Customer Service Director jobs in Fort Wayne, IN

Customer Service Director directs and oversees all aspects of an organization's customer service policies, objectives, and initiatives. Develops service level standards focused on response times and issue resolution. Being a Customer Service Director establishes policies and procedures that produce high quality customer service delivery and that reflect industry best practices. Ensures that systems are in place and are utilized to capture and report on service metrics, including any customer feedback or trends in product or service issues. Additionally, Customer Service Director align customer service activities and initiatives to support and enhance the objectives of the organization. Requires a bachelor's degree or its equivalent. Typically reports to top management. The Customer Service Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets, policies, procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Customer Service Director typically requires 5+ years of managerial experience. (Copyright 2020


36 Customer Service Director jobs found in Fort Wayne, IN area

Managing Director - Commercial Flooring & Interiors
  • Kingsley-Rose
  • Fort Wayne, IN
  • ... customer satisfaction ... Collaborate proactively and intentionally with other functional managers to ensure new service ...
  • 2 days ago

Inspector / Online Training / Customer Service Representative JFM
  • 1st Property
  • Fort Wayne, IN
  • We offer: Competitive compensation A flexible schedule Freedom of location Training and license reimbursement No Experience Expectations You offer: 18+ Motivation Ambition Exemplary communication ...
  • 3 days ago

Outside Sales Representative
  • Crawford Thomas Recruiting
  • Kendallville, IN
  • Present to customers how specific types of advertising and services offered by the company will ... Monday - Friday, 8:00 a.m. to 5:00 p.m. at office and in territory, as directed by Supervisor
  • 3 days ago

TRUCK DRIVER CDL-A Home Daily or Overnight
  • DriverSource
  • Fort Wayne, IN
  • Having Excellent Customer Service skills is a plus!! Benefits DriverSource offers (available after ... Direct Deposit * Paid Driver Referral Bonus Program For more information regarding this job and/or ...
  • 3 days ago

Service Technician
  • LeafFilter
  • Fort Wayne, IN
  • Service previously installed gutter protection system at customer's home based on established ... our customers love us! Have FUN and make a GREAT living while developing yourself, your direct ...
  • 3 days ago

Regional Director & Field Manager positions - Student Exchange
  • International Cultural Exchange Services
  • Fort Wayne, IN
  • International Cultural Exchange Services is a Worldwide leader in high school student exchange for 30 years, advancing international and cultural understanding throughout the United States and the ...
  • 4 days ago

Owner Operators Needed !! (Decatur)
  • Tennessee Steel Haulers
  • Decatur, IN
  • Our fleet is safety conscious, business minded, and customer service oriented. What do we offer? * 75% of the line-haul, 100% of fuel surcharge, 100% accessorial pay * Same day settlements and direct ...
  • 4 days ago

Account Manager - September Start
  • SelectQuote
  • Fort Wayne, IN
  • As a sales agent with SelectQuote Insurance Services, you will speak to people who have responded to a variety of marketing campaigns, conduct an extensive needs analysis with these customers, and ...
  • 5 days ago

Fort Wayne is a city in the U.S. state of Indiana and the seat of Allen County, United States. Located in northeastern Indiana, the city is 18 miles (29 km) west of the Ohio border and 50 miles (80 km) south of the Michigan border. With a population of 253,691 in the 2010 census, it is the second-most populous city in Indiana after Indianapolis, and the 75th-most populous city in the United States. It is the principal city of the Fort Wayne metropolitan area, consisting of Allen, Wells, and Whitley counties, a combined population of 419,453 as of 2011. Fort Wayne is the cultural and economic c...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Director jobs
$119,963 to $174,634
Fort Wayne, Indiana area prices
were up 1.3% from a year ago

Customer Service Director in Abington, PA
Marketing, events, promotions, sales, customer service, public relations, retail restaurant, Sales person, entry level full time sales rep, entry level sales rep, entry level full time outside sales rep, entry level outside sales, full time outside sales rep, entry level full time sales and marketing, entry level sales and mktg.
December 15, 2019
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February 07, 2020
Create brand awareness for our clientÆs target audience.
March 28, 2020