Customer Service Director jobs in Hammond, IN

Customer Service Director directs and oversees all aspects of an organization's customer service policies, objectives, and initiatives. Develops service level standards focused on response times and issue resolution. Being a Customer Service Director establishes policies and procedures that produce high quality customer service delivery and that reflect industry best practices. Ensures that systems are in place and are utilized to capture and report on service metrics, including any customer feedback or trends in product or service issues. Additionally, Customer Service Director align customer service activities and initiatives to support and enhance the objectives of the organization. Requires a bachelor's degree or its equivalent. Typically reports to top management. The Customer Service Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets, policies, procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Customer Service Director typically requires 5+ years of managerial experience. (Copyright 2020


60 Customer Service Director jobs found in Hammond, IN area

Customer Care Agent
  • Perma-Seal
  • Chicago, IL
  • Performs administrative functions as directed by manager. * Will provide exceptional customer service skills to both internal and external clients. * Performs administrative functions as directed by ...
  • 8 hours ago

Online Customer Service Representative
  • Rocking M Radio, Inc.
  • Chicago, IL
  • Serve visitors by greeting, welcoming, directing and announcing them appropriately Answer, screen and forward any incoming phone calls while providing basic information when needed Maintain security ...
  • 17 hours ago

Customer Service Representative - Remote - $30+/h - New Product
  • Setter
  • Chicago, IL
  • Setter is looking for someone to join us as a customer service representative, with a focus on helping us to improve our virtual home checkup experience. Currently, we run an online home checkup ...
  • 18 hours ago

Bilingual Customer Service Representative (English/Spanish)
  • Unistaff Office Inc.
  • Chicago, IL
  • Answer incoming calls, transfer calls as needed, take and deliver messages. Assist and direct visitors in the office. Open and process daily mail/overnight deliveries, and ship packages/parcels as ...
  • yesterday

Client Care Coordinator - Full-Time
  • Vanguard Eldercare Medical Group
  • Valparaiso, IN
  • Proven ability to work autonomously with little direct supervision. * Excellent proficiency in customers service and sales. Dynamic individual with excellent written and verbal communication skills
  • 2 days ago

Customer Service and Sales - Entry Level #newcareer
  • Orland Park, IL
  • ... director, teacher, project manager, fraternity, sorority, microsoft office, b2b, labor ... level customer service, entry level marketing manager, marketing, territory manager, sales ...
  • 3 days ago

Customer Care Representative - Beauty and Skin Care (Remote)
  • VIPdesk Connect
  • Chicago, IL
  • Previous e-commerce and/or direct selling industry experience preferred * Experience working with Bright Pattern or Zendesk (or a comparable customer service ticketing system) strongly desired
  • 4 days ago

NOW HIRING: Customer Service Associate
  • Recruit
  • Highland, IN
  • We are seeking a Client and Customer Service Associate to join our team! You will be responsible for helping providing excellent customer service to our clients by assisting them with their benefits ...
  • 4 days ago

Hammond (/ˈhæmənd/) is a city in Lake County, Indiana, United States. It is part of the Chicago metropolitan area. First settled in the mid-19th century, it is one of the oldest cities of northern Lake County. As of the 2010 United States census, it is also the largest in population: the 2010 population was 80,830, replacing Gary as the most populous city in Lake County. From north to south, Hammond runs from Lake Michigan down to the Little Calumet River; from east to west along its southern border, it runs from the Illinois state line to Cline Avenue. The city is traversed by numerous rai...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Director jobs
$127,305 to $185,323
Hammond, Indiana area prices
were up 1.3% from a year ago

Customer Service Director in Abington, PA
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November 08, 2019
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December 10, 2019
Create brand awareness for our clientÆs target audience.
December 31, 2019