Customer Information Center Supervisor jobs in Cedar Falls, IA

SCHEDULE

FTE: 1.0

PRIMARY FUNCTIONS

The Birthing Center Nurse Supervisor is a nurse leader who has the skills to deliver high quality evidence-based collaborative care to a wide range of patients. Nurse Supervisors possess clinical expertise. Nurse Supervisors have clinical and administrative accountability for their area/s of responsibility on their assigned shift. Administrative responsibilities include management of finances, human resources, staffing, performance improvement, technology, and strategy. The Nurse Supervisor possesses broad based clinical and leadership skills including communication, mentoring, advocacy, systems thinking, critical thinking, accountability of self, peers and staff, and establishment of a healthy work environment. (AONE) Functions as a leader and role model in accordance with the American Nurses Association (ANA) Nursing Administration Scope and Standards of Practice, ANA Code of Ethics for Nursing, and Chapter 6 of the Iowa Nursing Practice Act for Registered Nurses.

MINIMUM QUALIFICATIONS

Education, Experience, and Training

a. Baccalaureate degree is preferred.

b. Must be currently licensed to practice as a Registered Nurse in Iowa.

c. Certification in specialty area and/or nursing leadership preferred.

d. Minimum of two years of previous experience in specialty area required.

e. Previous management experience preferred.

f. Must have demonstrated organizational abilities and strong interpersonal skills.

g. Ability to learn and navigate computer systems including the online training modules, the employee timesheet and the performance appraisal system. Job specific systems are also required.

h. Must be able to read, speak, and write fluent English.

Physical Requirements

a. Sitting – Approximately 25% of shift.

b. Standing– Approximately 50% of shift.

c. Walking – Approximately 50% of shift.

d. Lifting – Approximately 35 pounds. Must use, and require staff to use, when in hospital and/or pre-hospital settings, proper body mechanics and ergonomics and, as applicable, lifting/moving devices.

e. Twisting – Infrequent.

f. Bending – Moderate.

g. Squat/Kneel – Approximately 25% of shift.

WORK ENVIRONMENT

1. May come in contact with hazardous chemicals or treatment modalities.

2. The possibility exists of exposure to communicable disease due to working in a healthcare environment.

3. Involvement in patient care may result in unavoidable work-related illnesses.