How much does an Inbound Contact Center Manager make in the United States? The average Inbound Contact Center Manager salary in the United States is $87,439 as of April 26, 2022, but the range typically falls between $74,832 and $100,334. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, helps you determine your exact pay target. 

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Based on HR-reported data: a national average with a geographic differential
25% $74,832 10% $63,354 90% $112,074 75% $100,334 $87,439 50%(Median)
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Check out Inbound Contact Center Manager jobs in Virginia

Project Manager (Telecommunications / Call center)

Trigyn Technologies Inc - Arlington, VA

Inbound Sales Effectiveness Counselor

Cox Communications Inc - Chesapeake, VA

Call Center Agent

Call Management Resources - Fairfax, VA

Service Center Store Manager

Safelite - Manassas, VA

Job Description for Inbound Contact Center Manager

Inbound Contact Center Manager manages and directs all aspects of inbound contact center operations. Implements and reviews contact center inbound policies and procedures. Being an Inbound Contact Center Manager develops and monitors quotas for service volume and timeliness. Responsible for staff recruiting, performance evaluation, training, and development. Additionally, Inbound Contact Center Manager typically requires a bachelor's degree. Typically reports to top management. The Inbound Contact Center Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be an Inbound Contact Center Manager typically requires 3+ years of managerial experience. (Copyright 2022 View full job description

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Patricia B. Prichep, Senior Vice President of Operations and Secretary
CEL-SCI Corporation engages in the research and development of immunotherapy for the treatment of cancer and other diseases. The company's lead investigational immunotherapy is Multikine, which is under phase III clinical trial for the treatment of primary head and neck cancer. Its Ligand Epitope Antigen Presentation S... More
Fiscal Year Ended in 2020
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City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.0%
City, State Washington, DC Compared to national average
+ 11.3%
City, State Miami, FL Compared to national average
City, State Chicago, IL Compared to national average
+ 6.1%
City, State Boston, MA Compared to national average
+ 12.7%
City, State New York, NY Compared to national average
+ 20.3%
City, State Dallas, TX Compared to national average

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These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Inbound Contact Center Manager in the United States. The base salary for Inbound Contact Center Manager ranges from $74,832 to $100,334 with the average base salary of $87,439. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $75,876 to $104,461 with the average total cash compensation of $89,560.
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Skills associated with Inbound Contact Center Manager: VoIP Software, Customer Relationship Management (CRM) software, Service Management, Service Level Management ...More

Salary estimation for Inbound Contact Center Manager at companies like : AXIM BIOTECHNOLOGIES INC, CEL-SCI CORP, MANNATECH INC

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