Customer Information Center Supervisor jobs in Huntington, NY

Customer Information Center Supervisor supervises a team that is responsible for analyzing contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Configures the Automatic Call Distribution (ACD) system to automatically distribute calls uniformly among representatives. Being a Customer Information Center Supervisor monitors the productivity of customer service representatives. Ensures customer satisfaction by overseeing the call volume and redirecting inbound traffic as needed. Additionally, Customer Information Center Supervisor reviews call volume reports to coordinate and complete capacity planning within the contact center and identify potential problems. Evaluates historical and recent performance and statistics to identify trends. May act as a resource for more complex questions. Typically requires a bachelor's degree. Typically reports to a manager. The Customer Information Center Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Customer Information Center Supervisor typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)

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Medical Records Health Information Management Technician
  • Sagamore Children's Psychiatric Center
  • Hills, NY FULL_TIME
  • Duties Description:

    As a Health Information Management Technician 1, you would review diagnostic and therapeutic medical records for completeness, accuracy, and to reflect current and future treatment needs; ensure records are compliant with accreditation, research, and legal requirements; supervise and perform coding of diseases, diagnoses, operations, and procedures; participate in committees concerned with policies and procedures governing medical records; assist facility staff in resolving problems with proper medical records maintenance and use; train staff in the goals and procedures of the health information management program; and when necessary, work on wards, units, clinics, and other locations in the facility or the community where treatment services are provided. Supervision of lower-level staff may be required.

    Hours:

    Monday - Friday 8-4:30 (some flexibility in hours may be accommodated)

    Minimum Qualifications:

    Current certification by the American Health Information Management Association (AHIMA) as a Registered Health Information Administrator (RHIA) or as a Registered Health Information Technician (RHIT).

    Background checks will be required.

    Notes:
    1. In order to be eligible for appointment and to maintain employment, you cannot be listed as an excluded individual or entity on any of the Federal and/or State Medicaid and Medicare exclusion lists (or excluded from any other Federal or Federally assisted program). If you are appointed and subsequently listed as an excluded individual or entity on any of these lists (or excluded from any other Federal or Federally assisted program), you may be terminated from your employment.

    2. Continued employment as a Health Information Management Technician 1 is dependent upon current certification as a RHIA or RHIT. Loss of certification may result in removal from this position.

    Location:

    Sagamore Children's Psychiatric Center is located on 26 acres in Suffolk County and provides psychiatric treatment, school and housing to children on-site in Dix Hills and at 8 satellite locations across Long Island, employing 240 staff total.

    Benefits:

    All OMH employees receive a generous benefits package including:
    - NYS medical (NYSHIP), dental, & vision insurance
    - Access to tuition assistance programs
    - Paid time off – 13 paid vacation days in the first year, plus 5 paid personal days, 13 paid holidays, & 13 paid sick leave per year
    - NYS Pension programs

    - PEF Membership Benefits Program - https://pefmbp.com/

    https://omh.ny.gov/omhweb/employment/employeebenefits.html

    Sagamore staff also have access to an on-site fitness center and future walking track.

    Job Type: Full-time

    Pay: $51,325.00 - $64,730.00 per year

    Benefits:

    • 401(k)
    • Dental insurance
    • Employee assistance program
    • Employee discount
    • Flexible spending account
    • Health insurance
    • Health savings account
    • Life insurance
    • Paid time off
    • Parental leave
    • Professional development assistance
    • Retirement plan
    • Tuition reimbursement
    • Vision insurance

    Work Location: In person

  • 11 Days Ago

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Health Information Management Technician 1, Sagamore Children's Psychiatric Center, P24697
  • Mental Health, Office of
  • Hills, NY FULL_TIME
  • Current certification by the American Health Information Management Association (AHIMA) as a Registered Health Information Administrator (RHIA) or as a Registered Health Information Technician (RHIT)....
  • 18 Days Ago

