Customer Service Account Manager jobs in Rivesville, WV
Recently Added Customer Service Account Manager jobs
Food Service Director - Account Manager
- Healthcare Services Group, Inc
-
Sistersville, WV
FULL_TIME
-
Overview
Who We Are
Healthcare Services Group (HCSG) is an experienced partner managing housekeeping, laundry, dining, and nutritional services within the healthcare market. For over 45 years, we have provided essential services to thousands of healthcare communities across the country. As one of America's Most Trustworthy Companies, we have been recognized for treating our customers and employees fairly and pursuing excellence via an ever-evolving and expanding focus on training and the development of team members at every level.
Our Company Purpose & Values
Our Purpose is Fostering Fulfillment In Communities.
Our Values, Integrity, Collaboration, Empowerment, Passion & Perseverance (aka Grit) influence our decisions and the actions that follow in and out of the workplace.
Who You Are
You are driven, ambitious, have a personal calling for serving people, and desire to positively impact your community. You enjoy collaborating with others, aren't afraid to roll up your sleeves, and go beyond to get the job done. You have a passion and desire to deliver the highest customer and resident experience every day.
What We Offer
HCSG offers a comprehensive array of benefits to support our associates and their family’s health and well-being. Our goal is to promote welfare and health and enhance our associates' and their families' overall quality of life.- Benefits - FREE Telemedicine and Prescription Discount Program along with an array of medical, dental, vision, and other supplemental health plans. *Availability based on state.
- Training - We take the development and education of our associates very seriously. Our promotions-from-within philosophy opens the door to a stimulating and robust career with HCSG!
- Employee Assistance Programs - FREE access for employees and their families for health, financial, and family services to support our employees' welfare and mental and physical health.
- Employee Recognition Programs - We strive to recognize employees who live out our Company Purpose and are committed to #GoingBeyond for our Client, Resident, and Employee Communities!
- Going Beyond Assistance Fund - A 501(c)(3) nonprofit formed by HCSG to serve as a charitable employer-sponsored disaster relief organization to provide emergency, hardship, and disaster assistance, to HCSG employees and their dependents or family members.
- Paid - Holidays and Vacation for eligible employees.
- Employee Stock Purchase Plan - Investment opportunity available to all eligible employees after two years of service.
- Nationwide Opportunities - Transfers are available Nationwide -- great for active Military and Family!
- The safety and health of our employees and that of the resident communities that we serve are our Company's most significant priority.
- Personal Protective Equipment - All employees will be provided and required to wear appropriate PPE for all functions.
- COVID-19 Vaccination - Employees will be required to comply with all policies, as required by State, Local, and/or our Customers
At HCSG, you will find an environment that is fulfilling, collaborative, committed, stimulating, and structured to help you succeed in serving our communities. We offer engaging opportunities for every phase of one's career. HCSG is committed to providing growth and leadership opportunities to see you succeed!
Position Summary- Foodservice Director - Manages the foodservice program in a single site, provides leadership, support and guidance to ensure that food quality standards, inventory levels, food safety guidelines and customer service expectations are met, including following facility menus, current applicable federal, state, and local standards, in line with our established policies and procedures to ensure that quality dining services are provided at all times.
- Reporting - Maintains records of income and expenditures, food, supplies, personnel, and equipment in report format to be delivered to HCSG and Facility management.
- Training - Responsible for all training, quality control and in-servicing staff to meet HCSG standards is an essential part of the Manager’s responsibility and includes touring the kitchen several times per day to assess work quality using QCIs for documentation purposes. Must also be able to perform the essential job functions of dietary aide, cook, and dishwasher positions to train and assist when there are call-outs.
- Communication - Effectively communicate all directives from client managers, building occupants, and administrators to HCSG staff.
- Safety - Utilize protective gear in all appropriate functions. Responsible for the safe and proper mixing and use of cleaning solutions while adhering to all safety precautions. Reporting equipment/cleaning product needs and or malfunctions to supervisor in a timely fashion. Ensure the established standards, safety, and quality guidelines are met. Follow infection control and universal precautions policies and procedures to ensure that a sanitary environment is achieved at all times. Follow proper reporting, isolation, and handwashing procedures/techniques.
