Customer Care Representative jobs in Nassau, NY

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Customer Care Representative - Personal Lines
  • One80 Intermediaries
  • Albany, NY FULL_TIME
  • The Customer Care Representative answers questions and resolves problems initiated by insureds and carriers via telephone, mail, and e-mail. Most questions concern coverage, claims, cost, or billing and may require research or referral to resolve. Significantly contributes to business retention efforts.
    Your Impact:
    • Answers all incoming telephone calls promptly/professionally and documents calls in accordance with department protocols.
    • Identifies and responds to questions or problems presented by insured in a manner that meets or exceeds client service level standards.
    • Provides accurate information to insured in accordance with company policy or research information, when necessary (i.e., use computerized system to verify coverage, payment received, etc.)
    • Immediately reports escalated problems, service errors or anomalies to supervisor to effect prompt resolution.
    • Obtains comparative quotes on personal lines insurance (i.e., automobile, homeowners, renters, etc. and presents to insured).
    • Audits insurance applications for accuracy and enters new insured on computerized system. Audits new business pending files by date, following up with carriers if policy is not received timely.
    Successful Candidates Will Have:
    • High school diploma or general education degree (GED).
    • 2 or more years of experience in customer service and/or sales, preferably in the insurance industry or equivalent combination of education and experience.
    • Demonstrated proficiency with computers including MS Outlook, Word, Excel.
    • NYS Property & Casualty or Personal Lines license.
    At One80 Intermediaries, base pay is one part of our total compensation package, which also includes a comprehensive suite of benefits, including medical, dental, vision, disability, life, and retirement savings, and 10 days of paid time off and 11 paid holidays for eligible employees. The total compensation for a position may also include other elements dependent on the position offered. The expected pay range for this position is $21.00 - $23.00 plus discretionary bonus. The actual base pay offered may vary depending on multiple individualized factors, including geographical location, education, job-related knowledge, skills, and experience.
    One80 Intermediaries is a privately held firm with offices throughout the US and Canada. As a leading insurance wholesaler and program manager, One80 offers placement services and binding authority for property and casualty, life, travel/accident and health, affinity and administrative services, and warranty business. Launched just four years ago, One80 Intermediaries has grown to be one of the largest intermediaries in the United States. In 2024, we were ranked 14th largest broker in the U.S. by Business Insurance.
    One80 Intermediaries is an equal opportunity workplace and is committed to ensuring equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.
    Learn more about working at One80 Intermediaries by visiting our careers page:
    www.one80.com/careers
    .
  • 6 Days Ago

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Customer Care Associate
  • Repeat Business Systems
  • Albany, NY FULL_TIME
  • The Customer Care Representative will manage and answer customer phone calls and emails, with a focus on entering service calls and submitting sales orders. They will be expected to assist the custome...
  • 9 Days Ago

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Customer Care Coordinator
  • Numotion
  • Latham, NY FULL_TIME
  • By joining Numotion, you will be a part of the nation's leading provider of Complex Rehabilitation Technology. Numotion is helping thousands of people with individually configured, medically necessary...
  • Just Posted

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Customer Experience Representative
  • Remarkable Promotions Management Group
  • Albany, NY FULL_TIME
  • Remarkable Promotions Management Groupis seeking a results-driven business development professional to play a critical role in our inbound and outbound marketing and lead generation efforts. The prima...
  • 9 Days Ago

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Dispatch/ Customer Service Representative
  • CRH
  • Albany, NY FULL_TIME
  • Job ID: 500291 Callanan Industries, Inc., a CRH Company, was founded in 1883 as an aggregate mining company. Over a century later, Callanan Industries, Inc. continues to be a leading supplier of pavin...
  • Just Posted

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Insurance Customer Service Representative
  • PIA Management Services, Inc.
  • Glenmont, NY FULL_TIME
  • Note: This role is a hybrid position with scheduled days in the office. Office is located in Glenmont, N.Y. (Capital Region). All applicants must be comfortable commuting to and working in a tradition...
  • 1 Day Ago

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0 Customer Care Representative jobs found in Nassau, NY area

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Customer Service Representative/ Customer Service Associate
  • Leoforce
  • Malta, NY
  • Job Description Job Description Job Title: Customer Service Representative Location: Malta, NY Payrate: Starts from $18....
  • 12/15/2024 12:00:00 AM

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Customer Service Representative
  • My Careers by Leoforce
  • Malta, NY
  • Job Description Job Description Job Title: Customer Service Representative Location: Malta, NY Payrate: Starts from $18....
  • 12/15/2024 12:00:00 AM

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Customer Service Representative
  • MyCareers
  • Malta, NY
  • Job Description Job Description Job Title: Customer Service Representative Location: Malta, NY What You Bring to the Rol...
  • 12/15/2024 12:00:00 AM

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Customer Care Representative
  • One80 Intermediaries
  • Albany, NY
  • The Customer Care Representative answers questions and resolves problems initiated by insureds and carriers via telephon...
  • 12/13/2024 12:00:00 AM

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CUSTOMER SERVICE REPRESENTATIVE
  • Family Dollar
  • Ravena, NY
  • Store Family Dollar **Family Dollar is seeking motivated individuals to support our Stores as we provide essential produ...
  • 12/12/2024 12:00:00 AM

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CUSTOMER SERVICE REPRESENTATIVE
  • Dollar Tree
  • Nassau, NY
  • Store Family Dollar Family Dollar is seeking motivated individuals to support our Stores as we provide essential product...
  • 12/11/2024 12:00:00 AM

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Customer Service Representative
  • Spectraforce Technologies Inc
  • Ballston Spa, NY
  • Job Description: As a Customer Service Representative working onsite in Malta, NY Base wage starting at $18.92 plus perf...
  • 12/11/2024 12:00:00 AM

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Customer Service Representative
  • MyCareers
  • Malta, NY
  • Job Description Job Description Job Title: Customer Service Representative Location: Malta, NY Payrate: Starts from $18....
  • 12/11/2024 12:00:00 AM

Nassau, the name of several places in New York State, may refer to: Nassau (village), New York Nassau (town), New York Nassau County, New York Nassau Island, former name of Long Island...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Care Representative jobs
$39,371 to $49,340
Nassau, New York area prices
were up 1.5% from a year ago

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