Customer Information Center Supervisor jobs in Burlington, VT

Customer Information Center Supervisor is responsible for maintaining the call distribution system by configuring the Automatic Call Distribution (ACD) system to automatically distribute calls uniformly among representatives. Supervises the representatives by monitoring the productivity of customer service representatives. Being a Customer Information Center Supervisor reviews ACD data to ensure productivity and identify possible problems. May act as a technical resource for more complex questions. Additionally, Customer Information Center Supervisor requires a bachelor's degree in area of specialty. Typically reports to a manager or head of a unit/department. The Customer Information Center Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Customer Information Center Supervisor typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2020


13 Customer Information Center Supervisor jobs found in Burlington, VT area

Licensed Practical Nurse - LPN - Skilled Nursing Facility
  • CareerStaff Unlimited
  • Saint Albans, VT
  • Maintain patient confidence and protect operations by keeping information confidential ... By offering unparalleled customer service, unique placement opportunities, top pay and benefits and ...
  • 2 days ago

Class A Shuttle Driver
  • Reinhart Foodservice
  • Plattsburgh, NY
  • Position Summary: CDL Class A Shuttle drivers transport products to and from distribution center ... Perform count check of items and check customer invoices of products that have been loaded. Check ...
  • 2 days ago

Truck Driver
  • F.W. Webb
  • Saint Albans, VT
  • ... Bath Center showrooms and a Hearth & Home showroom. All customers, wholesale and retail, are ... For more information, explore
  • 2 days ago

Systems Administrator
  • CallFinder
  • South Burlington, VT
  • ... and Customer Experience for clients? The Information Services team builds and implements our ... This includes both hands on work in a physical data center as well as cloud based virtualized ...
  • 3 days ago

Burlington is the most populous city in the U.S. state of Vermont and the seat of Chittenden County. It is located 45 miles (72 km) south of the Canada–United States border and 94 miles (151 km) south of Montreal. The city's population was 42,452 according to a 2015 U.S. census estimate. It is the least populous municipality in the United States to be the most populous incorporated area in a state. A regional college town, Burlington is home to the University of Vermont (UVM) and Champlain College, a small private college. Vermont's largest hospital, the UVM Medical Center, is located within t...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Information Center Supervisor jobs
$68,641 to $84,353
Burlington, Vermont area prices
were up 1.6% from a year ago