- Punctuality - Consistent attendance and punctual arrival. Timely completion of assigned cleaning area according to schedule. Respond to the paging system in a timely and appropriate manner.
- Customer Experience - Positively represents HCSG by following instructions, being courteous, and cooperative with supervisor, co-workers, and client staff.
- Resident Experience - Positive, pleasant, and tactful interactions with residents, staff, and facility guests.
- Demonstrate a positive attitude with the ability to follow oral and written instructions, and perform routine, repetitive tasks daily.
- After completing all appropriate training, utilize leadership skills to accomplish all responsibilities without supervision and do so without injury to oneself or other individuals.
- An associate’s degree or higher in food service management or hospitality, course study including food service or restaurant management from an accredited institution of higher learning is preferred.
- Specialized training in foodservice management and nutrition is required. Must show proof of or successfully complete an approved Conference of Food Protection (CFP) Food Protection Manager (FPM) course within the first 14 days of employment.
- Certified Dietary Manager (CDM) course participant, or certification as required by State & County law.
- Must successfully achieve the eLuminate Food Service Manager (FSM) and Long-Term Care Food Service (LTC-FSM) certifications within the first 60 days of employment.
- Two years of experience in quantity food production/service, dining/nutrition, and personnel supervision experience are desired.
- Basic computer skills with the ability to maintain records and complete reports as required, including web-based reporting.
- May be required to complete an approved sanitation and safety course.
- Must be able to be at work as scheduled and on time.
- Compliance with COVID-19 Vaccination Policies, as required by State, Local, and/or Customers.
- Must be able to lift/carry a maximum of 50 pounds, push/pull a maximum of 50 pounds, stand, sit, bend and walk for extended periods.
- Must be able to perform routine, repetitive tasks continuously.
- Must be able to work around food and cleaning products.
- Must live in the service area.
HCSG is committed to fostering and supporting a vibrant company culture that encourages employees to bring their authentic and best selves to serve our resident and client communities. We believe all employees, regardless of position, age, race, religion, beliefs, socioeconomic background, or gender, should work in an environment where they are safe, respected, and treated fairly, with their viewpoints, thoughts, and ideas encouraged and embraced. - Just Posted
Customer service manager
- WesBanco Bank Inc.
-
Wheeling, WV
FULL_TIME
- Job Title - Department Customer Service Manager-Outbound - Customer Service Center Location This position is 100% remote within the Bank's footprint. Employee will work full time remote outside of a W...
- 1 Day Ago
Customer service manager
- WesBanco Bank, Inc.
-
Fairmont, WV
FULL_TIME
- Requirements Bachelor’s degree is preferable or a minimum 5 years of equivalent education, training, and work experience. Minimum of 5 years of experience of contact center related position in a servi...
- 12 Days Ago
Customer service manager
- WesBanco Bank, Inc.
-
Parkersburg, WV
FULL_TIME
- Requirements Bachelor’s degree is preferable or a minimum 5 years of equivalent education, training, and work experience. Minimum of 5 years of experience of contact center related position in a servi...
- 12 Days Ago
Customer Service Representative
- Wheeling Linen Service, Inc.
-
Wheeling, WV
FULL_TIME
- JOB DESCRIPTION Looking for a stable company where you can make a difference? Career opportunity with growing, successful regional family owned and professionally managed company, servicing customers ...
- 24 Days Ago
Office Manager/Customer Service Representative
- Hyde Brothers Printing and Marketing
-
Marietta, OH
FULL_TIME
- About us Hyde Brothers Printing and Marketing is a small business in Marietta, OH. We are professional, agile, customer-centric and our goal is to Continue our growth in the MOV. Hyde Brothers Printin...
