Customer Retention Manager jobs in Columbus, GA

Customer Retention Manager manages all customer retention activities. Takes initiatives in customer satisfaction via process improvement plans and efficient reporting and flow of information. Being a Customer Retention Manager maintains industry relationships and develops budgets and controls costs. Responsible for leading a team of retention members. Additionally, Customer Retention Manager requires a bachelor's degree in area of specialty. Typically reports to a head of a unit/department. The Customer Retention Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Retention Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Assistant DFAC Manager - Columbus, GA
  • Rolling Hills Food Services -Assistant DFAC Manager
  • Columbus, GA FULL_TIME

  • Assistant DFAC Manager - Columbus, GA

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    Description/Job Summary

    Rolling Hills Food Services, LLC strives to provide excellent service in a timely and professional manner while maintaining a professional environment where respect for each individual is upheld. We are committed to providing cost effective solutions to our customers through our team of trained managers and employees.
    Title: Assistant DFAC Manager
    Reports To: DFAC Manager  
    Under the supervision of the DFAC Manager and Area Manager, the Assistant DFAC Manager is responsible for assisting in overseeing the daily operations of the DFAC.
    EXPERIENCE:
    • Minimum two years working as a manager or assistant manager with a major culinary institution, a large institutional food service operation or the military.
    • Demonstrate knowledge and competency in managing food services, labor, budget, and other resources.
    SKILLS:
    • Good management and customer service skills. 
    • Good oral and written communication skills.
    • Ability to interpret government contracts and make appropriate application.
    • Communicate with employees, customers, and vendors in the running of the facility. 
    • Assist in determining the necessary staffing levels required to smoothly run the facility. 
    • Must be able to monitor staff, walk the facility and inspect foods, employees, and general set-up.
    EDUCATION:
    • Associate or bachelor’s degree in business management, hospitality management, or equivalent is preferred. 
    •  Must be ServSafe certified.  Must have solid work ethics.
    GENERAL RESPONSIBILITIES:
    • Provide management oversight of the dining facility. 
    •  Ensure contract compliance and performance.
    .
     
    SPECIFIC RESPONSIBILITIES:
    • Coordinate cooperation and support between dining facilities, if applicable, including cross-utilization of labor resources.
    • Ensure compliance with the Building/Equipment Cleaning Plans.
    • Physically inspects all dining facilities on a scheduled basis, in coordination with the DFAC Manager and QCM inspection schedules.
    • Establish and maintain a close working relationship with customers, supervisors and employees. 
    • Maintain budget controls for inventory, supplies, equipment ordering, and labor cost.
    • Ensure work schedules is in accordance with contract requirements.
    • Contribute input for the food ordering process
    • Assist in training to all employees.
    • Provide mid-year and annual performance reviews.
    PHYSICAL REQUIREMENTS:
    • The person in this position needs to frequently move within the facility.  
    • Operates computer and other office productivity machinery such as calculator, copy machine, fax machine, and printer.
    • Lift and carry up to 50 lbs.
    • Stands, walks, inspects, and reassigns staff as necessary to meet facility requirements.
    • Bending, squatting, and reaching.
    Additional Responsibilities:
    • Adhere to the RHFS rules and regulations set forth in the employee handbook.
    • Comply with all HACCP standards.
    • Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
    Minimum Hiring Standards:
    • Must be at least 18 years of age at time of pre-employment screening
    • Must be willing to participate in the Company’s pre-employment screening process; including drug screen and background investigation and meet Company standards.
    • Must posses a Valid Drivers license and pass Company Standard for MVR check
     
