Customer Service Coach jobs in the United States

Please Apply @

Careers.tapestry.com/coach

We are currently seeking Associates to work at The Mills at Jersey Gardens store in Elizabeth, NJ.

The successful individual will leverage their proficiency in Sales to..

Deliver renowned and authentic service that create a Modern Luxury customer experience

Develop product knowledge skills and remain aware of current collections that are in-store and on-line; cascade and train information to the broader team.

Achieve and exceed goals through sales strategies, clienteling, sourcing new customers and maintaining and building productive long-term relationship with existing customers.

Support and environment of teamwork, trust and collaborate with peers, customers and supervisors.

Build credibility and trust as a personal stylist and fashion expert by staying current with market competition, industry, fashion trends and customer shopping behaviors; share with customers as appropriate.

The accomplished individual will possess…

1-3 year of previous selling experience in a luxury retail service environment preferred.

Possesses current knowledge of fashion trends and competition in the marketplace.

High school diploma or equivalent; college degree preferred.

Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet).

Ability to communicate effectively with customers and team (both oral and written), maneuver sales floor and meet moderate stockroom lifting and store climbing requirements.

Ability to work a flexible schedule to meet the needs of the business, including night, weekends and holidays.

Job Types: Full-time, Part-time

Pay: $15.00 per hour

Expected hours: No more than 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Compensation package:

• Bonus opportunities
• Monthly bonus

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Morning shift
• Weekends as needed

Work Location: In person