- 23 Days Ago
Filters
- Current Active Filter
- Rivesville, WV
Clear All
- Filter Jobs By posted time
- Within 1 Day
- Within 2-7
- Within 1 Month
- Within 3 Months
0 Customer Service Account Manager jobs found in Rivesville, WV area
Business Manager
- Alaka'ina Foundation Family of Companies
-
Morgantown, WV
- Business Manager Location WV - Morgantown Job Code 11757 # of openings 1 Apply Now (https://phg.tbe.taleo.net/phg04/ats/...
- 6/4/2024 12:00:00 AM
Department Manager- General Merchandise
- Barnes & Noble Education
-
Morgantown, WV
- **Introduction** Barnes & Noble College is a retail partner for nearly 800 colleges and universities nationwide. We offe...
- 6/4/2024 12:00:00 AM
Outside Sales Representative
- State Electric Supply Co.
-
Clarksburg, WV
- ** Outside Sales Representative** **Job Category****:** Business Development **Requisition Number****:** OUTSI001419 Sho...
- 6/3/2024 12:00:00 AM
Inside Sales Specialist
- Core and Main
-
Morgantown, WV
- Company Overview: About Core & Main Based in St. Louis, Core & Main is a leading distributor of water, sewer, storm drai...
- 6/2/2024 12:00:00 AM
Sales Director
- Techno Brain Llc
-
California, PA
- Job Description Job Description POSITION OVERVIEW The Sales lead will be responsible for driving new sales and achieving...
- 6/2/2024 12:00:00 AM
Cust Serv Rep - Dental
- West Virginia University Health System
-
Morgantown, WV
- Welcome! We're excited you're considering an opportunity with us! To apply to this position and be considered, click the...
- 6/1/2024 12:00:00 AM
Cust Serv Rep - Dental
- WVU Medicine
-
Morgantown, WV
- Welcome! We're excited you're considering an opportunity with us! To apply to this position and be considered, click the...
- 6/1/2024 12:00:00 AM
Commercial Sales Manager
- AutoZone, Inc.
-
Grafton, WV
- The Commercial Sales Manager is responsible for driving the commercial sales within their AutoZone location. The CSM dev...
- 6/1/2024 12:00:00 AM
About Rivesville, West Virginia
Rivesville is a town and former coal town in Marion County, West Virginia, United States. The population was 934 at the 2010 census.
Rivesville is located at 39°31′49″N 80°7′9″W / 39.53028°N 80.11917°W / 39.53028; -80.11917 (39.530276, -80.119063) in the heart of the Fairmont coal field on the north-west bank of the Monongahela River around its confluence with Paw Paw Creek.
According to the United States Census Bureau, the town has a total area of 0.59 square miles (1.53 km2), of which, 0.52 square miles (1.35 km2) is land and 0.07 square miles (0.18 km2) is water....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Account Manager jobs
$43,155 to $68,333
Rivesville, West Virginia area prices
were up 1.2% from a year ago
were up 1.2% from a year ago
What does a Customer Service Account Manager do?
Customer Service Account Manager
Works to improve the effectiveness of the quality management system through the use of the quality policy, quality objectives, audit results, analysis of data, corrective and preventive actions.
September 23, 2022
Review and understand customer requirements to achieve customer satisfaction, reduce chargebacks, and improve operational accuracy.
September 24, 2022
Answer or direct through proper channels all requests received from customers, sales representatives, and distributors for larger tier accounts.
January 20, 2023
Manages new hire training schedules and trains all new hires to equip them with the necessary knowledge and resources needed to efficiently and successfully perform tasks.
February 19, 2023
Follows up on new leads and referrals resulting from telephone, marketing, and email activity.
March 09, 2023
Responds to inquiries regarding pricing options, product availability and suitability for customer processes.
April 08, 2023
Communicate with broker & Sales reps on shipping schedule, product availability, product documentation, sample request and order confirmation.
April 30, 2023
Prepare orders and perform order entry functions, which encompasses all functions and capabilities of the CRT and order processing system, whether manual or EDI.
May 02, 2023
Provide prompt and personalized educator support including information and instructions via e-mail, phone, and live chat regarding print and digital materials purchases, collection development, and the specialized cataloging, labeling, and handling of those materials.
May 11, 2023