    EOE/M/F/D/V/SO
     

  • 22 Days Ago
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Customer Account Manager
  • Aaron's Fairway Leasing LLC
  • Eufaula, AL FULL_TIME
  • At Aaron's, relationships with our customers are about FIRST names. Our goal is to bring our customer one step closer to ownership. As a Customer Account Manager, you will be integral in helping our c...
  • Just Posted
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Board Certified Behavior Analyst (BCBA) $10,000.00 Retention Bonus
  • Proud Moments
  • Columbus, GA FULL_TIME
  • Overview Grow your career with the industry leader in behavioral health – Proud Moments ABA. Proud Moments ABA provides the gold standard of Applied Behavior Analysis (ABA) services for children on th...
  • 11 Days Ago
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Assistant Manager, Customer Operations - Columbus Park Crossin
  • Old Navy
  • Columbus, GA FULL_TIME
  • About the RoleIn this role, you will set the tone for the store team and help bring our brand to life for our customers and employees. Your leadership role is critical in supporting the execution of t...
  • 1 Month Ago
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Customer Service Manager - State Farm Agent Team Member (Customer Relations Focus)
  • Kathy Powell - State Farm Agent
  • Auburn, AL FULL_TIME
  • Position Overview Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the ...
  • 18 Days Ago
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Customer Service Manager - State Farm Agent Team Member
  • Costa Head - State Farm Agent
  • La Grange, GA FULL_TIME
  • Position Overview Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the ...
  • Just Posted
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0 Customer Retention Manager jobs found in Columbus, GA area

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Sales Representative - Remote
  • InsuraTec Services Group
  • Columbus, GA
  • Sales Representative - Remote Company: InsuraTec Services Group Location: Remote About Us: InsuraTec Services Group is a...
  • 4/26/2024 12:00:00 AM
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Chief Nursing Officer
  • Encompass Health
  • Columbus, GA
  • The Chief Nursing Officer (CNO) is responsible for the development and implementation of the plans for providing nursing...
  • 4/26/2024 12:00:00 AM
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Carpentry Adjunct Instructor
  • Columbus Technical College
  • Columbus, GA
  • Columbus Technical College is seeking an individual to serve as an adjunct instructor in our Carpentry/Cabinetmaking Dep...
  • 4/26/2024 12:00:00 AM
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Sales Representative - Remote
  • InsuraTec
  • Columbus, GA
  • Job Description Job Description Sales Representative - Remote Company: InsuraTec Services Group Location: Remote About U...
  • 4/25/2024 12:00:00 AM
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Executive Director
  • Brookdale Senior Living
  • Columbus, GA
  • Overview Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity Make Lives Better Including You...
  • 4/25/2024 12:00:00 AM
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Assistant Community Manager - Lullwater
  • RangeWater Real Estate
  • Columbus, GA
  • Job Description Essential Duties and Responsibilities include the following. Other duties may be assigned. •Completes th...
  • 4/24/2024 12:00:00 AM
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Assistant Community Manager
  • RPM Living
  • Columbus, GA
  • Overview: Looking for something different? We ARE that something different at RPM Living. Dynamic and fast growth cultur...
  • 4/23/2024 12:00:00 AM
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Front Desk Night Audit: All Hotels
  • Valley Hospitality Services
  • Columbus, GA
  • Overview: Responsible for maintaining daily financial reports and providing exceptional customer service when checking g...
  • 4/23/2024 12:00:00 AM
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About Columbus, Georgia

Columbus is one of Georgia's three Fall Line Cities, along with Augusta and Macon. The Fall Line is where the hilly lands of the Piedmont plateau meet the flat terrain of the coastal plain. As such, Columbus has a varied landscape of rolling hills on the north side and flat plains on the south. The fall line causes rivers in the area to decline rapidly towards sea level. Textile mills were established here in the 19th and early 20th centuries to take advantage of the water power from the falls. Columbus was developed along the Chattahoochee River. Interstate 185 runs east of the city, with acc...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Retention Manager jobs
$77,649 to $105,466
Columbus, Georgia area prices
were up 1.5% from a year ago
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What does a Customer Retention Manager do?

Customer Retention Manager in Troy, NY
Making security moreaccessible than ever before, and backed by 24/7 customer support, ADT iscommitted to providing superior customer service with a focus on speed andquality of responsiveness, helping customers feel safer and empowered.
December 08, 2019
Customer Retention Manager in Las Vegas, NV
Optimity are looking for a technically minded project manager with relevant experience within a network technology service provider, to join a busy provisioning and projects team based in the heart of Shoreditch.
January 31, 2020
Customer Retention Manager in Pittsburgh, PA
The most common pitfall for businesses around the world is that they think that if they have a great product or service, then customer retention will follow naturally.
January 15, 2020