Customer Segment Manager jobs in Santa Barbara, CA

Customer Segment Manager is responsible for all customer segment group research including extracting customer data and analyzing profiles to determine market segment requirements. Develops targeted product offerings or marketing campaigns based on customer profiles. Being a Customer Segment Manager provides information to sales and marketing teams to assist in the promotion of the organization's goods and/or services. Requires a bachelor's degree in area of specialty. Additionally, Customer Segment Manager typically reports to a head of a unit/department. The Customer Segment Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Segment Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

Recently Added Customer Segment Manager jobs

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Customer Service Manager
  • Gold's Gym - SoCal
  • Santa Barbara, CA FULL_TIME
  • If you are passionate about fitness and a person who wants to change lives every day for an UNBELIEVABLE company then keep reading!

    Why is it great to work here?
    Gold’s Gym Socal and its affiliated clubs are growing fast and looking for a Customer Service Manager to help our teams to provide world class service for our members by utilizing in-depth knowledge of company products and programs. We’ll challenge your skills, talents, and abilities and reward your every success. Here is just some of the benefits you will get by being a Gold’s Gym employee:

    • Work in a fun environment with great people
    • Great benefits package
    • John Hancock 401k,
    • Aflac supplemental insurance options
    • free gym memberships, and discounts
    • Opportunities to grow within the company
    What sets us apart from the rest:
    • Dedication to our members’ successes and goals
    • Integrity which creates life-long relationships
    • Passion for people in the communities we serve
    • Pride in what we do and who we are
    • Leadership development (ongoing)
    • Excellence in execution
    • But most of all…. we are more than a gym; we are a family!!
    We want talented individuals who:
    • Have a positive, upbeat, and outgoing attitude
    • Are passionate about hospitality and excellence for our members
    • Can work in a dynamic, fast-paced, goal-oriented environment without sacrificing quality of service
    • Have fitness industry experience (preferred)
    • Love to constantly learn and grow
    When you come to work you’ll:
    Management/Leadership Duties:
    • Manage Operations team to ensure policies and procedures are followed at all times
    • Hires, trains and supervises operations team members for the front desk, Kids Club and Housekeeping Associates. 
    • Serves as Liaison with Corporate Customer Care Department assisting General Manager with member and/or operational issues
    • Responsible for control of cash deposit with GM sign off ensuring daily deposits are made on time
    • Serves as Liaison with cleaning team daily to ensure proper level of cleanliness maintained at all times including daily management of the cleaning checklists
    • Works in cooperation with GM to manage/process cancellations following procedures in place to retain member
    • Assists GM with management of Medallia to ensure all members concerns are addressed in a timely manner
    • Assists GM with bi-weekly payroll to ensure all missed punches are corrected and submitted on time with payroll signed off by the indicated deadline
    • Ensure that project/department milestones/goals are met and adhere to approved budgets
    • Enforces all club rules, policies and promotes proper execution of all procedures.
    • Keep the club fully staffed thorough review of applications, interviewing making hiring recommendations to the general manager.
    • Manage membership questions, concerns, and inquiries for their facility
    • Develop and monitor monthly, quarterly and annual metrics including employee retention and satisfaction
    • Train staff to be the face of the club by providing hospitality to all members and guests
    • Lead by example to provide a clean, friendly, top of the line club for our members
    • Manage employee performance by coaching, and creating a healthy, positive working environment.
    • Conduct weekly meetings with direct reports to review performance and offer direction, inspiration, and guidance toward achieving individual and club goals
    Operations Support:
    • Ensures that all front desk systems are followed such as proper Member Check-In, Telephone Inquiry, Guest Registration, Cash Handling, Replacement of Member ID Card, Delinquent Account Procedures, Account Change requests, travel/guest passes
    • Directs and controls all gym walk-thru
    • Communicates with GM regarding ways to improve front desk operations
    • Responsible for communicating and following cash management procedures
    • Manages the retail sales procedures for the gym.
    There are some MUST HAVES:
    • Ability to use sound business judgment and have strong analytical skills
    • Ability to effectively communicate with constituents
    • Effective listening skills
    • Effective delegation and follow-up skills
    • Effective planning and organization skills
    • Demonstrates ability to create a positive environment
    • Demonstrates willingness and openness for self-development
    • Ability to identify and use resources to improve overall operations
    • Strong leadership qualities coupled with excellent motivational, communication, and team-building skills will make you an ideal candidate for this position.
    • College degree preferred
    • Current CPR Certification is required.
    This role requires the ability to move and lift up to 25 lbs. Standing, or walking for extended periods of time and ensuring a professional demeanor, clear communication, and appearance in a clean uniform are also required                                                       
    ASK YOURSELF IF YOU HAVE WHAT IT TAKES….. COME BE APART OF THE FAMILY LEGACY TODAY!
     
