CRM Integration Specialist jobs in Broken Arrow, OK

Purpose of Position

Installs, maintains, repairs, and troubleshoots computer equipment on simulators both in house and onsite.

Tasks and Responsibilities

• Assembly and integration of equipment cabinets and subsystems on production devices.
• Installation of software on the production devices.
• In house visual support of production devices.
• Modify procedures under supervision of lead.
• Support site installation of production devices. Travel is required.
• Exhibit and practice professional and courteous behavior while interacting with both internal and external customers.
•      Interact within a cooperative environment through beneficial behavior, commitment to common goals, contribution to problem solving, communication of ideas and suggestions, and encouragement to other employees and departments.
• Accountable for the control and distribution of documents and/or equipment subject to export control restrictions and the security of FSI materials, projects and business information regarding the methods and techniques used in the production and usage of FSI products.
• Accountable for the accuracy and completeness of assigned tasks.
• Able to adhere to a work schedule including prompt and regular attendance.
• Ability to work in a constant state of alertness and safe manner.

Minimum Education

• Tech CS I (Grade 8) - AS in a related field or equivalent combination of education and experience. Basic knowledge of the inner workings of a PC. Ability to change user serviceable parts. Current CompTIA A or higher certification preferred, but is required within 12 months of hire.

Minimum Experience

• Accountability - Shows up to work as scheduled, and follows instructions, policies, and procedures.  Meets productivity standards, deadlines, and work schedules.  Accepts full responsibility for quality of work, both independent and team projects.
•  Adaptability- Quickly modifies behavior to maintain effectiveness when experiencing major changes in work tasks or work environment.  Approaches change as opportunities for learning and development.
• Results Oriented - Focuses on results and desired outcomes and how best to achieve them by ensuring that they and others stay focused on the objective and perform in accordance with clear expectations.
• Teamwork - Cooperates and collaborates with all teammates to achieve common goals by sharing information or expertise; working together to solve problems in a positive manner while valuing the contributions of others.

Knowledge, Skills, Abilities

• SOFTWARE KNOWLEDGE AND SKILLS:
• Intermediate knowledge of Windows Os and Server OS.
• Intermediate knowledge of Microsoft Word and Excel.
• EQUIPMENT KNOWLEDGE AND SKILLS:
• PC, Workstation, Laptop, Server, peripherals, common PC buss hardware, networking basics. Basic knowledge of hand tools. Be able to interpret drawings.
• LANGUAGE SKILLS:
• Fluency in English, through both verbal and written communications; Able to read and interpret documents: Able to write routine reports and correspondence:  Able to speak effectively before groups of customers or employees of organization.
• MATHEMATICAL SKILLS:
• Able to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume; Able to apply concepts of basic algebra.
• REASONING ABILITY:
• Able to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form; Able to deal with problems involving several concrete variables in standardized situations.
• CERTIFICATES, LICENSES OR REGISTRATIONS:
• Valid Driver’s License, where applicable.

Physical Demands and Work Environment

While performing the duties of this Job, the employee is regularly required to sit, talk and hear. The employee is frequently required to use hands to finger, handle, or feel. Must work with keyboard, mouse, and monitor for long periods of time. The employee is frequently required to stand; walk; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl.  The employee must occasionally lift and/or move up to 60 pounds. Specific vision abilities required by this job include close vision, color vision, depth perception and ability to adjust focus. While performing the duties of this Job, the employee is frequently exposed to moving mechanical parts and high, precarious places. The employee is occasionally exposed to risk of electrical shock and vibration. The noise level in the work environment is usually moderate.