Customer Service Director jobs in Indianapolis, IN

Customer Service Director directs and oversees all aspects of an organization's customer service policies, objectives, and initiatives. Develops service level standards focused on response times and issue resolution. Being a Customer Service Director establishes policies and procedures that produce high quality customer service delivery and that reflect industry best practices. Ensures that systems are in place and are utilized to capture and report on service metrics, including any customer feedback or trends in product or service issues. Additionally, Customer Service Director align customer service activities and initiatives to support and enhance the objectives of the organization. Requires a bachelor's degree or its equivalent. Typically reports to top management. The Customer Service Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets, policies, procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Customer Service Director typically requires 5+ years of managerial experience. (Copyright 2020 Salary.com)

73 Customer Service Director jobs found in Indianapolis, IN area

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NOW HIRING: Customer Service Associate
  • Recruit
  • Indianapolis, IN
  • We are seeking a Client and Customer Service Associate to join our team! You will be responsible for helping providing excellent customer service to our clients by assisting them with their benefits ...
  • 2 days ago

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Full Time / ASAP Start - Customer Service Representative
  • Recruit
  • Indianapolis, IN
  • We are looking to hire 2-3 Customer Service Representatives to aid us in providing excellent service to our clients by assisting them with their benefits and financial service needs. You will be ...
  • 3 days ago

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Referral Support Specialist
  • Hopebridge, LLC
  • Indianapolis, IN
  • Other duties included and assigned by Director of IPP. Responsibilities * Making/taking inbound and ... Give great customer service to all stakeholders via phone. * Enter information accurately and ...
  • 3 days ago

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Social Services Director - Long Term Care
  • American Senior Communities
  • Indianapolis, IN
  • Social Services Director - Long Term Care Bring your heart to work! Caring people make the ... with customers, team members and community at large. American Senior Communities has proudly ...
  • 4 days ago

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Customer Service Representation Wanted
  • Alpha Agency Careers
  • Indianapolis, IN
  • As a Customer Service Benefits Representative, you will serve as an integral part of the client ... We are now accepting applications as a direct result of the growth we are experiencing. If you are ...
  • 4 days ago

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Customer Service Representative- FULL TIME/ PART TIME
  • Titan Acquisition Inc
  • Greenwood, IN
  • Our firm is seeking Entry Level and Experienced Customer Service Representatives immediately. We are going through an expansion and are currently conducting interviews for our Full Time, Part-Time, ...
  • 4 days ago

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Customer Service - Appointment Setter - WORK FROM HOME
  • Automatic Appointments Inc
  • Indianapolis, IN
  • Access to reliable phone service * Access to reliable internet service * Access to reliable ... Direct Sales Professionals * NOTE we are NOT offering roles in CA at this time Company Description ...
  • 5 days ago

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Account Manager
  • Titan Acquisition Inc
  • Greenwood, IN
  • ... insurance, customer service representative, leadership, operations manager, store manager, supervisor, director, teacher, project manager, communications, retail salesperson, customer service ...
  • 6 days ago

Indianapolis is in the East North Central region of the Midwestern United States, in central Indiana. According to the U.S. Census Bureau, the Indianapolis (balance) encompasses a total area of 368.2 square miles (954 km2), of which 361.5 square miles (936 km2) is land and 6.7 square miles (17 km2) is water. The consolidated city boundaries are coterminous with Marion County, with the exception of the autonomous municipalities of Beech Grove, Lawrence, Southport, and Speedway. Indianapolis is the 16th largest city by land area in the U.S. Indianapolis is within the Tipton Till Plain, a flat to...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Director jobs
$124,859 to $181,762
Indianapolis, Indiana area prices
were up 1.3% from a year ago

Customer Service Director in Abington, PA
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November 08, 2019
Marketing, events, promotions, sales, customer service, public relations, retail restaurant, Sales person, entry level full time sales rep, entry level sales rep, entry level full time outside sales rep, entry level outside sales, full time outside sales rep, entry level full time sales and marketing, entry level sales and mktg.
December 10, 2019
Create brand awareness for our clientÆs target audience.
December 31, 2019