Customer Retention Manager jobs in Norfolk, NE
Customer Retention Manager manages all customer retention activities. Takes initiatives in customer satisfaction via process improvement plans and efficient reporting and flow of information. Being a Customer Retention Manager maintains industry relationships and develops budgets and controls costs. Responsible for leading a team of retention members. Additionally, Customer Retention Manager requires a bachelor's degree in area of specialty. Typically reports to a head of a unit/department. The Customer Retention Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Retention Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Recently Added Customer Retention Manager jobs
- Arona Home Essentials
-
Norfolk, NE
FULL_TIME
-
Arona Home Essentials has a long legacy as an industry leader, with continued growth regardless of the economy. We are built on a foundation of excellence, customer focus, quality products and services. We operate over 50 stores in Iowa, Nebraska, Texas, Illinois, Michigan, Florida, Colorado, Kentucky, Indiana, Missouri, New York, Pennsylvania, and Puerto Rico. We are currently looking to hire a Customer Retention Manager.
You will have access to a comprehensive benefits package that includes:
- Paid time off including vacation days, personal days and holidays
- Unlimited Bonus & Commission opportunities paid monthly
- Company paid Life Insurance and Long-Term Disability Insurance
- Medical, Dental, Vision, Life Insurance and Short-Term Disability
- 401(k) with a company match
- Ongoing training and development
Responsibilities:
- Immediate contact of all customers who have not renewed their lease agreement(s)
- Maintain updated accurate customer information
- Help support the overall needs of the store by assisting other associates and acting as key holder in the General Manager’s absence
- Monitor customer payment history and habits and make recommendations to support the customer to ownership
- Collect money and obtain customer signatures on lease agreements
- Other tasks as assigned by management
- Strong leadership skills
- Good communication and interpersonal skills
- Professional appearance
- History of results
- Aptitude to learn proper collection procedures
- Effective organization skills
- Must be 21 years of age or older
- Position routinely requires lifting, loading and “dollying” merchandise of 50 pounds or more
- Bi-Lingual a plus!!
Requirements:
Customer Retention Manager must have a satisfactory MVR (driving record), D.O.T. physical/certification, a valid Driver’s License and comply with the Arona Home Essentials Driver Qualification Policy. Customer Retention Manager must pass a pre-employment drug screening and criminal background investigation.
EEOC Statement
Arona Home Essentials is an Equal Opportunity Employer.
- 1 Month Ago
- MWI Components
-
Spencer, IA
FULL_TIME
- Find your career at MWI Components! At MWI Components, Customer Service is one of our Four Fundemental Drivers that is the heart of what we do. The Customer Service Manager is a Professional on our te...
- 3 Days Ago
- Morton Buildings, Inc.
-
Winnebago, NE
FULL_TIME
- Morton Buildings is looking to expand our construction crews and employee owners! Morton Buildings, Inc. is the industry leader in post-frame construction. We have been in business for more than 110 y...
- 7 Days Ago
- Morton Buildings, Inc.
-
Hornick, IA
FULL_TIME
- Morton Buildings is looking to expand our construction crews and employee owners! Morton Buildings, Inc. is the industry leader in post-frame construction. We have been in business for more than 110 y...
- 10 Days Ago
- Morton Buildings, Inc.
-
Winside, NE
FULL_TIME
- Morton Buildings is looking to expand our construction crews and employee owners! Morton Buildings, Inc. is the industry leader in post-frame construction. We have been in business for 120 years and h...
- 12 Days Ago
- Morton Buildings, Inc.
-
Spencer, IA
FULL_TIME
- Morton Buildings is looking to expand our construction crews and employee owners! Morton Buildings, Inc. is the industry leader in post-frame construction. We have been in business for 120 years and h...
- 15 Days Ago
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0 Customer Retention Manager jobs found in Norfolk, NE area
- Faith Regional Health Services
-
Norfolk, NE
- Work Status Details: Part Time Benefit Eligible | 48.00 Hours Every Two Weeks Exempt from Overtime: Non-Exempt Shift Det...
- 4/26/2024 12:00:00 AM
- Wayne State College
-
Wayne, NE
- Wayne State College is seeking a Computer Technology & Information Systems Faculty member. This position is a Tenure Tra...
- 4/25/2024 12:00:00 AM
- Wayne State College
-
Wayne, NE
- Nature of Work (Entry Level Skilled) Examples of IT focus areas include Networking, Software, Systems or Security. Insta...
- 4/25/2024 12:00:00 AM
- Wayne State College
-
Wayne, NE
- Nature of Work (Entry Level Skilled) Examples of IT focus areas include Networking, Software, Systems or Security. Insta...
- 4/25/2024 12:00:00 AM
- Wayne State College
-
Wayne, NE
- Nature of Work (Entry Level Skilled) Examples of IT focus areas include Networking, Software, Systems or Security. Insta...
- 4/25/2024 12:00:00 AM
About Norfolk, Nebraska
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