Customer Retention Manager manages all customer retention activities. Takes initiatives in customer satisfaction via process improvement plans and efficient reporting and flow of information. Being a Customer Retention Manager maintains industry relationships and develops budgets and controls costs. Responsible for leading a team of retention members. Additionally, Customer Retention Manager requires a bachelor's degree in area of specialty. Typically reports to a head of a unit/department. The Customer Retention Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Retention Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
We are an established manufacturing company listed on the NYSE with numerous plants across the country. Currently we are seeking candidates for the position of General Manager for our plant located between Lebanon and Hershey, PA.
Successful candidates should have a minimum of 5 years general/plant management experience. This position requires full P/L responsibility and will be evaluated on the plant growth of profits and sales. Demonstrated success in operational improvement through process and work flow strategies is sought.
We offer excellent benefits including vacation, holidays, complete insurance package and 401(k) with company match and immediate vesting.
Candidates should provide a resume inclusive or salary history when applying for position.
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