Customer Retention Representative jobs in Mississippi

Customer Retention Representative processes orders, prepares correspondence, and fulfills needs of existing customers that are at risk of cancelling services or orders. Addresses complaints with the goal of increasing satisfaction and securing renewals or saves. Being a Customer Retention Representative offers discounts or special deals as needed and within pre-established limits. Requires a high school diploma or equivalent. Additionally, Customer Retention Representative typically reports to a supervisor or manager. The Customer Retention Representative may require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. (Copyright 2024 Salary.com)

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CUSTOMER SERVICE REPRESENTATIVE
  • Family Dollar
  • Wesson, MS FULL_TIME
  • Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.

    General Summary

    As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise.



    Principle Duties and Responsibilities:


    • Provides customer engagement in positive and approachable manner.
    • Assists in maintaining a clean, well-stocked store for customers during their shopping experience.
    • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.
    • Independently stocks shelves and recovers merchandise in the store.
    • Accurately handles customer funds and processes transactions using the POS system.
    • Remains constantly aware of customer activity to ensure a safe and secure shopping environment.
    • Performs all other duties as assigned in order to maintain an effective and profitable store operation.

    Position Requirements:

    Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.

    Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.

    Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accomodation.

    Availability: Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays.

    Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
  • 4 Days Ago

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CUSTOMER SERVICE REPRESENTATIVE
  • Family Dollar
  • Biloxi, MS FULL_TIME
  • Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service R...
  • 4 Days Ago

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CUSTOMER SERVICE REPRESENTATIVE
  • Family Dollar
  • Sandersville, MS FULL_TIME
  • Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service R...
  • 4 Days Ago

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Customer Service Representative
  • Circle K
  • Branch, MS FULL_TIME
  • Store 2709318: 4955 Goodman Road, Olive Branch, Mississippi 38654Availability - Shift/Days Part time Overnight Shift Customer Service RepresentativeWe want you to join our team as a Customer Service R...
  • 4 Days Ago

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Customer service representative
  • Joan Cravens Construction Inc
  • Gulfport, MS FULL_TIME
  • Joan Cravens Construction are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints acros...
  • 4 Days Ago

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CUSTOMER SERVICE REPRESENTATIVE
  • Family Dollar
  • Hollandale, MS FULL_TIME
  • Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service R...
  • 5 Days Ago

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Bilingual Customer Retention Representative - Remote
  • PREMIER
  • Sioux Falls, SD
  • Location: Sioux Falls, SD Shift: Various shift options available Job Status: Full-Time and Part-Time Pay: $15.00-$17.50/...
  • 5/13/2024 12:00:00 AM

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Retention Representative
  • Hiring Now!
  • Cushing, OK
  • Company Summary DISH, an EchoStar Company, has been reimagining the future of connectivity for more than 40 years. Our b...
  • 5/13/2024 12:00:00 AM

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Retention Representative
  • Hiring Now!
  • Okmulgee, OK
  • Company Summary DISH, an EchoStar Company, has been reimagining the future of connectivity for more than 40 years. Our b...
  • 5/13/2024 12:00:00 AM

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Retention Representative
  • Hiring Now!
  • Bartlesville, OK
  • Company Summary DISH, an EchoStar Company, has been reimagining the future of connectivity for more than 40 years. Our b...
  • 5/13/2024 12:00:00 AM

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Retention Representative
  • Hiring Now!
  • Tulsa, OK
  • Company Summary DISH, an EchoStar Company, has been reimagining the future of connectivity for more than 40 years. Our b...
  • 5/13/2024 12:00:00 AM

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Customer Retention Representative
  • Globe Life Inc.
  • McKinney, TX
  • Customer Retention Representative Primary Duties & Responsibilities About the Company About the Job Globe Life Inc. has ...
  • 5/12/2024 12:00:00 AM

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Part-Time - Customer Retention Representative
  • Globe Life Inc.
  • McKinney, TX
  • Part-Time - Customer Retention Representative Primary Duties & Responsibilities The Customer Retention Department is res...
  • 5/12/2024 12:00:00 AM

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Customer Service Retention Representative
  • JobRialto
  • Charleston, WV
  • Job Description ESSENTIAL FUNCTIONS Duties include, but are not limited to: Promoting and/saving products and services P...
  • 5/12/2024 12:00:00 AM

Mississippi is bordered to the north by Tennessee, to the east by Alabama, to the south by Louisiana and a narrow coast on the Gulf of Mexico; and to the west, across the Mississippi River, by Louisiana and Arkansas. In addition to its namesake, major rivers in Mississippi include the Big Black River, the Pearl River, the Yazoo River, the Pascagoula River, and the Tombigbee River. Major lakes include Ross Barnett Reservoir, Arkabutla Lake, Sardis Lake, and Grenada Lake with the largest lake being Sardis Lake. Mississippi is entirely composed of lowlands, the highest point being Woodall Mountai...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Retention Representative jobs
$30,951 to $40,018

Customer Retention Representative in Shreveport, LA
The Client Experience Group will build customer loyalty by using personal touchpoints, offering unique experiences, and communicating clearly and effectively.
January 16, 2020
Customer Retention Representative in Middlesex, NJ
Identify and resolves customer issues through creative sales techniques.
December 03, 2019
Customer Retention Representative in Grand Rapids, MI
The Customer Retention Representative is role is a highly consultative retention sales opportunity, operating in a call center environment.
December 27, 2019