Customer Account Manager jobs in Jacksonville, FL

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Customer Account Manager
  • Member Benefits
  • Jacksonville, FL FULL_TIME
  • Job Summary:
    This position is responsible for providing support to sales team and responding to a high-volume of service inquiries.

    Duties/Responsibilities:
    • Assisting employer group and individual client inquiries, requests, and questions.
    • Processing new enrollments, changes, and terminations.
    • Processing of claims, waiver of premiums and retiree transfers.
    • Processing monthly invoices.
    • Collecting and applying payments.
    • Speak with clients on billing and policy questions.
    • Making premium adjustments according to the invoices.
    • Updating billing and enrollment system with enrollee changes and terminations.
    • Set-up clients and maintain them in the online systems.
    Required Skills/Abilities: 
    • Highly relational and intuitive to client satisfaction level.
    • Clear and concise verbal and written communication skills.
    • Natural problem solving and troubleshooting skills.
    • Proactive and responsive.
    • Ability to manage client expectations.
    • Confident and demonstrates a strong attention to detail and accuracy.
    Required Education and Experience:
    • Minimum of two years related experience or an equivalent combination of education, training, and experience.
    • Proficient computer skills and working knowledge of Microsoft Outlook, Word, Excel, and CRM.
    • Able to quickly learn new software programs.
    What Member Benefits Offers You:
    • Competitive base pay including bonuses.
    • Free life insurance policy, long and short-term disability coverage.
    • Annual bonus variable, profit sharing and 401(k) plan.
    • Centrally located office off Gate Parkway, outside the St. Johns Town Center.
    • Multiple past awards including Best Place to Work in Florida and Fastest Growing Company.
    Requirements prior to Employment:
    • Must be willing to submit to a background investigation; any offer of employment is conditioned upon the successful completion of a background investigation.
    • Must pass a pre-employment drug screening.
    Physical Requirements:
    • While performing the responsibilities of the job, the employee is required to talk and hear. Vision abilities required by the job are close vision. The employee is often required to sit and use their hands and fingers to handle, feel, and operate office equipment such as a computer, copier, and office supplies.
    • In addition, the employee is occasionally required to stand, walk, and reach with their arms and hands. •
    • Reasonable accommodations can be made to enable employees with disabilities to perform the described essential functions of the job.
    Benefits:
    • 401(k).
    • 401(k) matching.
    • Dental insurance.
    • Disability insurance.
    • Health insurance.
    • Paid time off.
    • Vision insurance.
    Experience:
    • Insurance and account management: 2 years (Required).
    Education:
    • High school or equivalent (Preferred).
    Ability to commute/relocate:
    • Jacksonville, FL 32256: Reliably commute or planning to relocate before starting work (Preferred).
    • Monday - Friday in office.

    Note: This describes the minimum, essential duties, responsibilities, skills, abilities, effort, and working conditions of the position. It in no way implies that these are the only functions to be performed by the incumbent. Workers are required to follow any other job-related instructions and to perform any job-related functions requested by a supervisor or manager. Successful performance requires that the incumbent possess and utilize the abilities and skills described. All functions are subject to reasonable modification to accommodate individuals with disabilities. Some functions may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or others.

    Member Benefits is an Equal Opportunity Employer.
  • 11 Days Ago

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Industry Territory Sales Manager-Aii, Compressor Technique, Jacksonville, Fl
  • Atlas Copco Compressors LLC -North America Customer Center
  • Jacksonville, FL FULL_TIME
  • Industry Territory Sales Manager-Aii, Compressor Technique, Jacksonville, Fl Functional area: Sales Country: United States City: Jacksonville Company name: Atlas Copco Compressors LLC Date of posting:...
  • 3 Days Ago

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Food Science Technician (Entry Level Hourly Position)
  • Southeastern Grocers - Ivy Account
  • Jacksonville, FL FULL_TIME
  • The food science technician will evaluate the quality of the company’s Own Brand product items for acceptability against the company established standards. The role will be responsible for coordinatin...
  • 8 Days Ago

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Food Science Technician (Entry Level Hourly Position)
  • Southeastern Grocers - Ivy Account
  • Jacksonville, FL FULL_TIME
  • The food science technician will evaluate the quality of the company’s Own Brand product items for acceptability against the company established standards. The role will be responsible for coordinatin...
  • 8 Days Ago

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Data Center Operator
  • Southeastern Grocers - Ivy Account
  • Jacksonville, FL FULL_TIME
  • Job Purpose Ensures that mainframes and large computer systems are functioning efficiently in a data center. Ensures that the network and servers are running well and escalate issues when needed. Ensu...
  • 2 Months Ago

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Account Manager
  • Briggs Industrial Solutions
  • Jacksonville, FL FULL_TIME
  • POSITION PURPOSE: The Account Manager is responsible for growing top line sales, market share, and bottom-line profit. Differentiate Briggs Industrial Solutions, products and service from the competit...
  • Just Posted

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0 Customer Account Manager jobs found in Jacksonville, FL area

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Sales Account Executive
  • Worldwide Express
  • Jacksonville, FL
  • PURPOSE The Account Executive position at Worldwide Express is a unique and rewarding outside business-to-business(B2B) ...
  • 5/6/2024 12:00:00 AM

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Entry Level Sales (Account Executive)
  • ProCare Therapy
  • Jacksonville, FL
  • Are you looking for a rewarding sales career?? If so, you are in the right place! Apply today and let's scheduled an int...
  • 5/6/2024 12:00:00 AM

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Sales Account Executive
  • XPG Recruit
  • Jacksonville, FL
  • The ideal candidate will be an experienced sales person who is comfortable generating sales lead with new clients and ma...
  • 5/5/2024 12:00:00 AM

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Entry Level Sales (Account Executive)
  • ProCare Therapy
  • Jacksonville, FL
  • Are you looking for a rewarding sales career?? If so, you are in the right place! Apply today and let's scheduled an int...
  • 5/5/2024 12:00:00 AM

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Commercial Sales Account Manager
  • Massey Services
  • Jacksonville, FL
  • Job Description Job Description Commercial Sales Account Manager We provide paid training, a guarantee salary and a comm...
  • 5/5/2024 12:00:00 AM

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Outside Sales Account Manager
  • The Sahlman Group
  • Jacksonville, FL
  • Description Are you a results-oriented and driven sales professional with a proven track record of achieving sales goals...
  • 5/5/2024 12:00:00 AM

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Outside Sales Account Executive, Direct Sales Electronic Payments, Southeast
  • Xplor
  • Jacksonville, FL
  • Company Description At Xplor, we believe that helping people make the most of each day is the most rewarding way to spen...
  • 5/4/2024 12:00:00 AM

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Delivery Driver
  • Aaron's
  • Jacksonville, FL
  • We are Aaron's - an industry leader in the sales and lease-to-own retail industry known for quality brand names and supe...
  • 5/4/2024 12:00:00 AM

Jacksonville is the most populous city in Florida, the most populous city in the southeastern United States and the largest city by area in the contiguous United States. It is the seat of Duval County, with which the city government consolidated in 1968. Consolidation gave Jacksonville its great size and placed most of its metropolitan population within the city limits. As of 2017 Jacksonville's population was estimated to be 892,062. The Jacksonville metropolitan area has a population of 1,523,615 and is the fourth largest in Florida. Jacksonville is centered on the banks of the St. Johns ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Account Manager jobs
$54,717 to $67,491
Jacksonville, Florida area prices
were up 1.5% from a year ago

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