Customer Service Account Manager jobs in Williston, ND

Who is Valley Plains Equipment?

Valley Plains Equipment is the local John Deere Dealer in eastern North Dakota and northwestern Minnesota. We are the equipment dealer that cultivates success with hard work, authenticity and a best-in-class team that embodies these traits. Join the team that works with you and is driven for you!

Position Summary

An Account Manager at Valley Plains Equipment is responsible for the sales to and relationship with B2B / Large Ag customers. Account Managers serve as trusted advisors helping customers achieve their agronomic, operational, and financial goals. Account Manager responsibilities include sales, customer support, technical support, planning and optimization of the customer’s business operations in addition to serving as the ambassador for all Valley Plains departments.

Job Responsibilities

• Manage key customer account relationships to provide a differentiated customer experience.
• Proactively sell equipment and maintain customer needs on an ongoing basis.
• Meet sales metrics for volume, margin and customer engagement on assigned accounts.
• Guide customers in developing and achieving agronomic, operational, and financial goals.
• Maintain relevant customer account information such as equipment and operational information in the customer relationship management system (CRM)
• Engage with appropriate dealership personnel (IS Consultants, Parts, Service, etc.) to ensure a positive customer experience.
• Serve as dealership ambassador to the customer representing all departments.
• Maintain current product knowledge of all equipment, parts, and services available to customer and knowledge of financing and risk management options to assist customer.

Qualifications

• Knowledge of John Deere or competitive equipment as well as technology and agronomic trends/advancements.
• Knowledge of business, financial, and management practices in a related industry.
• Excellent customer relationship skills
• Excellent communication skills
• Ability to work seasonal hours.

Preferred Qualifications

• 3 years sales experience preferred.

Benefits

• Paid Time Off and Paid Holidays
• Health Insurance
• Dental Insurance
• Life Insurance
• Vision Insurance
• Hospital Indemnity
• 401K and Roth Retirement Savings with employer match
• Health Savings Account (HSA) or Flex Spending Account (FSA)
• Long-term Disability Insurance
• Short-term Disability Insurance

Working With You. Driven For You.