Customer Retention Representative jobs in Southaven, MS

Customer Retention Representative processes orders, prepares correspondence, and fulfills needs of existing customers that are at risk of cancelling services or orders. Addresses complaints with the goal of increasing satisfaction and securing renewals or saves. Being a Customer Retention Representative offers discounts or special deals as needed and within pre-established limits. Requires a high school diploma or equivalent. Additionally, Customer Retention Representative typically reports to a supervisor or manager. The Customer Retention Representative may require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. (Copyright 2024 Salary.com)

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Warehouse Technician
  • Direct Customer Solutions LLC
  • Bells, TN FULL_TIME
  • Description

    This position has primary responsibility to properly execute receival, storage, pick, pack, and ship activities of pharmaceutical goods within the R&S Solutions facility. This position reports to the Warehouse Manager.

    Essential Functions

    Primary responsibility for the execution of the following activities on a daily basis at R&S Solutions including, but not limited to:

    1. Receiving of Pharmaceutical Goods (including inspection for damage, verification against incoming specifications, and handling per client requirements).
    2. Storage of Pharmaceutical Goods (including cycle counts, relocation, replenishment of the Single Level Pick System, etc.)
    3. Picking of Pharmaceutical Goods (includes picking items according to Pick List in an efficient, timely, and accurate manner)
    4. Packing of Pharmaceutical Goods (includes the packing of items into cases according to Pack List, adding dunnage to protect the items from damage, and sorting the cases according to shipping method)
    5. Shipping of Pharmaceutical Goods (includes arranging/scheduling the shipment of Goods according to the Pack List)
    6. Use of RF Scanners and other technologies for execution of the activities above.
    7. Load/Unload trucks, relocate pallets, and pick orders using forklifts, order pickers, and pallet jacks.

    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

    Competencies

    Excellent verbal and written communication skills

    Solves problems in a collaborative and clear manner

    RF Scanners and Warehouse Management System Software

    Ability to maintain confidentiality

    Knowledge of FDA, DEA, OSHA regulations

    Ability to work in walk-in refrigeration unit

    Supervisory Responsibility

    This position has no supervisory responsibility

    Work Environment

    This job operates in a climate-controlled warehouse setting. This role routinely uses material handling and packaging equipment, computers, handheld scanners, etc. Must be able to sit, stand, walk for 8 hours per day. Must be able to lift repetitively lift up to 50 lbs

    Position Type/Expected Hours of Work

    This is a full-time position. Days and hours of work are Monday through Friday during day shift hours. Evening and weekend overtime work may be required as job duties demand.

    Travel

    Limited travel may be required for training activities.

    AAP/EEO Statement

    R&S Solutions, LLC is an equal opportunity employer. We provide equal employment opportunities to all qualified persons without regard to race, creed, color, religious belief, gender, sexual orientation, age, national origin, disability, veteran status or any other status protected by law.

    Requirements

    1. High school diploma or equivalent; some post high school education is preferred.
    2. At least 2 years of warehouse experience. Pharmaceutical and/or 3PL experience preferred

    Other Duties
    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

  • 3 Days Ago

D
Warehouse Supervisor
  • Direct Customer Solutions LLC
  • Bells, TN FULL_TIME
  • DescriptionThis position has primary responsibility for supervising the warehouse team working with the Operations manager and partnering with peer supervisors in order to meet goals and objectives.Es...
  • 4 Days Ago

D
Inventory Specialist
  • Direct Customer Solutions LLC
  • Bells, TN FULL_TIME
  • DescriptionThis individual will be checking inventory accuracy within the R & S Solutions facility, covering multiple customers. Will investigate variances in product count and cycle counts in various...
  • 29 Days Ago

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Retention specialist
  • RENT ONE
  • Osceola, AR FULL_TIME
  • CLIENT RETENTION SPECIALIST We pride ourselves on being part of the reason that our customers can have products they want at a price that they can afford. We're a trusted solution for customers lookin...
  • 11 Days Ago

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CUSTOMER SERVICE REPRESENTATIVE
  • Family Dollar
  • Marion, AR FULL_TIME
  • Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service R...
  • 20 Days Ago

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Customer Service Representative
  • PostScan Mail
  • Memphis, TN FULL_TIME
  • We are looking for a qualified customer service representative (CSR) to join our team. You will provide support to our business development representatives and respond to customer and prospect queries...
  • 21 Days Ago

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0 Customer Retention Representative jobs found in Southaven, MS area

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Customer Service Associate
  • Massage Envy
  • Memphis, TN
  • Overview: Where Better Careers Begin! Massage Envy Midtown Memphis 1680 Union Ave Suite 111 Memphis, TN 38104 Do you hav...
  • 5/30/2024 12:00:00 AM

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Customer Advocate
  • TMX Finance Family of Companies
  • Memphis, TN
  • Overview As a Customer Service Representative, you will play an essential part in ensuring that our loyal and new custom...
  • 5/30/2024 12:00:00 AM

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Sr. Consumer Loan Specialist - Sales Customer Service
  • Republic Finance
  • Southaven, MS
  • Overview and Responsibilities: Are you looking for a long-term opportunity with a growing financial services company tha...
  • 5/29/2024 12:00:00 AM

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Coordinator-Customer Service - GI Memphis OH GI Specialists
  • Baptist Memorial
  • Memphis, TN
  • Summary Promotes a high level of customer satisfaction during patient interactions, requiring knowledge of departmental ...
  • 5/29/2024 12:00:00 AM

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Coordinator-Customer Service II - MG Minimally Invasive Surgery
  • Baptist Memorial
  • Memphis, TN
  • Summary Greets patients and family members entering the facility. Coordinates and directs the office activities of the f...
  • 5/29/2024 12:00:00 AM

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Customer Service Associate-Nights & Weekends
  • Massage Envy
  • Germantown, TN
  • Overview: Where Better Careers Begin! Massage Envy Germantown, TN 38016 7820 Poplar Ave Suite 4-6 Germantown,TN 38138 Do...
  • 5/29/2024 12:00:00 AM

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Freelance Side Jobs - Customer Service Representative
  • Fud, Inc.
  • Memphis, TN
  • Fud, the World's First Social Hustling Community, is seeking a Freelance Side Jobs - Customer Service Representative to ...
  • 5/29/2024 12:00:00 AM

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Client Service Coordinator - 005254
  • Banfield Pet Hospital
  • Memphis, TN
  • Client Service Coordinator SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of...
  • 5/28/2024 12:00:00 AM

Southaven is a city in DeSoto County, Mississippi, United States. It is a principal city in Greater Memphis. The 2010 census reported a population of 48,982, making Southaven the third-largest city in Mississippi and the second most populous suburb of Memphis. Southaven is traversed from north to south by the I-55/I-69 freeway. The city's name derives from the fact that Southaven is located south of Whitehaven, a neighborhood in Memphis. The center of the city is approximately 14 miles (23 km) south of downtown Memphis and 6 miles (10 km) southwest of Memphis International Airport. According t...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Retention Representative jobs
$32,443 to $41,948
Southaven, Mississippi area prices
were up 1.3% from a year ago

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