold our Shared Values and work onsite for the best benefit of our membership and community partners. You will manage and lead both on-premise and remote staff.

What You’ll Do

• Provide direct leadership and mentorship to the technology team, fostering a culture of continuous learning and working to develop a high-performing team with the skills necessary to support the Credit Union's technology goals.
• Ensure the confidentiality, integrity, and availability of the Credit Union's technology assets. Implement and maintain robust security controls, policies, and procedures in compliance with regulatory requirements and industry standards.
• Identify opportunities for process optimization, automation, and the adoption of new technologies that enhance member experience.
• Lead Scrum teams in the planning and execution of high-quality software solutions. Facilitate Agile ceremonies, remove impediments, and ensure the team's adherence to Agile principles and practices.
• Leverage knowledge of AWS cloud services to design, implement, and optimize scalable, secure, and cost-effective cloud infrastructure and applications. Drive the migration of on-premises systems to the cloud and ensure adherence to best practices and architectural standards.
• Design and implement APIs that enable seamless integration between systems, enhance agility and support the development of new member-facing applications and services.

What We’re Seeking

• 3-5 years of directly related experience overseeing one or more aspects of technology infrastructure services. Including experience leading teams responsible for Windows environments.
• Knowledge of software languages that pertain to network and server operating systems.

• Knowledge of ITIL-based processes (incident, change, problem, root cause analysis).
• Experience with managing service solutions, including Amazon Web Services and/or Azure.
• Bachelor's degree in Computer Science, Information Technology, or related field, or equivalent experience.

What Will Make You Stand Out

• Led or made significant contributions to the transition to cloud-based infrastructure strongly preferred.
• Ability to effectively communicate technical concepts and strategies to staff, top management, business stakeholders, and external partners.
• A dedication to service, working with organizations that seek to improve the lives of people in your community.

What’s In It For You

VCCU is an Equal Pay Champion and we offer a competitive total rewards package!

• Paid Volunteer Time
• Paid Time Off, including Sick/Vacation/Holidays
• Medical/Dental/Vision/Supplemental Benefits
• 401k Employer Match & Safe Harbor Contribution
• Company Sponsored Life & LTD Insurance
• Cell Phone Reimbursement
• Education Reimbursement
• VCCU Membership and Rate Discounts

We are dedicated to building an inclusive and authentic workplace that values unique voices and experiences, backgrounds and identities. We are an equal-opportunity employer who celebrates the diversity of our employees and our members and strives to represent the many communities we serve.