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RN Supervisor
  • Huntington Hills Center for Health and...
  • Melville, NY FULL_TIME
  • RN Supervisor Evening Shift 2:30p-10:30p with every other weekend Weekly Pay What makes National Health Care Associates (NHCA) a GREAT fit for you? When you join NHCA, you become part of a premier pro...
  • 12 Days Ago

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RN Supervisor
  • Massapequa Center for Rehabilitation and Nursing
  • Amityville, NY FULL_TIME
  • Massapequa Center Rehabilitation & Nursing is committed to improving our patients' quality of life & autonomy through innovative rehabilitative services, and an exceptional level of client-centered ca...
  • 15 Days Ago

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RN Supervisor
  • Massapequa Center for Rehabilitation and Nursing
  • Amityville, NY FULL_TIME
  • Massapequa Center Rehabilitation & Nursing is committed to improving our patients' quality of life & autonomy through innovative rehabilitative services, and an exceptional level of client-centered ca...
  • 1 Month Ago

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RN Supervisor
  • Huntington Hills Center for Health & Rehabilitation
  • Melville, NY OTHER
  • A Great Place to Work Huntington Hills is a proud affiliate of National Health Care Associates. As a Certified Great Place to Work, we think that you are going to love it here. Your work will be meani...
  • 28 Days Ago

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0 Customer Information Center Supervisor jobs found in Huntington, NY area

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Grill & Patio Furniture-Temporary Associate
  • COSTELLOS ACE
  • Island Park, NY
  • Job Details Level Entry Job Location BHC Island Park - Island Park, NY Position Type Seasonal Education Level High Schoo...
  • 4/26/2024 12:00:00 AM

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Client Svc II Rep- Front Desk Receptionist
  • Canon USA & Affiliates
  • New York, NY
  • **About the Role** Advanced proficiency in site operations and procedures with ability to assign tasks to colleagues and...
  • 4/26/2024 12:00:00 AM

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Client Svc II Rep: Shipping/Mailroom
  • Canon Careers
  • Melville, NY
  • Advanced proficiency in site operations and procedures with ability to assign tasks to colleagues and manage responsibil...
  • 4/26/2024 12:00:00 AM

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Bakery Associate
  • Walmart
  • East Northport, NY
  • **Job Title: Bakery Associate** **Job Summary:** As a Bakery Associate at Walmart, you play a vital role in providing cu...
  • 4/26/2024 12:00:00 AM

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Office Assistant
  • Research Foundation CUNY
  • New York, NY
  • Job Title: Office Assistant PVN ID: LE-2403-006200 Category: Clerical/Office Services Location: LEHMAN COLLEGE Job Descr...
  • 4/26/2024 12:00:00 AM

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Scheduling Coordinator
  • REHOBOTH ELDERLY CARE AND COMPANIONSHIP LLC
  • Baldwin, NY
  • Job Description Job Description Home Care Coordinator Duties consist of · Coordination of all cases includes the followi...
  • 4/25/2024 12:00:00 AM

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Teacher Aide
  • Brookville Center for Childrens Services
  • Woodbury, NY
  • Overview: Brookville Center for Children's Services, Inc. Barbara C. Wilson Preschool (Woodbury, Nassau County, NY) Full...
  • 4/25/2024 12:00:00 AM

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Press Brake Operator
  • Express Employment Professionals
  • Farmingdale, NY
  • Job Description Job Description Express Employment Professionals is looking for a Press Brake Operator. This role is a s...
  • 4/25/2024 12:00:00 AM

The Town of Huntington is one of ten towns in Suffolk County, New York, United States. Founded in 1653, it is located on the north shore of Long Island in northwestern Suffolk County, with Long Island Sound to its north and Nassau County adjacent to the west. Huntington is part of the New York metropolitan area. As of the United States 2010 Census, the town population was 203,264....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Information Center Supervisor jobs
$84,181 to $117,882
Huntington, New York area prices
were up 1.5% from a year ago