The salary of an Inbound Contact Center Manager in the United States varies depending on several factors, including experience, location, education level, marketing trend and company sizes.
As of March 01, 2025, the average annual salary for an Inbound Contact Center Manager in the United States is $95,997. Salary.com reports that pay typically ranges from $82,878 to $111,983, with most professionals earning between $70,934 and $126,538.
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $111,983 | $9,332 | $2,154 | $54 |
| Average | $95,997 | $8,000 | $1,846 | $46 |
| 25th Percentile | $82,878 | $6,907 | $1,594 | $40 |
An entry-level Inbound Contact Center Manager with less than 1 year of experience earns about $89,946. With 1-2 years of experience, the average salary increases to $90,526. For 2-4 years of experience, the pay typically rises to $91,879. Senior-level professionals with 5-8 years of experience earn around $93,425, and those with over 8 years of experience can expect an average of $96,427.
| Levels | Salary |
|---|---|
| Entry Level Inbound Contact Center Manager | $89,946 |
| Intermediate Level Inbound Contact Center Manager | $90,526 |
| Senior Level Inbound Contact Center Manager | $91,879 |
| Specialist Level Inbound Contact Center Manager | $93,425 |
| Expert Level Inbound Contact Center Manager | $96,427 |
| Entry Level | 6% |
| Mid Level | 6% |
| Senior Level | 4% |
| Top Level | 3% |
| Experienced | 0% |
Salaries in the United States differ widely between states due to factors like cost of living, local economies, and industry presence.
What Am I Worth?
Salaries in the United States can vary greatly between cities due to factors like cost of living, local economies, and industry presence.
As of March 01, 2025, our research reveals a significant shift in Inbound Contact Center Manager compensation over the past six years. For example, the median salary increased from $90,141 in 2023 to approximately $91,087 in 2024. (For a detailed analysis of Inbound Contact Center Manager salary trends, click here.)
Key factors like location, experience, industry demand, and economic growth significantly influence salary variations, making them important to consider.
Salary.com job board provides millions of Inbound Contact Center Manager information for you to search for. Click on search button below to see Inbound Contact Center Manager job openings or enter a new job title here.
Here are companies hiring for Inbound Contact Center Manager and their salaries, click below for more details.
| Core Compensation | ||||
| Core Compensation | Median | % of Total | ||
| Base Salary | $95,997 | 65.1% | ||
| Bonus | $9,814 | 6.7% | ||
| Value of Benefits | ||||
| Core Compensation | Median | % of Total | ||
| Social Security | $8,095 | 5.5% | ||
| 401K/403B | $4,444 | 3.0% | ||
| Disability | $2,116 | 1.4% | ||
| Healthcare | $8,352 | 5.7% | ||
| Pension | $5,714 | 3.9% | ||
| Time Off | $13,023 | 8.8% | ||
| Total Compensation | $147,554 | 100% | ||
| Degree Level | % of user with this level of education |
|---|---|
| High School | 24.6% |
| Associates | 14.9% |
| Bachelors | 45.3% |
| Masters | 15.0% |
| Doctorate | 0.2% |
What Am I Worth?
The average annual salary of Inbound Contact Center Manager is $95,997. In case you are finding an easy salary calculator, the average hourly pay of Inbound Contact Center Manager is $46; the average weekly pay of Inbound Contact Center Manager is $1,846; the average monthly pay of Inbound Contact Center Manager is $8,000.
An Inbound Contact Center Manager's earning potential can vary widely depending on several factors, including location, industry, experience, education, and the specific employer. According to the latest salary data by Salary.com, an Inbound Contact Center Manager earns the most in San Jose, CA, where the annual salary of an Inbound Contact Center Manager is $120,476.
The highest pay for Inbound Contact Center Manager is $126,538.
The lowest pay for Inbound Contact Center Manager is $70,934.
Inbound Contact Center Manager manages inbound contact center agents and operations focusing on selling products or services. Develops standards and monitors metrics and targets for service volume, sales, and timeliness. Being an Inbound Contact Center Manager implements sales and product training to ensure staff is updated on product and service offerings and standard customer response procedures. Sets and communicates operational policies and procedures. Additionally, Inbound Contact Center Manager may require a bachelor's degree. Typically reports to a director. The Inbound Contact Center Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an Inbound Contact Center Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes.
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