Customer Retention Manager jobs in Flagstaff, AZ

Customer Retention Manager manages all customer retention activities. Takes initiatives in customer satisfaction via process improvement plans and efficient reporting and flow of information. Being a Customer Retention Manager maintains industry relationships and develops budgets and controls costs. Responsible for leading a team of retention members. Additionally, Customer Retention Manager requires a bachelor's degree in area of specialty. Typically reports to a head of a unit/department. The Customer Retention Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Retention Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Territory Retail Lead - Retention Bonus!
  • Anderson Merchandisers LLC
  • Cottonwood, AZ FULL_TIME
  • WE ARE LOOKING FOR GREAT PEOPLE TO JOIN OUR TEAM- just like you!

    Our associates have a lot in common. They have great interpersonal skills, enjoy working independently, are self-motivated, and have a relentless drive. Did we mention that while they are working hard, they also like to have fun?

    We offer flexible hours, competitive pay, and great benefits for both full and part-time associates.

    If this sounds like a good fit for you, come join our team!

    The majority of responsibility for the Territory Sales Lead is the supervision and development of the assigned associates to drive sales and meet retailer and client expectations. The Territory Sales Lead will also be responsible for project completion, stocking and maintaining the areas we are responsible for, and store communication. This responsibility is demonstrated by effectively selling and educating customers and store personnel about product lines and other project (s) deemed necessary. The Territory Sales Lead reports directly to the Market Sales Manager.

    What would you do in this role?

    DUTIES and RESPONSIBILITIES include but are not limited to the following:

    • Build rapport through daily communication with store associates and management
    • Train, supervise, and develop skills of Sales Merchandisers, fellow Territory Sales Leads, and seasonal associates
    • Educate customers and store personnel on the features and benefits of our client's brands and product lines
    • Maintain accuracy and high quality of work in all areas of the store to meet or exceed client expectations
    • Have detailed knowledge of all company policies
    • Communicate successes or potential barriers to the Market Sales Manager
    • Knowledgeable, detailed understanding and consistent use of all available functions of handheld device
    • Maintain company, client and retailer confidentiality

    REQUIREMENTS and QUALIFICATIONS, including but not limited to the following:

    • Lifting objects and product up to a maximum of 50 lbs. with frequent lifting and/or carrying of objects/product up to 35 lbs, in addition, the ability to lift heavy objects up to 100lbs with assistance from another associate
    • Work performed could be while sitting, standing, or walking
    • Work performed will entail fine manipulation of hands or fingers, bending, twisting, squatting, and climbing as well as upper and lower body mobility
    • Experience/comfort level with electronics/technical products
    • Independent and self-motivated
    • Must be able to work a flexible schedule, including nights, overnights and weekends
    • High School diploma or equivalency certification required
    • Valid driver's license is required as travel to additional locations may be necessary
    • Automobile liability insurance is required to be maintained
    • Computer, printing capability, internet access, and email required
    • Customer service or sales experience required

    Rate of Pay

    $17.00

    As an Anderson Merchandisers Associate, you may be eligible for these benefits*.

    * Flexible work schedules
    * 401(k) retirement plan
    * Health Insurance - including Dental and Vision

    * Telehealth

    * Health Savings Account
    * Accident Insurance
    * Critical Illness Insurance
    * Life Insurance

    * Long Term Care
    * Short Term Disability
    * Long Term Disability
    * Associate Assistance Fund

    * Anderson Cares Natural Disaster Fund
    * Associate Savings Plan

    * Anderson Cares Fund
    * Paid Time Off

    * Discounts - Cell Phone, Vehicle, Pet Insurance
    * Training & Career Development

    *All benefits subject to eligibility per company policy.

    IND-123


    Individuals seeking employment are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

     

  • 11 Days Ago

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Customer Service Manager
  • Hobby Lobby
  • Prescott, AZ FULL_TIME
  • Customer Service Manager Prescott Valley Arizona Job Description - Overview New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store manag...
  • 18 Days Ago

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Customer Support Manager
  • Wonder Works Construction Corp.
  • Sedona, AZ FULL_TIME
  • Company DescriptionWonder Works is one of the most respected Development and Construction firms in the Tri-State area that have earned its reputation by building with integrity and quality since 1987....
  • 10 Days Ago

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Customer Representative
  • HiEmployment
  • Flagstaff, AZ FULL_TIME
  • We are seeking a Customer Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.Responsibilities:Ha...
  • 16 Days Ago

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Customer Service
  • Parkland
  • Flagstaff, AZ FULL_TIME
  • Rhinehart Oil is part of Parkland USA and the Parkland Corporation family of brands. Parkland is an independent supplier and marketer of fuel and petroleum products and a leading convenience store ope...
  • 1 Month Ago

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Customer Service
  • Dillard's, Inc.
  • Flagstaff, AZ PART_TIME
  • Must give the best customer service to our customers, be organized, detail oriented, multi task, friendly, reliable. Job Type: Part-time Pay: $17.00 per hour Benefits: 401(k) 401(k) matching Dental in...
  • 26 Days Ago

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0 Customer Retention Manager jobs found in Flagstaff, AZ area

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Sales Representative - Remote
  • InsuraTec Services Group
  • Flagstaff, AZ
  • Sales Representative - Remote Company: InsuraTec Services Group Location: Remote About Us: InsuraTec Services Group is a...
  • 4/26/2024 12:00:00 AM

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Community Manager
  • Havenpark Communities
  • Flagstaff, AZ
  • Havenpark Communities was founded on the mission of creating caring communities for both our residents and employees. Ha...
  • 4/24/2024 12:00:00 AM

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Branch Manager - Flagstaff
  • Desert Schools
  • Flagstaff, AZ
  • **Branch Manager - Flagstaff** **Job Description** **Who you are** Reporting to the Regional Director, the Branch Manage...
  • 4/24/2024 12:00:00 AM

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Administrative Services Assistant, Senior
  • Northern Arizona University
  • Flagstaff, AZ
  • Administrative Services Assistant, Senior Location: Sociology Regular/Temporary: Regular Job ID: 607834 Full/Part Time: ...
  • 4/23/2024 12:00:00 AM

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Assistant Community Manager
  • Inspire Communities
  • Cottonwood, AZ
  • Job Description Job Description Company: For more than thirty years, Inspire Communities and its predecessor companies h...
  • 4/22/2024 12:00:00 AM

Flagstaff is a city in and the county seat of Coconino County in northern Arizona, in the southwestern United States. In 2015, the city's estimated population was 70,320. Flagstaff's combined metropolitan area has an estimated population of 139,097. The city is named after a ponderosa pine flagpole made by a scouting party from Boston (known as the "Second Boston Party") to celebrate the United States Centennial on July 4, 1876. Flagstaff lies near the southwestern edge of the Colorado Plateau, along the western side of the largest contiguous ponderosa pine forest in the continental United Sta...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Retention Manager jobs
$83,501 to $113,415
Flagstaff, Arizona area prices
were up 2.5% from a year ago

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Optimity are looking for a technically minded project manager with relevant experience within a network technology service provider, to join a busy provisioning and projects team based in the heart of Shoreditch.
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Customer Retention Manager in Pittsburgh, PA
The most common pitfall for businesses around the world is that they think that if they have a great product or service, then customer retention will follow naturally.
January 15, 2020