    We Celebrate Everyone!! Gold’s Gym SoCal and all it’s affiliated clubs are an equal opportunity employer. We are proud of our diversity and are committed to creating an inclusive environment for all employees, applicants, vendors, and members alike. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical​​​ condition, pregnancy, genetic information, gender, sexual orientation, gender identity or ​expression, veteran status, or any other status protected under federal, state, or local law.
  • 21 Days Ago
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Customer Success Manager
  • HG Insights
  • Santa Barbara, CA FULL_TIME
  • What You'll Do: At HG Insights, our charter within Customer Success is to create customers for life. As a Customer Success Manager, you will work with your portfolio of customers to ensure they adopt,...
  • 22 Days Ago
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Manager, Customer Success
  • ParentSquare
  • Santa Barbara, CA FULL_TIME
  • Manager, Customer SuccessRemote • Full-TimeWho We AreParentSquare is a Santa Barbara-based growing company that’s changing the way schools and parents communicate every day. Sounds simple? We strive t...
  • 1 Month Ago
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Customer Insights Manager
  • Aptitude Medical Systems, Inc.
  • Santa Barbara, CA FULL_TIME
  • Job DescriptionJob title: Customer Insights ManagerJob statement: This role reports to the COO. This role will assist in customer discovery and market research, design and conduct voice of customer su...
  • 1 Month Ago
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Executive Assistant/Customer Service Manager
  • SuperMoss
  • Santa Barbara, CA FULL_TIME
  • SuperMoss is a Santa Barbara based parent corporation that manages multiple brands in the pet and garden industries. We are seeking a local talented candidate with the desire to grow within our organi...
  • 2 Days Ago
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Customer Success Manager, Low Touch
  • ParentSquare
  • Santa Barbara, CA FULL_TIME
  • Customer Success Manager, Low TouchRemote • Full-TimeWho we areParentSquare is a Santa Barbara-based growing company that’s changing the way schools and parents communicate every day. Sounds simple? W...
  • 1 Month Ago
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0 Customer Segment Manager jobs found in Santa Barbara, CA area

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Business Development Manager
  • Ultimate Staffing
  • Oxnard, CA
  • Aerospace Business Development Manager Needed in Oxnard, CA Salary Range: $105k - $140k DOE (negotiable) Monday - Thursd...
  • 4/26/2024 12:00:00 AM
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Court Processing Assistant I/II/III
  • Superior Court of California, County of Ventura
  • Ventura, CA
  • Salary : $47,914.18 - $62,288.43 Annually Location : All Ventura County Court Locations, CA Job Type: Full-Time Regular ...
  • 4/26/2024 12:00:00 AM
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Machinist Tech Aerospace
  • Parker Hannifin Corp.
  • Camarillo, CA
  • Position Summary Do you have at least five years of CNC Lathe experience including complex set-up & programming? Do you ...
  • 4/24/2024 12:00:00 AM
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2nd Shift Machinist Aerospace
  • Parker Hannifin Corp.
  • Camarillo, CA
  • Position Summary Aerospace 2nd Shift Machinist Opening - CNC Lathes Parker Aerospace, an operating segment of Parker Han...
  • 4/24/2024 12:00:00 AM
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Material Handler III
  • Bruker
  • Goleta, CA
  • Overview: As one of the worlds leading analytical instrumentation companies, Bruker covers a broad spectrum of advanced ...
  • 4/23/2024 12:00:00 AM
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Management Trainee – Non Exempt
  • Consolidated Electrical Distributors
  • Santa Barbara, CA
  • Summary Job title: Management Trainee Non Exempt Job ID: 202377000018 Department: Santa Barbara - CES Location: CA-Santa...
  • 4/23/2024 12:00:00 AM
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About Santa Barbara, California

Santa Barbara (Spanish: Santa Bárbara) is the county seat of Santa Barbara County in the U.S. state of California. Situated on a south-facing section of coastline, the longest such section on the West Coast of the United States, the city lies between the steeply rising Santa Ynez Mountains and the Pacific Ocean. Santa Barbara's climate is often described as Mediterranean, and the city has been promoted as the "American Riviera". As of 2014, the city had an estimated population of 91,196, up from 88,410 in 2010, making it the second most populous city in the county after Santa Maria. The contig...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Segment Manager jobs
$114,816 to $181,179
Santa Barbara, California area prices
were up 2.5% from a year ago
View detail

What does a Customer Segment Manager do?

Customer Segment Manager in Middlesex, NJ
There are many segments to choose from, but only a few that your specific customers fit into.
February 02, 2020
Customer Segment Manager in Fort Collins, CO
Segments help to forecast market interest for a product or service, while Personas help to understand the emotional and behavioral triggers behind individual customers within that market.
January 18, 2020
Customer Segment Manager in Biloxi, MS
Everyone would want to be the platinum segment manager.
January 15, 2020